Thamalakane River Lodge

Reviews of Thamalakane River Lodge

Good(80%) From 14 travellers
Excellent
4
Good
7
Average
2
Poor
1
Terrible
0
Below are independent comments from 14 of our travellers who have visited Thamalakane River Lodge, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Mr & Mrs E from Stockport
Arrived on: 31-May-2014 Stayed for: 1 nights
Overall:
Average
Average
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good

Thamalakane River Lodge review

pick up was prompt and all staff welcoming and friendly

room was very dark so used our torch to locate items in our cases, bed comfy, strange not to have a door to bathroom entrance, did not use outside shower as full of dead leaves, used the immense bath instead which is great but Lesley could have done with a step up to get in and out more easily due to restricted left leg movement

evening meal good and lots to choose from

informed our transfer flight was 07.40 so needed to leave at 07.00, but breakfast served from 06.30, but when we got there the staff were just arriving. they put out some fruit for us and provided juice and coffee after 20 minutes, but we had to rush off as toast was brought. we got to the airport to discover our flight was not due for over an hour, so just waited














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Mr F and party - Portugal
Arrived on: 7-Nov-2013 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good

Thamalakane River Lodge- Quite overnight stop

We reached Thamalakane River Lodge at 16:30 after a long 8 hour/ 610 Km drive from Kasane. Although all tarred, the drive was long and monotonous. We stopped at one roadside picnic spot, for a quick lunch between Nata and Gweta, before getting off again to Maun. Some rain came, and a miracle just happened: suddenly the road was covered by dozens of thirsty animals (goats, donkeys, horses, cows), gathering around the pools of water on the road.

Thamalakane River Lodge was a perfect choice to relax and getting organized after such a long drive. The people were attentive and courteous.

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Mr & Mrs E - Montana
Arrived on: 4-Sep-2013 Stayed for: 1 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Average
Average
Facilities:
Good
Good

Stopover

Just a stopping place on our travels. If we were staying any longer in Maun, this would have been a good place to stay.

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Family K - London
Arrived on: 17-Jul-2013 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Average
Average
Service:
Good
Good
Food:
Average
Average
Facilities:
Average
Average

Thamalakane River Lodge review

We used this lodge as an overnight stop after arriving in Botswana.

The location is pleasant enough, and the grounds nicely landscaped. The staff were friendly and helpful, although the service in the restaurant was a little slow.

The highlight of our short stay was finding a hippo on the river bank 5 metres from one of our chalets when we walked back after dinner.

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Mr. & Mrs J - Australia
Arrived on: 28-Jun-2013 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good

Great place for a first stay in Botswana

Spending my first night in Botswana by myself, was made easy by being collected and looked after at Thamalakane River Lodge. The out of town location looking over the river at sunset was divine, with my first taste of wildlife, squirrels, various birds, a hippo further down river and herds of the local cows swimming across the river to graze for the day.

The Jacana room was lovely and spacious with a great shower, and the staff very friendly and extremely helpful. A power outage in the area limited the evening menu, but theIr flexibility still offered a variety of meals and my tasty bream by candlelight made for a nice relaxed start to my holiday. Staying at Thamalakane was a great alternative to staying in Maun.

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Mr & Mrs B - Essex
Arrived on: 23-Jun-2013 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good

Thamalakane River Lodge review

good for one night again. lovely location by river. food was good. had a late arrival and an early start the next day so did not have much time there.

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Mr & Mrs O - California
Arrived on: 20-May-2012 Stayed for: 2 nights
Overall:
Poor
Poor
Location:
Excellent
Excellent
Rooms:
Terrible
Terrible
Service:
Terrible
Terrible
Food:
Average
Average
Facilities:
Average
Average

Past its prime

Rooms were not clean. Furniture inside and outside of the rooms were not maintained. If I knew the area, I would have left.

Restaurant staff were not very knowledgeable regarding menu items. They also didn't seem to care when I pointed out that the squirrels were standing in the jars of cereal while eating same. The office tried to give us a room with a smaller bed than what we were supposed to be getting and argued when we refused it.

It is physically beautiful on the river, but there were too many negatives to enjoy our stay there.

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Expert Africa comments

We forwarded these guests' comments to Thamalakane. They informed us that since these travelers visited, new managers have arrived at the lodge and made significant changes. Systems have been put in place to ensure consistency and to maintain the excellent standards that guests have come to expect.

These changes include introducing a through room check procedure whereby every room is inspected on arrival and random spot checks are carried out, with all information being documented, some furniture has already been repaired and further new furniture is planned. For the restaurant, the new management has trained the staff on the menu to increase their knowledge. The food is now covered and an eye kept on it to ensure then animals do not come into contact with it. Hopefully these measures will ensure that the issues experienced by these guests do not happen again.

With regards to the bed size - these clients were unhappy with their standard room on arrival and opted for a new room. Expert Africa apologises if these clients' room expectations were too high and will ensure that room types are properly discussed in future.

Mr H - Wiltshire
Arrived on: 23-Mar-2012 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Facilities:
Good
Good

Thamalakane River Lodge review

friendly helpful staff and manager , food very good , one small problem with the fan in the chalet was fixed quickly and without fuss.
allowed my son to keep his motorbike there whilst we were in moremi. a great place to relax before heading into the delta.

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Mr & Mrs M from Wiltshire
Arrived on: 16-Sep-2011 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Average
Average
Food:
Excellent
Excellent

Thamalakane River Lodge review

This worked very well for a night before going home.

Comfortable, delightful outlook onto the river and good food.

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6 from Whangarei, New Zealand
Arrived on: 3-May-2011 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Facilities:
Good
Good

Stopover in Maun

Thamalakane River Lodge is maybe a 10-15 min drive from Maun. It's a nice place to stay as an overnight stopover.

The rooms were comfortable, but the shower area is not particularly private. The dining area and deck overlooking the river are pleasant. Food and service good. Staff helpful.

Pool was average and could do with a clean. Would have used it if it hadn't looked so uninviting, as it was very hot.

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