Doro Nawas

Reviews of Doro Nawas

Excellent(92%) From 259 travellers
Excellent
177
Good
63
Average
15
Poor
3
Terrible
1
Below are independent comments from 259 of our travellers who have visited Doro Nawas, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Mr & Mrs L from Huntingdon
Arrived on: 25-Aug-2009 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Good
Good

Doro Nawas review

Watching desert adapted elephants from the dining room what more do you need?

Although they were rather expensive the guided trips were excellent and all the guides very informative.

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Ms R & Mr G from Hants
Arrived on: 23-Aug-2009 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Good
Good

Doro Nawas review

Doro Nawas was everything it promised to be - the room was fantastical with its mock stone headboard, stone bathroom and inside and outside shower - the only disappointment was that noone told us that you could unlock the bed and push it out on to the huge verandah - we only learnt that on our second night, in conversation with other guests, and then we slept under the starts which was a breathtaking experience.

The food was excellent - unsurpassed salads, crisp vegetables, delicate puddings.

We joined an afternoon drive to see the desert adapted elephants - was a bit disappointed that the drive around the property is no longer part of the deal (as described in Chris' book) - and were delighted to come across 13 of them and observe them for some time. Our guide was knowledgeable as was the person who pointed out the stars to us on the roof that night.

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Ms P & Mr D on honeymoon
Arrived on: 18-Aug-2009 Stayed for: 2 nights
Overall:
Poor
Poor
Location:
Good
Good
Rooms:
Good
Good
Service:
Poor
Poor
Food:
Poor
Poor
Activities:
Good
Good
Facilities:
Poor
Poor

Doro Nawas review

The initial wow factor of the castle and large and nicely furnished rooms was soon obliterated by the noisy staff. I have never been to a desert that is so noisy. A large group of italians showed up just after we arrived and as we were resting in our room the staff thought the best way to determine which italians were in which chalets was to walk around the camp shouting their names out. My husband went and told them to be quiet.

We then discovered that there was no hot water in our chalet - having arrive around 4pm there should be hot water at that time as the solar panels have been out in the sun all day. We told one of the managers before dinner and she said she would send some maintenance men to look at it but advised us that we had to run the water for ten minutes before the hot would come out of it! That is ridiculous. We weren't too worried as we thought there would be some the next day it was a slight annoyance.

The next afternoon at about 1.30pm we tried our water again and there was no hot water. I went to see management but spoke to the guide Johann who went into the office and advised the manager that we had no hot water. I was outside of the office and personally heard her reply "They complained yesterday, they do have hot water". Needless to say I was very unhappy with this total lack of customer service. T

he maintenance guys had looked at the solar panel the night before and found nothing wrong with it. Finally a chap called stephen came out and came with me to the chalet. he looked at the solar panel, ran the water both in the taps and the shower and declared that we had no hot water. I told him I had overheard the manager. We were put on to a generator and that night we had hot water. we did receive a basket of fruit and a note to say sorry, by this time I just wanted to get out of the place.

WE had a bottle of wine on our first evening in the chalet and the dirty wine glasses were still there when we left two nights later even though the housekeeping had come in and made our bed!

The second sink leaked and so instead of getting water in the sink it ended up all over the bathroom floor!

Being Wilderness Safaries we thought the food would be as good as at Anderssons Camp but it was quite poor. we had lunch which was a cucumber soup which was truly inedible, (my husband eats anything but wouldn't eat it). The last night's main meal consisted of some kind of bland potato pasta, uncooked red cabbage and a chewy stew. The chef seriously needs more training.

The overall manager Lena and Stephen were very helpful and listened to our complaints and did somethng about them. But the other manager we found to be unfriendly and I think she was the one who made the comment that I overheard.

The camp is pretty large with 19 chalets and it felt very commercialised. This feeling may have been heightened by the fact that we had come from Entendeka which is the opposite.

Although the rooms were nice the service is poor and we would certainly not recommend it to anyone.

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Family P from Belgium
Arrived on: 14-Aug-2009 Stayed for: 1 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Good
Good
Facilities:
Good
Good

Doro Nawas review

Nice welcome here from Agnes and large rooms with good views - hot water bottles were a nice touch. Nice to see solar panels being used to heat water for showers and fun to have option of showering outside!

Food was good, but a bit rushed. Swimming pool would have benefitted from some lighting in the evening. The staff sang after supper but, unfortunately, we had not been told this would be happening and had already gone to our rooms.

There were not enough torches to go round so it was good we had brought our own.

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Mr M & Ms H from London
Arrived on: 11-Aug-2009 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Sublime place to stay

Our stay here was excellent, with fantastic 'rooms' (especially the outdoor showers) and outstanding service in a truly spectacular location.

Food was delicious and we spent a long time in close proximity to Desert Elephants on our morning activity. We were also shown where to find Welwitschia in the grounds and the night sky viewed from the roof was breathtaking.

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Mr A & Mrs L - Notts
Arrived on: 29-Jul-2009 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Doro Nawas review

We wanted to use Doro Nawas because of its links with the community and its place as part of a conservancy and we weren't disappointed with the feedback we got from all the people there about how it brings in an income that is then distributed to the wider community. The staff were happy to talk to us about how it all worked and were obvioulsy enormously proud of what was being achieved. I just hope that the rudeness from another English group (not with Expert Africa I have to say!), making comments, and asking what we thought were intensely personal questions about life in Namibia and ethnic isues, does not give the staff there the impression that all English people are so ignorant! We certainly wanted to apologise for their rudeness and insensitivity.

Anyway, the important bits are: The location is wonderful, the rooms enormous and so luxurious, and the 'bed out under the stars' had to be tried, even though it only lasted a few hours due to the damp night. Tracking elephants was great fun, and so rewarding to get so close and spend so long with the group. Food and facilities in the main camp couldn't be faulted and to end each evening with the magical singing from the staff made it a very special place. Tranquil, peaceful, with huge views and wonderful sunsets.

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Prof. S & Mrs M - Cumbria
Arrived on: 29-Jul-2009 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Doro Nawas review

The best of the camps we visited. Staff very welcoming, stunning location and great rooms.

Sleeping outside is highly recommended!

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Mr & Mrs S from Norfolk
Arrived on: 27-Jul-2009 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Doro Nawas review

The best lodge on the trip!
Very roomy lodge and we wheeled the beds out onto the verandah to sleep out under the stars.

Elephant drive was a fantastic five hours.

Food and service excellent.

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Ms DM & MR VO - Belgium
Arrived on: 22-Jul-2009 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Facilities:
Excellent
Excellent

Doro Nawas review

We had only one night here but we were lucky enough to have the desert elephants in the neighbourhood.

The place is wonderfully located and they've thought of everything to help you make the most of it. We felt spoiled! We did sleep part of the night outside., even with fresh winter temperatures it was much worth trying out.

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Miss. F & Mr. E - Surbiton
Arrived on: 9-Jul-2009 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Doro Nawas review

After sorting out the problem with our first flat tyre of the trip we arrive at the lodge and again a friendly welcome which makes you forget those gravel roads!!! Very nice room with beautiful view and again we found the extra blankets and the hot water bottles.

Food was good but at times a bit extravagant and it didn't help the fact that the dining room was poorly lit. Staff again very professional and friendly and they sang for the guests at the end of the evening meal!!

Ignatious our guide was superb in finding the most beautiful views for the snacks and the sundowners!!!

Overall a place in a beautiful setting and once again we can only praise Wilderness Safari for their professionalism.

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