Nxamaseri Lodge

Reviews of Nxamaseri Lodge

Excellent(90%) From 42 travellers
Excellent
27
Good
11
Average
3
Poor
1
Terrible
0
Below are independent comments from 42 of our travellers who have visited Nxamaseri Lodge, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Ms C & Mr M - northern Namibia and Botswana
Arrived on: 13-Nov-2014 Stayed for: 2 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Average
Average
Service:
Good
Good
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Good
Good

Nxamaseri Lodge review

The lodge is quite remote, so it is important to check that you have an arranged meeting with the driver.The instructions to meet are not very clear and need improving., They do not meet by the coloured post.

The brochure says "luxury accommodation" which is something of an exaggeration, but nevertheless the camp is very pleasant and comfortable although some repairs need to be done e g the room doors where the zips are partially broken and the swimming pool - brown and unusable .

The food is very good, some of the best we had on holiday, and also the guides were experienced and knowledgeable We had a nice time seeing lots of water birds and even fishing and the Tsodillo hill was interesting. , but a 2 day detour is prob too short for the effort of border crossing etc !



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Expert Africa comments

We have noted that these travellers did not receive clear directions to Nxamaseri Lodge. This has been rectified and our literature improved.

Nxamaseri Lodge have advised that their swimming pool is in the process of being built, with an aim to have it open for guests from March 2015. It is currently holding rainwater which needs to be drained once a filter has been installed and the poolside area completed. In light of these guests feedback the lodge realised that they did not have a clear 'closed' sign visible. This will be rectified and lodge management will explain the situation to visitors upon arrival until the pool is open.

Mr and Mrs W from Lanarkshire
Arrived on: 31-Oct-2014 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Good
Good

Nxamaseri Lodge review

Very good team, the vibes are very friendly and all the staff seem to have a great rapport.

Tiaan has a good relationship with the staff. Guides knowledgable and general staff very helpful.

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Mr G & Mrs S - Nottinghamshire
Arrived on: 29-Sep-2014 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Tian the croc catcher

This place was The highlight of our trip !!!!

If there is a more perfect place for the pair of us to go fishing pleas let us know

Please pass on our gratitude to Adam , Tiny ,Nine ,Big Mamma ,and especially Tian who can catch crocs with his bear hands !!!!

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Mr K - New York
Arrived on: 21-Jun-2014 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Nxamaseri Lodge review

Excellent lodge. I had a great time. The guide (Adam) was incredible.

Would recommend anyone going on safari in Botswana to go to the Tsodilo Hills. Also great to get some exercise.

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Mrs M. from Preston
Arrived on: 8-Jun-2014 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Nxamaseri Lodge review

Nxamaseri Lodge was a wonderful surprise. Our guide Adam looked after us from the moment we met him at the 'junction' on the main road. Firstly we drove to the waters edge then has a ride by boat to get to the Lodge. The lodge was clean with great accommodation, bar and food. We went out on the Okovango River for a sun downer bird watching cruise and this was better than anything we did in Moremi National Park or in the Delta. I think Nxamaseri is a fantastic camp and a real alternative to the Delta.

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Mr & Mrs C - Wokingham
Arrived on: 29-Mar-2014 Stayed for: 2 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Average
Average
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Excellent
Excellent
Facilities:
Good
Good

Nxamaseri Lodge review

This was an excellent spot for river activities - mainly fishing and birding. You have to drive into Botswana from Namibia and it would help if Expert Africa gave some better directions to get through the various road junctions just inside Botswana (the map shows a straight road). The staff at the border crossing were great - its little used so they like to chat to visitors! We were the 10th car that day when we left Botswana at about 2pm.

You are met at the roadside by your ranger ("Fish" in our case). You park your car in a nearby village and pay the local people to look after it. The ranger drives you and your baggage several Km to the waters edge, then you transfer to a boat which takes about half an hour to get you through dense reed beds to the island/lodge - quite an adventure in itself.

The river trips are lovely - the only disappointment is that "Fish" caught two Tiger Fish and I didn't catch any - but I can excuse him for that. For one morning we went off in a makora traditional canoe - its a bit like punting and Fish did all the work - and it was very enjoyable. Plenty of birds and hippos. I understand there are otters but we didn't see them. Fish and the lodge staff were all very helpful and friendly.

The manager (Tianne) was frankly so laid-back as to be almost horizontal. He omitted to mention the risk of the monkeys getting into the bungalow so it came as a bit of a shock to find they'd been through absolutely everything - and we found the folder that had once contained our travel documents down by the waters edge - guarded by a fairly big crocodile. When we told the manager about this - and the monkey excrement in the bathroom, he explained that "yes the monkeys are becoming a bit of a nuisance and maybe we'll try to make the room more monkey-proof". Then he yawned and wandered off.

Advice: If you visit Nxamaseri, put absolutely everything in cupboards or in zipped up suitcases. Don't let the risk of monkey-trouble put you off.

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Expert Africa comments

Expert Africa forwarded these travellers comments to Nxamaseri Lodge, who responded with the following:

We sincerely apologise for the problems experienced by these travellers and we will ensure they are dealt with. The monkeys on the island occasionally do become as problematic as this, but it is very seldom. Please note that we do have safes in the rooms and in the office for safe-keeping of valuables and documents.

Mr P & Mrs A - new year in Namibia and Botswana
Arrived on: 1-Jan-2014 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Civilisation in the middle of the swamps

Nxamaseri is located on an island so a matter of slight concern for us was to ensure we arrived at the pickup point where we were to leave our vehicle within the specified time slot. As it happened the roads are so good that travel time is predictable even from some distance away if you know the relevant distances and we arrived bang on schedule. Our vehicle was parked in a small village off the road where it was looked after. We were then taken in one of the Lodge's 4x4s to the Okavango River were we transferred with our baggage to a small boat with a wonderful introduction to the area of a 30 minute boat trip to the Lodge which is discreetly hidden among the trees on a small island.

The accommodation was amazingly luxurious for such a remote place. Food and facilities were equally attractive.

Staff were charming and our guide - called "Fish" (in English) who said he is a River Bushman was excellent and extremely knowledgeable about every aspect of the wildlife, birds, plants and animals.

Nxamaseri is especially notable for bird watchers - we saw 34 species in a day of cruising up and down the waterways between verdant islands. With hindsight this was one of the highlights of a trip involving stays at eighteen different places.

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Mr F and party - Portugal
Arrived on: 28-Oct-2013 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Nxamaseri : the Okavango itself !

We left Nkasa Lupala (Namibia) at 07:30 AM and reached the Nxamaseri meeting point at 13:30 on the Botswana side. The Mohembo border cross procedure was straightforward and we paid a total of 150,00 Pula for the short term permit and road safety levy fee.The drive itself was calm and easy. Although tarred, the A35 that connects Mohembo to Sehithwa is severely potholed at some stages, and as in any road in Botswana, the presence of livestock on the roads should increase our attention while driving.

At the meeting point our guide for the next two days, Adam, was already waiting for us, as we arrived 30 minutes ahead of schedule. We left our vehicle on the Nxamaseri village, which was perfectly looked after. The transfer to the lodge, was done by 4WD and boat, and was done under 20 minutes. On the way we crossed the dry channel beds, that after the rainy season are completely flooded. We could immediately sense the profusion of bird life.

The lodge itself is a water based activity lodge, on the banks of the Nxamaseri channel , a tributary of the main Okavango river. Both waterbodies are awesome to be explored. The bird life is incredible. A game drive on the dry channel beds, neighboring the Nxamaseri island is, as well, worth to explore, as we can witness the everyday rural life of the "river people" while checking for wildlife.

Although we have not seen "big game" on this part of the Okavango (we were not in the flatter Delta), we felt once again, privileged, to visit this part of the Okavango, as we had the river just for ourselves. We thank Theo and Adam for being so hospitable and for making our stay unforgettable.

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Mr & Mrs H - Dorking
Arrived on: 4-Oct-2013 Stayed for: 2 nights
Overall:
Poor
Poor
Location:
Good
Good
Rooms:
Poor
Poor
Service:
Poor
Poor
Food:
Terrible
Terrible
Activities:
Poor
Poor
Facilities:
Average
Average

Nxamaseri Lodge review

Would have been better as a one night stay probably. There is not enough activity to justify a two day stay. Breakfast is a disaster with a choice of two cereals followed up with bread or toast (if you are lucky) and instant coffee. Midday meal is pretty basic - evening meals are better. They basically cater for fisherman who go out early in the morning and return for the evening meal. They didn't seem to know what to do if you didn't want to fish. Condition of the room was pretty poor.

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Expert Africa comments

We forwarded this review to Justine, Nxamaseri's owner, who was very concerned. Justine explained that their usual front of house person was away; it seems that the stand-in did not keep on top of the breakfasts. There is usually a better spread on offer, including filter coffee.

We also chatted with this traveller to find out about the room complaints ... and the only issue that they could put their finger on was that they were not happy with a two-inch gap under the door to the chalet.

Justine apologised that this travellers' stay coincided with a group of very keen fishermen, who took up a lot of staff time and attention. She admits that none of this is an excuse for the poor breakfast, and as a result of this feedback they now have two front-of-house staff on permanently.


Mr DS - Surrey
Arrived on: 27-Sep-2013 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Good
Good
Activities:
Excellent
Excellent
Facilities:
Average
Average

Nxamaseri Lodge review

Loved the river trips; interesting trip to Tsodilo hills (a long way though!). Good to eat at one big table with the rest of the guests - interesting conversations.

Our designated guide, Small, worked hard for us. Transfers to and from the lodge were an adventure in themselves. Only thing was, your directions are now somewhat out of date - there is no longer a striped pole indicating the pick-up point, but a new sign advertising the lodge about 5kms from the turn-off to Tsodilo!

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