Reviews of Lagoon Camp
They do not necessarily represent the views of Expert Africa.
Lagoon Camp review
Lagoon Camp is a fairly new camp so the rooms were very nice. It was downhill after that. Never knew who managed the camp. The guides were not very friendly, other than the one assigned to you and then it felt like this was his job.
Did not know of my diet limitations, but tried to hard to make it work, with no advance notice. Had "Corporate" people and was more concerned with their comfort than the guests. If it wasn't for the wonderful rooms the whole place would have been a dud.
Again, this was a Kando Camp and not very organized.
Disappointment at Lagoon camp
Guiding was of an extremely low level. Vehicles kept breaking down. Management was indifferent.
The camp was beautiful though and the tents where absolutely huge and very comfortable. The food was great as well. We expected the focus to be on the guiding and the wildlife, however, and it certainly was not.
Expert Africa comments
These travellers had problems at Lagoon Camp so we looked into these in detail.
Amongst the issues, they were guided by the relief camp manager, who didnt know the area well; their vehicle broke down more than once, and wasnt fixed swiftly; and when they complained, they felt that they were not heard.
This is far from what we expect of Lagoon Camp so we passed the full story to Kwando. The companys General manager, Nicola, replied swiftly with a profuse apology, a detailed explanation of the circumstances, and a kind gesture to try to make up for their disappointment on a future trip.
These travellers were very satisfied and commented: It's amazing to see that both Expert Africa and Kwando take our comments that seriously! We're very impressed with this response. They felt reassured that their experience was not something Kwando considers acceptable, and are looking forward to returning to these camps in the near future.
Another Wonderful Experience at Lagoon Camp
This second camp was equally as impressive as our first. We were particularly happy with our guide, Dux, who was very experienced in tracking as well as camp administration and training. He helped us understand the operational requirements of the camps which was very interesting. He also worked very closely with his tracker, A.T., and they made a good team. All of the staff were very friendly and helpful. Moses, the manager, was very nice and always available to help.Read more about the whole safari
Lagoon Camp review
The most important element to us was the staff, specifically our guides. It is they who make the stay enjoyable and exciting, in finding game, and in pointing out all the details of existence - insects, trees, grasses, animal details, water, food.
We saw all the animals indigenous to the area, except for a leopard, including wild dogs. Every trip was outstanding, lions with their kill, hyenas surrounding and attacking, herds of buffalo, an unending variety of birds, hippos grazing our tent at night, and stunning peaceful views of the river. We really enjoyed the guides company at meals where they shared a lot of detail of their lives and surroundings , and also found the camp staff very kind and thoughtful. Sitting around the fire in evening and at breakfast was special, with good company and stories of the day.
The rooms were huge and comfy, and I really enjoyed the bath tub (and separate shower)with view of the river.
Disappointed at Lagoon Camp
After an amazing time Little Kwara, we were left quite disappointed by Lagoon Camp. The camp itself is wonderful, and the rooms are beautiful and were the most luxurious we stayed in! Elephants wandering through the camp every day made for some exciting trips to breakfast/dinner!!
Unfortunately, our game drives were very disappointing. We pretty much saw more wildlife in camp than on the drives, and it didn't seem like the guide was interested. Every time we saw fresh tracks of something interesting they seemed to be heading the other way and never once did we turn and follow them! The vehicle also broke down twice. In addition, our schedule was adjusted owing to another member of our group wanting to do a different activity, without us being consulted, which meant that we missed out on game drive time.
On the plus side, the boat trip along the river was fantastic - we've never seen so many hippos and it was a very relaxing way to see things!
Lagoon Camp review
Beautiful setting and a very luxurious room. (Can understand this is a 'different' experience from life in Europe etc but I am not sure why, having a modern lavatory plus a door one does not after all make it opaque?) However every wish was attended to and the guide we had (Spencer) was a remarkable man. It was a privilege to spend time with him.
The other outstanding member of staff was Grace who lives up to her name. She was hospitable, helpful, flexible, kind, humorous and just a very good person to have around.
A full-on experience
Our first visit to the "new" Lagoon following its refurbishment. It has been extended and each new room is pretty vast with all the safari-chic features you expect at the top camps nowadays. The bar/dining area is still lovely underneath a huge canopy and overlooking a bend in the water way. We had an hankering though for the old tented format which added an sort of frontier-spirit to the place. The extended part (where we were) is also away from the natural shade of the trees so they can get pretty hot during the day - the overhead fans work well though.
One thing that hasn't changed though is the enthusiasm of the guides/trackers to find the big draw wildlife. It was our luck that the wild dog pack were in the concession during our stay so we were able to observe them on the hunt.
Lagoon Camp review
Loved the night symphony - bell frogs, cicadas, and grunting hippos. Beautiful setting on the water.
Good diversity of wildlife. We particularly enjoyed the wild drive to see the leopard and then closely following him to the river.
Mogale was an excellent guide. Really nice, big tent.
Lagoon Camp review
The highlight of our Botswana, exceptional in all respects. Main purpose of the Botswana trip was to see the African wild dogs, and we had 4 exciting encounters over 4 days, including 2 kills, truly memorable, and exceeded our expectations in all respects.
Lots of close encounters with elephants including day-old baby, big herds of African Buffaloes, a morning boat trip to the carmine bee-eater colony was also very good. Our guide was exceptional and professional.
The open jeeps were uncomfortable and hot, but we realize that ordinary 4x4's will not stand up to the punishment of off-road driving, and following and seeing the African wild dogs make fully up for the discomfort!!
We had a lovely time at Lagoon Camp
We loved his place.
Beautiful setting with accommodation and food of a very high standard. Everything very clean and well maintained. Enjoyed eating at a communal table - dining area and bar were very comfortable. Staff very friendly and helpful.
Mohali was a very good guide, tracker also very effective. The guide made great efforts to point out plants and insects (which are an interest) as well as larger animals and was a mine of information generally.