Mushara Lodge

Reviews of Mushara Lodge

Excellent(91%) From 34 travellers
Excellent
24
Good
7
Average
2
Poor
0
Terrible
1
Below are independent comments from 34 of our travellers who have visited Mushara Lodge, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
The Kettle family
Arrived on: 25-Oct-2007 Stayed for: 1 nights
Overall:
Average
Average
Location:
Average
Average
Rooms:
Average
Average
Service:
Poor
Poor
Food:
Good
Good
Activities:
Good
Good
Facilities:
Good
Good

Mushara Lodge review

We rate this as average because, although in many ways it was nice - the pool, the food (if a little salty) and the nice furniture in the reception areas - it was missing something that for a lodge of this cost you would expect. Comments have been made in the past about the fact that the owners no longer host and there can be no doubt that this IS a problem.

It feels as if everyone there is working to a protocol and the passion is missing. The girl who welcomed us pulled a luggage trolley with our luggage but did nothing to assist in getting the luggage in and out of the trolley and into the rooms. It felt as if it wasn't in her job description to do so and was therefore left to us. Normally I have no problem with doing my own fetching and carrying but not at this price.

The concern we raised about the airconditioning not working in the children's room was ignored and when we checked out we were incorrectly billed. A place like that needs the attention to detail displayed at Sossus Dune Lodge. It was missing. A disappointing stay. Wth the exception of a very nice game drive with Petrus who went out of his way to give us a good time.

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Expert Africa comments

We put these points to Mushara Lodge, who have taken them on board.

There was clearly an air-con problem, which the receptionist returned to the children’s room to fix at least three times. We’re sorry if this wasn’t resolved completely.

The lodge apologied to these travellers and to us for the small error on the bill, which was rectified on the spot.

Mushara also wanted to point out that they felt the lodge is very good value at about N$750 (£55) per person per night, which is actually over 50% less than the cost of Sossus Dune Lodge.

Mrs S & Ms C - Hampshire
Arrived on: 20-Oct-2007 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Excellent
Excellent

Mushara Lodge review

lovely

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Mr & Mrs M - Ascot
Arrived on: 22-Sep-2007 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent

Mushara Lodge review

Excellent place to stay, but I do prefer to be inside the park particularly now they have refurbed the accommodation

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Mr. & Mrs. Bourne farm
Arrived on: 9-Sep-2007 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Relaxing witth the hornbills

Greeted immediately on arrival by receptionist with baggage trolley. Offered refreshment at bar whilst checking in - very stylish vaulted sitting area with whicker or leather sofas and tables partitioned by wooden screens into small areas with a central aisle leading to an open sided vaulted dining room (the latter frequented by squirrels after titbits).

A further sitting area outside the large shop had a selection of new books and some left by visitors. All furnishings made of wood with natural fabrics and lighting provided by ostrich egg chandeliers or porcupine lampshades (I wanted to buy one from the shop but it was £60!)

Accommodation was in thatched lodges with large bedroom/sitting area, well spaced from its neighbour. Generous bathroom - with bath - and separate WC and shower. The verandah had a table and 2 chairs and overlooked the grassed swimming pool area with the thatched reception/dining room behind. Outside lights meant we could make the most of the early evening sitting outside our room with a drink. Kettle and mini bar provided. Local wildlife in evidence (iguana, hornbill and squirrel)

Excellent food and wine , and the waiting staff and chef sung to us after the meal. Visited the Omibili Foundation about half an hours drive away and spent an enjoyable couple of hours experiencing life at the Foundation including listening to a school choir and visiting the vegetable garden. Small shop sells souvenirs.

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