Kulala Desert Lodge

Reviews of Kulala Desert Lodge

Good(89%) From 171 travellers
Excellent
95
Good
59
Average
12
Poor
5
Terrible
0
Below are independent comments from 171 of our travellers who have visited Kulala Desert Lodge, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Mrs C and Mr R from Bristol
Arrived on: 28-Jul-2014 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Kulala Desert Lodge great

We had a great stay here. We arrived late at dusk and appreciated the welcoming drink and cool flannel. The staff were welcoming and always helpful, the food was good, the room and the view were great. We did the dawn trip to the dunes with guide Immanuel and thoroughly enjoyed this.

The only issue was finding the place! The instructions we were sent indicated that it was signposted from the C27 road but the map on p260 of the Bradt guide showed the route going from Le Mirage and so we thought we had missed the turning. We stopped at the place advertising ballooning to ask and the woman there directed us so we did eventually join the usual route from the C27. It was after sunset and so were starting to worry a bit but all was fine in the end.

And when we left a couple of days later we did see the sign from the C27, we just hadn't gone far enough.

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The B Family - Surrey
Arrived on: 23-Jul-2014 Stayed for: 2 nights
Overall:
Poor
Poor
Location:
Excellent
Excellent
Rooms:
Average
Average
Service:
Poor
Poor
Food:
Poor
Poor
Activities:
Poor
Poor
Facilities:
Average
Average

Disappointing

Amazing location, but poor overall. It is all "not quite right" in terms of expectations. It just seemed that little care was taken. Dinner was poor. Breakfast was an exercise in getting us out as fast as possible. No atmosphere in the lodge. Rooms were OK, maybe a bit better than OK, but we thought soulless.

They seems to cater for people without their own transport and charge a ludicrous amount to drive to the dunes through a "private entrance" which guests who self drive are forbidden to access. Do NOT waste your money on that if you have a car. We drove round through the main entrance and saved about £150 for four people. They could do so much better with not much more work.

The dunes themselves are great. Highly recommended. Just do it yourself. Very easy indeed.

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Family G - northern Namibia trip
Arrived on: 15-Jul-2014 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Kulala Desert Lodge is amazing

This camp is amazing. It is set in the middle of nowhere but with the most stunning scenery and the camp itself is beautiful.

The staff were excellent and couldn't have been more helpful and the food was great.

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The E family - Bath
Arrived on: 14-Jul-2014 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Kulala Desert Lodge

Excellent position and views. Made very welcome. Excellent tours.

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Mr and Mrs C - East Sussex
Arrived on: 11-Jul-2014 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Kulala Desert Lodge is a super place to stay

A splendid Lodge, super staff and guides, good atmosphere, food, rooms etc. Really couldn't fault it - everyone seemed to go out of their way to be friendly and helpful in a very relaxed and genuine way. Good packed lunches too!

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Ms & Miss S - Vancouver
Arrived on: 9-Jul-2014 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Average
Average
Food:
Average
Average
Activities:
Average
Average
Facilities:
Excellent
Excellent

Lovely setting

Our guide was fantastic! The best of the whole trip. I forget his name unfortunately but he reminded me of Eddie Murphy, the American actor / comedian. Very knowledgeable, very funny. Learned a lot from him.

It was difficult getting the meals clarified even with prior information about my food restrictions. This lead to some awkward (for staff) pre meal discussions. Could have been avoided.

I'm a sensitive person so perhaps I would feel this more than others but I didn't get the feeling that the staff enjoyed their work or working in that environment . There was a tension in the place I didn't experience elsewhere. While I was using the computer next to the office I heard on several occasions one staff person (manager?) scolding another very loudly.

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Family G from Toronto
Arrived on: 4-Jul-2014 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Average
Average
Food:
Poor
Poor
Activities:
Average
Average
Facilities:
Good
Good

Kulala Desert Lodge review

We enjoyed almost all aspects of our visit to Kulala Desert Lodge although the activities seem to be excessively priced and the food was awful.

--> Of the four camps we stayed at in Botswana and Namibia and the restaurants we went to in the non-Safari part of our trip (Swakop, Vic Falls and Cape Town), the food at Kulala was close to the worst. It was the only place that I regularly passed on a dish or ate a fraction of the food. My kids seemed to think it was fine and ate without complaints.

--> We found the guide who took us into Sossusvlei to be fine, but he was fairly disengaged and only offered up any comments when asked specific questions.

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W family - birthday in Namibia
Arrived on: 1-Jul-2014 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Excellent
Excellent
Facilities:
Good
Good

Warm welcome at Kulala Desert Lodge

We really liked Kulala Desert Lodge - very warm welcome from all the staff, good food, relaxed but professional service, lovely rooms and main lodge, excellent location, great activities in the dunes.

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Mr & Mrs V - Coleraine
Arrived on: 6-Jun-2014 Stayed for: 2 nights
Overall:
Average
Average
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Activities:
Good
Good
Facilities:
Good
Good

Well located for guided trips to Soussesvlei

The Sundowner trip did not meet expectations as it was only a very short drive within the resort boundary. It was quite expensive for what it offered.

Location only suitable for guided tours to the dunes because Kulala guides have special permit to use a side entrance. Tourists wishing to do a self drive to view dunes would be better off staying near the main entrance or within the park.

Friendly and helpful staff.

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Mr & Mrs O from Chester
Arrived on: 22-May-2014 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Good
Good

Fun at Kulala

A really fun place due to the attitude of the staff. Always happy and attentive. Good singing. Our favourite stay

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