Kulala Desert Lodge

Reviews of Kulala Desert Lodge

Good(88%) From 172 travellers
Excellent
95
Good
60
Average
12
Poor
5
Terrible
0
Below are independent comments from 172 of our travellers who have visited Kulala Desert Lodge, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Mr D - New York
Arrived on: 14-Aug-2012 Stayed for: 2 nights
Overall:
Average
Average
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Poor
Poor
Food:
Poor
Poor
Activities:
Average
Average
Facilities:
Good
Good

Kulala Desert Lodge review

Great location with rapid access to the dunes thru their private gate. Good facilities although poor food as it was very industrial type.

Activities were fine and the guide was very helpful and attentive.

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Expert Africa comments

The Kulala team responded to these comments writing:

"Many thanks for the feedback given through Expert Africa. The Kulala area manager, and our food experience managers, have been in discussion over the menu and preparation thereof at Kulala Desert Lodge and are at present working on areas of weakness that we have noticed, and that have been brought to our attention through constructive feedback such as yours.

We are also placing focus on service and service training, as part of an on-going program throughout our camps, and will ensure that time is spent at Kulala Desert Lodge to investigate where we may have room for improvement. Again, many thanks for the feedback and we regret that your stay at Kulala Desert Lodge was negatively impacted upon as it such a wonderful and unique environment. We hope to host you again in the near future."

Ms P & Mr R - Pasadena
Arrived on: 9-Aug-2012 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Good
Good
Facilities:
Excellent
Excellent

Kulala Desert Lodge review

Activities were expensive and the the tour guide to sand dunes was not very enthusiastic although very knowledgeable.

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Ms C - Canada
Arrived on: 14-Jul-2012 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Amazing trip at Kulala Desert Lodge

I really enjoyed my stay at Kulala Desert Lodge.

The location in particular was absolutely amazing. I also really appreciated that I was able to do everything I planned within the two days that I was there. In addition, everything pertaining to pre-departure and getting in and out of Sossusvlei went extremely well.

I was very happy with my little trip to Namibia.

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Dave
Arrived on: 22-Nov-2011 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent

Kulala Desert Lodge review

This should be the only place to stay in Soussesvlei.

It is so convenient with its own private gate to Namib Naukluft Park.

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Miss Z & Mr P - London
Arrived on: 13-Nov-2011 Stayed for: 1 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Average
Average
Activities:
Excellent
Excellent
Facilities:
Good
Good

Kulala Desert Lodge review

The location and the premises are great. The service was very good, particularly the personal was very friendly.

The only downside was the dinner. It was decent, but we expected a higher standard for the price. It was more a homely dish rather than restaurant standard.

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Ms C & Mr B - Inverness
Arrived on: 15-Oct-2011 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Good
Good
Facilities:
Excellent
Excellent

Kulala - excellent desert lodge

Fantastic welcome by friendly staff.

Very grateful to those who helped with our tyre problems - they just took it away and dealt with it for us, leaving us feeling very relieved and able to get on with enjoying our holiday. In particular please pass our thanks to George and Philip again.

Enjoyed an excellent Saturday night meal but disappointed on the Sunday. Free house wine not very good and the tempting offer made us choose not to buy a decent bottle. Drop the free wine and offer more wines at reasonable prices.

Dinner was quite late - especially for those rising early for sunrise trip. Why did we have to wait for those returning from sundowners?

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Ms R & Mr S - Chevy Chase
Arrived on: 14-Oct-2011 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Kulala Desert Lodge review

Scenery and room both outstanding.

Staff were very attentive, greating us at the car with fresh juice and smiles. As we were checking out, one of the staff members noticed we had a low tire and filled it with air. Nice extra step. The setting and style of the place could not be better. Highly recommend.

These travellers took a Guided Sossusvlei excursion with Kulala Desert Lodge. They commented about this:

It was definitely worth doing if nothing more than to have a good car with someone else driving on the road to Sussuvlei, as our rental car would not have made it. The guide seemed to be in a bit of a bad mood -- maybe he didn't feel well and people can't always be "on", so I wouldn't make too much of that. However, he also wasn't terribly knowledgeable. It also was a bit ruished. We would have preferred to go on our own, so we could have more time at each spot where we stopped.

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The S family - Inverness
Arrived on: 10-Oct-2011 Stayed for: 2 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Good
Good
Activities:
Good
Good
Facilities:
Excellent
Excellent

Kulala

Really enjoyed sundowner drive. Great views of dunes from our chalets. Good access to balloon trip if you wanted it - we didin't do it.

Very friendly and welcoming staff. Bar and verrandah exceptionally located.

A little bit far to Sossusvlei in morning (but an acceptable distance) if you don't take their relatively expensive trip in.

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Mr & Mrs K - Guildford
Arrived on: 8-Oct-2011 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Good
Good
Facilities:
Good
Good

Kulala Desert Lodge review

Great camp, with good food and ambiance.
Petreus our guide was enthusiastic and knowledgeable.

The dunes experience was incredible, however having left our lodge just after dawn, we had expected to be walking the dunes around sun rise, at least not in the heat of the mid morning, when it was also more crowded.

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Mr & Mrs N - Devon
Arrived on: 7-Oct-2011 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Good
Good

An oasis in the desert

A very friendly lodge with good guides and excellent food, served direct to your table and beautifully presented. Lovely rooms but very hot as there is no air conditioning and the fan is noisy and not very efficient.

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