Desert Rhino Camp

Reviews of Desert Rhino Camp

Excellent(95%) From 43 travellers
Excellent
35
Good
7
Average
0
Poor
1
Terrible
0
Below are independent comments from 43 of our travellers who have visited Desert Rhino Camp, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Mr J. & Mr H - Dublin
Arrived on: 8-May-2009 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Good
Good
Facilities:
Excellent
Excellent

Desert Rhino Camp review

what an amazing experice! the best place we visited in namibia!

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Miss P & Miss E - Luanda, Angola
Arrived on: 15-Oct-2008 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Good
Good
Facilities:
Excellent
Excellent

Desert Rhino Camp review

Wonderful location in this scenic area and very warm welcome from the delightful staff - always available for a chat and to help. Rooms were nicely decorated and facilities excellent.

The food/wine was great and the communal eating very pleasant. The quality of the guides was a little mixed - some appeared to take the 'easy' option for themselves rather than think about what would be best for guests who only have a couple of days.

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Honeymooners from Aberdeen
Arrived on: 13-Sep-2008 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Activities:
Good
Good
Facilities:
Good
Good

Desert Rhino Camp review

We were expecting a relatively basic camp so were suprised when we arrived to find a very luxurous camp. It was a very friendly camp with all the guests eating meals together at the camp or during the activities.

We found a Rhino within 1.5 hours of the start of the game drive which gave us plenty of time to watch the Rhino and see other game.

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Mr J & Mrs J Netherlands
Arrived on: 25-Aug-2008 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Desert Rhino Camp review

This camp no doubt deserves the status “superexcellent” ! The area is too beautiful to express in words. Very pure nature and quite a lot of animals. We saw two rhinoes (thanks to the trackers and guide we could approach them on foot!) as well as desert elephants, a very small baby oryx and a giraffe drinking near a pool, among others.

Our hostess and guide, Daphne and Ignatius, and their wonderful colleagues just did everything to make us feel at home. Which we did! What we liked especially about this camp is that staff, trackers and guides joined us at the campfire and meals. It gives you a sense of community.

In May this year they built new tents, in Out of Africa-style, with hot water & shower. So, it is very luxurious. And we enjoyed the lovely hotwaterbottles at night!

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Mr & Mrs F from Kent
Arrived on: 10-Aug-2008 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Desert Rhino Camp review

In a holiday full of superlatives this camp stood out as the most beautiful, remote and peaceful place we have ever been to. The guides were the very best we have come across in about 6 trips to Africa. Gotlod (our guide) had a quite extraordinary and detailed knowledge of animals, plants, birds and local geology and the animals were always shown the proper level of respect.

The camp was most comfortable, the food was delicious and at all times we were made to feel at home. We especially enjoyed eating round a communal table and meeting round the camp fire before supper.

Whilst pretty much everywhere we stayed was "excellent" this place deserved a category all of its own!

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Mr & Mrs. C - Lancashire
Arrived on: 15-Jun-2008 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Desert Rhino Camp review

The Meru-style tents had been renewed days before we arrived which was a nice surprise.

We saw a pride of eight lions, and four black Rhinos.

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Mr. S - Syre
Arrived on: 19-Nov-2007 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Good
Good

Palmwag Rhino Camp review

This was wonderful.The camp was in a fantastic location looking out at the mountains.

Tents were comfortable with flush loos and a bucket shower - a bit dribbly, but fine. Food here was excellent, and meals around a communal table, and drinks around the camp fire made it a sociable and entertaining place. Again, everyone was friendly and helpful. We only stayed for 2 nights and would have liked longer.

One of us wanted to go rhino tracking and one of us didn't! However, we both really enjoyed it. Our safety and the welfare of the rhino and her calf were well taken care of.

We highly recommend Palmwag Rhino Camp

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Expert Africa comments

For info: This camp has been known as Palmwag Rhino Camp for many years now, but was re-named as the Desert Rhino Camp towards the end of 2007.

Mr &Mrs D from London
Arrived on: 28-Sep-2007 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Activities:
Excellent
Excellent
Facilities:
Good
Good

Palmwag Rhino Camp

We enjoyed the rhino tracking but were surprised to be in a group of 2 vehicles and 12 people.

Enjoyed the company of other guests at the camp - 2 parties were also with Expert Africa!

We did find Chris, the camp manager knowledgeable and a big personality but also over-bearing and too dominant.

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Mrs. B - Bridgewater
Arrived on: 28-Sep-2007 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Food:
Good
Good
Activities:
Good
Good
Facilities:
Good
Good

Get close to the rhino

Palmwag Rhino Camp is in a great spot, far from anywhere, and allows visitors to really get close to nature. We heard that a lion pride had made a kill right outside the camp a few weeks before we arrived - visitors had ringside seats! The camp is very comfortable - it does get very cold at night they provide plenty of bedding and even hot water bottles.

The guides are excellent, very knowledgeable and friendly - happy to answer any questions. They were keen to emphasise that a rhino sighting isn't guaranteed but with trackers going out every day to find rhinos, in reality chances are pretty good.

We drove to about 1km from where a mother and baby were sleeping and then got out to walk to within 80m of them. Unfortunately they got wind of us within a few minutes and trotted away [after a split second where we wondered if they would charge].

We would recommend staying here for two full days [three nights] so that you can go out two days' running - this will improve your chances of seeing the rhino quite close and for longer periods of time.

The camp is doing great things to save the black rhino and protect them, it's worth visiting this camp if only to support their work and spread the word of what they're doing. At Etosha you'll see [white probably] rhino just as close [if not closer] but these ones were truly wild.

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Mr J & Ms J - 15 Trip to Namibia
Arrived on: 28-Sep-2007 Stayed for: 3 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Activities:
Excellent
Excellent
Facilities:
Good
Good

Memorable

An exciting stay with rhino encounters on successive days and two excellent guided walks tailored to our needs.

Although generaly well organised the second rhino trekking experience proved somewhat unnerving when some members of the group felt that the guide did not have complete command of the situation (as far as this is possible) and some people lost confidence in him which detracted from the experience. There was arguably insufficient info given beforehand as to what people could expect so that one of the group complained at the amount of walking required and could not return to the vehicle by foot.

The whole group then had to wait in the open for a considerable period for the vehicles to come to us and again there was a general feeling that the situation was not under control with the guide eventually having to climb a hill to try and spot the vehicles and make contact with them. This is more about the perception of others rather than our own but it did make for a less than comfortable atmosphere at times because of the way the situation was seen to be (mis)handled.

In the camp itself the tents were attractively presented and equipped but were a little worse for wear in places and the 'housekeeping' was inconsistent with hot and cold water flasks not always topped up and eg hot water bottles provided on a warmer night and not when they were really needed when it was so cold people could hardly sleep! This was general concensus not just our opinion as was the fact that laundry wasn't returned until worryingly late in the day and that during 'siesta' time in the middle of the day no member of staff could be raised to request a shower, drinking water or water flasks despite the indication there was always someone around if needed.

2 out of three dinners were very good , the picnic lunches were excellent and breakfast was enjoyable though cooked orders were sometimes very late or forgotten altogether.

Our individual needs were catered for in terms of activities when we asked to do (longer) guided walks in place of the scheduled sundowner drives and these were very rewarding and informative. We realise lodges prefer to stick to certain regimes for all sorts of legitimate reasons but it IS worth asking for something which might suit you better. We would have been very frustrated physically if we had been confined to camp, in vehicles or on short nature walks for the 3 nights we were there.

Overall a very memorable and worthwhile experience but strange that in such an isolated place guests should be made to feel slightly 'neglected'.

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Expert Africa comments

We were very disturbed to hear that these travellers felt even ‘slightly neglected' – as well as concerned about other aspects of this feedback.

We have copied sent these comments to the team that run Palmwag Rhino Camp, or ‘Desert Rhino Camp' as it is now known, and they replied commenting that they had “already taken action to rectify the lack of detail experienced by [our] guests in some areas of the service and activity delivery.”

They also said that they were “in the process of planning a comprehensive refurbishment of Desert Rhino Camp for 2008, without losing the rustic camp feel.”

On the activities, their manager had “received a report from the guide concerned and am satisfied that the tracking of rhinos during [our] guests’ stay was conducted professionally. However, communication between guide, trackers and guests seemed to have been insufficient when alternative plans had to be made. This has been taken up with the guide and camp management and I do apologise if it created uncertainty for some of the other guests.”

They added that they “would like to thank you again for your feedback and ask for your acceptance of my sincere apologies for some poor delivery of service, and misunderstandings that was encountered. The need for us to constantly improve on our offering is understood, and we will continue to strive towards a better and improved experience.”