Pemba Beach Hotel

Reviews of Pemba Beach Hotel

Average(60%) From 3 travellers
Excellent
0
Good
1
Average
1
Poor
1
Terrible
0
Below are independent comments from 3 of our travellers who have visited Pemba Beach Hotel, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
riguss from Belgium
Arrived on: 22-May-2009 Stayed for: 2 nights
Overall:
Average
Average
Location:
Good
Good
Rooms:
Average
Average
Service:
Terrible
Terrible
Food:
Poor
Poor
Activities:
Poor
Poor
Facilities:
Good
Good

Pemba Beach Hotel review

How to comment such a place: a big hotel almost empty, full of potential and possible high rank activities which is spoilt by an appaling management. Some examples: we had to fight to get the right bill since the reception was fiddling around with the exchange rates trying to make us pay 8% more of what we had really consumed; the dive center made me pay for an average dive the same price that you would pay in the best diving center in the Seychelles; tuna fish cooked as if it were stone fish, waiting time for the transfer to the airport of 1 hour after three telephone calls and a lot of bargaining....

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Expert Africa comments

The Pemba Beach Hotel have replied saying that they are always concerned to receive any sort of negative feedback and are taking this matter very seriously. We have been informed that both the Managing Director and General Manager will be taking steps to remedy all the points mentioned.

Miss W - Sheffield
Arrived on: 6-Sep-2007 Stayed for: 1 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Average
Average

A one night stop-over

We'd had a pretty stressful day by the time we arrived late at Pemba Beach. We'd almost missed our flight after being told it was full, and when we finally arrived in Pemba, our luggage was still in Dar, so we weren't in the best of moods!

The hotel seemed fine though really we were only there for 12 hours, so probably not the best judges. Not many of the staff spoke english which proved tricky at first when trying to speak to someone about our luggage.

The room was clean and the view was beautiful from the balcony. The food wasn't amazing but it was perfectly fine.

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Ms N & Mr H - London
Arrived on: 4-Aug-2007 Stayed for: 1 nights
Overall:
Poor
Poor
Rooms:
Poor
Poor
Service:
Terrible
Terrible
Food:
Good
Good

Pemba Beach Hotel

Potentially a very nice hotel, but it appears to be very poorly managed and the staff pooorly trained.

Read more about the whole beach holiday