Kulala Desert Lodge

Reviews of Kulala Desert Lodge

Good(89%) From 177 travellers
Excellent
99
Good
61
Average
12
Poor
5
Terrible
0
Below are independent comments from 177 of our travellers who have visited Kulala Desert Lodge, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
B & F - Hexham
Arrived on: 20-Sep-2007 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Activities:
Good
Good
Facilities:
Good
Good

Kulala Lodge

The hot air ballooning trip, though expensive, was an absolute must - out of this world!

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Mr & Mrs H - Isle of Wight
Arrived on: 17-Sep-2007 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Poor
Poor
Activities:
Good
Good
Facilities:
Good
Good

A dune experience

The trip to the dunes was very good but an enclosed vehicle needs to be used by the lodge. Uncomfortable return journey due to wind and sand.

A great location for the lodge. Welcoming and helpful staff.

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Expert Africa comments

The dunes around Sesriem and Sossusvlei have experienced some exceptionally windy conditions this year; winds gusting as high has 96km/h were measured at one of the camps in September!

As the result of their experiences this year, the Wilderness team (who run Kulala Desert Lodge) tell us that they are in the process of replacing all their 'open' vehicles at their camps in the Sossusvlei area with 'closed game drive' vehicles. This will obviously take time, but when they're all changed it'll help our travellers to avoid being quite so sand-blasted when the winds are high!

There's also been a new management couple installed at Kulala Desert Loge, Darryl & Elaine. We're optimistic that they will improve the lodge's standards even further, and are keeping a keen eye on our traveller's comments - particularly about the food!

Mr. L - Bristol
Arrived on: 16-Sep-2007 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Great welcome at Kulala Desert Lodge

Staff outstanding. Extremely well-managed Lodge. On arrival and return from trips we were greeted with drinks before entering Lodge. Chalet very comfortable with amazing views.

Sessriem Canyon a little disappointing after Fish River Canyon!

Trip to the dunes amazing but unfortunately very windy that day. Deadvlei well worth a visit although we found the walk very tiring, but we are not the fittest people in the world! Early morning balloon flight the next day highly recommended. Previous day's flights cancelled because of the wind. Champagne breakfast by the dunes a memorable experience.

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Dr African Crake
Arrived on: 16-Sep-2007 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Terrible
Terrible
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Kulala Desert Lodge review

Beautifull setting well organised only let down by VERY poor food.

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Expert Africa comments

Subsequent to these comments and others made by recent visitors to Kulala Desert Lodge, Expert Africa has corresponded with the lodge owners and reserve managers and are awaiting details on proposed improvements to the menus and food standard.

Mrs A - St Paul
Arrived on: 14-Sep-2007 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Activities:
Average
Average
Facilities:
Average
Average

Perfect place to sleep under the stars!

The morning trip to dunes was overpriced - if you have a 4x4 we would recommend driving yourself.

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Mr. D. Buntingford
Arrived on: 28-Aug-2007 Stayed for: 2 nights
Overall:
Average
Average
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Average
Average
Food:
Average
Average
Activities:
Good
Good
Facilities:
Good
Good

Kulala Desert Lodge review

For a top class establishment the dining room felt like a school dining room with unsmiling staff who hardly acknowledged your presence.

The manager welcomed us but the whole place aeemed to treatits guests in an off-hand manner.
The guides were good and friendly.

The ballooning was just magical! The balloonist was really experienced and looked just like Crocodile Dundee.

He landed the basket neatly on the back of the trailer and then we had the most amazing breakfast with champagne.

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Mr DS - Surrey
Arrived on: 26-Aug-2007 Stayed for: 2 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Average
Average
Activities:
Good
Good
Facilities:
Average
Average

Good for the desert.

Early morning trip to desert and dunes very good. Guide only average, more of a driver than an expert on the area.

The lodge wasn't really prepared for vegetarian meals.

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Mr J - Heathfield
Arrived on: 17-Aug-2007 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Average
Average
Food:
Average
Average
Facilities:
Excellent
Excellent

AMAZING LOCATION

EXCELLENT ACCOMODATION.

BECAUSE THERE HAD BEEN A MIX UP WITH OUR ACCOMODATION ON THE SECOND NIGHT AND EXTRA BEDS HAD TO BE SQUASHED INTO THE ROOMS, TRACY HAD TOLD US THAT THEY WOULD BE BENDING OVER BACKWARDS TO KEEP US HAPPY. tHIS WAS NOT ACTUALLY THE CASE. oN THE SECOND DAY THE WAITRESS ANNOUNCED THAT WE WERE NOW ON ALL INCLUSIVE, WE QUERIED THIS SO SHE CHECKED BUT CONFIRMED THIS SO WE HAD A FEW MORE DRINKS THAN WE WOULD NORMALLY HAVE BOUGHT. wE PRESUMED THAT THIS WAS BECAUSE OF THE BOOKING ERROR.ON CHECKING OUT, WE WERE BILLED FOR THESE AND OUR EXPLANATIONS POO POOED AS THE WAITRESS WAS NOT ON DUTY.

WE REFUSED TO PAY, SO SHE SAID SHE WOULD CHECK OUR STORY AND CHARGE US ON OUR CARD LATER. TO DATE THIS HAS NOT HAPPENED.

ON THE OTHER HAND THEY WERE HELPFUL WITH OUR CAR PROBLEMS. THE STAFF EVENING ENTERTAINMENT WAS A HIGHLIGHT.

WE FELT THAT THE EVENING MEAL PORTIONS WERE UNGENEROUS.

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Mr AT
Arrived on: 12-Aug-2007 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Good
Good
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

The way to the room we were in needed lighting up. It was very dark and the torches did not work very well. I would in future take a small torch of my own.

Lunch was not as it should have been in the trip to the sand dunes. There was some type of mix up.

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Expert Africa comments

Kulala Desert Lodge subsequently apologised to the clients for missing the brunch in the desert. This was due to a miscommunication betweent the guide and the kitchen at the lodge. Systems have now been altered so that a similar miscommunication doesn't happen again.

Mr-W N.Yorks
Arrived on: 12-Aug-2007 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Good
Good
Facilities:
Excellent
Excellent

Our first proper Sundowner overlooking the Du

The welcome and rooms were amazing. The staff could not be more helpful and split our FBA across two days so that we could do a game drive and sundowner after arrival and the dune visit the following day. The kulalas were marvellous with great views.

Our guide was very knowledgeable and enthusiastic. His name was David. The food was good but the sweets and cakes were rather sickly. The starters and main courses were good. The service was great and the sining in the evening of the first day was very good with all the satff joining in.

The drive to the Dunes was much colder in the open top than we had anticipated. The ponchos were very good but we got rather wind-burnt. Lunch had been left or taken by another driver so we did not have quite as much time there as planned. We would have like d to go up Big Moma or Big Dada, but that might not have suited all those in the landrover.

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