Hakusembe Lodge

Reviews of Hakusembe Lodge

Good(83%) From 47 travellers
Excellent
14
Good
27
Average
4
Poor
2
Terrible
0
Below are independent comments from 47 of our travellers who have visited Hakusembe Lodge, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Mr & Mrs S from Norfolk
Arrived on: 26-Jul-2010 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Activities:
Good
Good

Hakusembe Lodge review

The lodge was still recovering from the floods in May. However other than the owners dog mess that was everywhere we had a great stay.

The people were very helpful particularly in the morning as we had to renegotiate a difficult route as a bridge had been washed away.

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Mr & Mrs L from Sheffield
Arrived on: 13-Apr-2010 Stayed for: 1 nights
Overall:
Good
Good
Location:
Average
Average
Rooms:
Average
Average
Service:
Good
Good
Food:
Good
Good

Ngandu Safari Lodge Rundu **** note change

Considering this was our 3rd address in Rundu due to flooding , we were happy for 1 night, even with a barbed wire fence interrupting our view over the flooded river Kavango to Angola!

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Expert Africa comments

Due to flooding, we had to arrange for these travellers to be moved from Hakusembe River Lodge to Ngandu Safari Lodge.

Mr & Mrs A from Hants
Arrived on: 12-Oct-2009 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Activities:
Average
Average
Facilities:
Average
Average

Angola overlooked

Well appointed chalets in well tended (but incongruously watered green) gardens. Kettle and fridge supplied but bring your own supplies. Dinner was simple and well cooked and well presented, but not the individually prepared cordon bleu standard advertised. On the other hand, breakfast was the best we had.

Activities were limited to river cruises which gave an interesting insight into Angola. A second day would have been difficult to occupy. Useful overnight stop between Caprivi and Etosha.

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Dr R & Dr M - North Yorkshire
Arrived on: 28-Aug-2009 Stayed for: 1 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent

smart lodge

all the marks I have awarded here are excellent but my overall score is good...I wonder why? we had genuinely been trying to get a twin bedded room. there was a bit of confusion as to which chalet we would get...the one we got was extremely nice but this was one of the rare instances when our twin bedded strategy did not work well...large double plus small extra! this gets one of my rare excellent for food scores...because it was the best food and best cooked kudu I had in any of this type of lodge. a bit like Ndhovu, I'm not convinced this was an exciting place to stay...but certainly relaxing with a nice deck over the river.

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Mr. & Mrs W-J from Nottingham
Arrived on: 20-Aug-2009 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Average
Average
Service:
Good
Good
Food:
Good
Good
Activities:
Excellent
Excellent
Facilities:
Good
Good

Hakusembe Lodge review

We were met on arrival by the very friendly, lovable and boisterous Labrador, Sally, and Eddie (the deputy manager, we believe). We loved Hakusembe, and would highly recommend it, but there were some areas where we were disappointed.

We were given the two –tier 'honeymoon chalet' which also serves as the owners' residence when on site. This is the problem. The downstairs living room and upstairs bedroom with balcony overlooking the river were lovely but the kitchen looked as if someone had just abandoned it (half used washing-up liquid, fridge not clean) and the bathroom had part used cakes of soap and the owners' wash puff hanging in the shower. The under-sink cupboard was full of their toiletries – drawers in the living room contained papers left behind. It felt a bit like camping out in someone's home which had been grudgingly lent to us. We'd have been so disappointed if we'd been on honeymoon; as it was we just felt a bit uncomfortable.


The grounds were very pretty and other accommodation all looked good, despite the fact there was still some post-flood clearing up ongoing- this appeared to be carried out to a very high standard, despite Sally's attempts to add paw-prints in the cement!

Food was good, but despite them knowing about my cheese allergy I was told 'tonight you'll enjoy Steak Cordon Bleu' – I don't think so – in the event a plain steak was provided – however this was what they'd served me for lunch too. Perhaps because so many people only stay one night there seemed to be little attempt to co-ordinate meals.

Evening champagne cruises were excellent (free if staying more than one night) and the lunch time boat trip with food cooked on the boat is very highly recommended – it's a shame so many people only stay 1 night and miss the opportunity to do this; seeing life (human and animal) on the river was fantastic. We saw excellent wildlife, including Otters, and loads of great birds, and learnt a lot about how people in this area (in both countries) live.

Thanks to Eddie for everything, including returning our room key to Ghaub.

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Family P from Belgium
Arrived on: 18-Aug-2009 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Average
Average
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Hakusembe Lodge review

Were a bit worried by the very rushed "hello, here's your room" welcome at Hakusembe, but this was a place that really grew on us.

The room was quite cramped for four (hence the average rating), but had all we needed. The restaurant was small and cosy and the food was good - it was nice to be able to serve our own vegetables.

The veiws along the river and across into Angola are amazing and the sunset river cruise with Eddy, with multiple sightings of crocodiles, was just wonderful. Eddy also kindly arranged for us to a visit a local school at our request, which was really interesting, and we also visited a local camp which had been set up to accommodate people who lost their homes in floods earlier this year.

We were also pleasantly surprised to find that our (very) dirty car had been washed for us!

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Mr J & Mrs P and Mr C & Mrs R - Wembley
Arrived on: 17-Aug-2009 Stayed for: 1 nights
Overall:
Poor
Poor
Location:
Average
Average
Rooms:
Average
Average
Service:
Average
Average
Food:
Average
Average
Activities:
Good
Good
Facilities:
Average
Average

Would not return here

An adequate place to stop overnight, but we were rather put off by the attitude of the manager who clearly sees visitors as a licence to print money. One example was the extortionate price of bottled water in a place where you were advised not to drink the tap water. The barman also boasted in Afrkaans to local visitors that he'd managed to sell the foreigners the most expensive beer in the bar.

When we arrived for dinner, they had clearly forgotten about us and taken a booking from a large party at the nearby campsite. Eventually they had to lay a table for us in the bar.

We enjoyed the sunset cruise

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Expert Africa comments

Expert Africa is sorry to hear that these travellers were dissapointed and felt that Hakusembe Lodge overcharge for their extras such as drinks. Hakusembe Lodge assures us that this is not the case, and are sorry that the guests felt this way. The lodge apologises for the oversight in dinner arrangements during these guests stay.

We'll be keeping a close eye on any further reviews of this lodge.

Five friends from Amsterdam
Arrived on: 2-Aug-2009 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Average
Average
Service:
Good
Good
Food:
Good
Good
Activities:
Good
Good

A nice riverside lodge with good food

Hakusembe had been flooded earlier this year, and we noticed that in one of our chalets which smelt rather musty. The chalet was also very cold, especially as this was our coldest night of the holiday (-7).

The food here was very good and the service too - they even arranged a doctor for us at very short notice. The Sunset Cruise is definitely worth the money.

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Ms DM & MR VO - Belgium
Arrived on: 29-Jul-2009 Stayed for: 1 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Good
Good
Facilities:
Good
Good

Hakusembe overnight stay

We can't comment on the activities but the stay in the honeymoon suite on the river was lovely, as we could just watch river birds from the "deck". Having breakfast served outside our room gave also a luxurious and spoiled feeling.

Apparently the lodge had suffered from heavy floodings of the river earlier in the year, and they were still recovering from it (swimming pool wasn't fixed yet).

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Expert Africa comments

Hakusembe informed us that they experienced the highest flooding in 40 years during early 2009! The swimming pool was completely submerged during the floods and so needed some maintenance once it had all dried out. The pool will be up and running again with a new coat of paint for Namibia's hotter summer months.

Mr & Mrs Johnson - Epsom
Arrived on: 13-May-2009 Stayed for: 1 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Average
Average
Facilities:
Good
Good

Floating on the Okavango at Hakusembe Lodge

Given that the site had been under water for a month, two weeks before we arrived, it was in excellent shape. We drove in from Rundu and were thwarted by a deep muddy pool cutting the track into the lodge. Rescued by a passing 4x4, probably worth calling ahead from Rundu if any doubt remains about the suitability of access for 2WD, but since it only floods every 40 years or so, I guess we were just lucky! The welcome was worth waiting for and the pride in and quality of the facilities were a credit to Lena Mudge, the manageress, and her staff. Another great location for a relaxing couple of days by the Okavango River.

We were allocated the floating honeymoon suite, somewhat flattering, but not recommended except for honeymooners: the chemical toilet was far from romantic, the deck in front ot the cabin needed repaiiring after the flood (carefree honeymooners could slip through and be swept away on the flooded river), and the deck needed some furniture. We would have been very much more comfortable in one of the chalets.

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