Kulala Desert Lodge

Reviews of Kulala Desert Lodge

Good(89%) From 159 travellers
Excellent
87
Good
57
Average
11
Poor
4
Terrible
0
Below are independent comments from 159 of our travellers who have visited Kulala Desert Lodge, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Mr S & Ms M - Dorking
Arrived on: 20-Mar-2011 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Kulala Desert Lodge review

The staff were all incredibly attentive to detail in making our stay as enjoyable & comfortable as possible. An unfortunate breakdown in the water supply led to our being transferred on the second night to the Little Kulala Lodge. This proved even more luxurious...if such could be possible!! It was almost like being in heaven! We didn't want tp leave!!

Given the completely unbiased advice of staff we made our own trip to Sossusvlei which was within easy travelling distance. However we took advantage of a fantastic dunebuggy trip which included watching the sunset from a hilltop on the estate.

Read more about the whole safari
Mr & Mrs G - Market Drayton
Arrived on: 10-Feb-2011 Stayed for: 2 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Facilities:
Good
Good

Set in the Desert with Dune Views

Found the lodge very pretentious,rushing out with hot towels when you arrive we thought over the top
. They seemed to make sure that George carried your bags and a tip was definitely seemed expected
.There was no written list of expeditions which we found difficult to take in as there were several and expensive. 900 dollars for the Dunes.We decided to take a walk instead and this ended in rather a farce as the manager grew anxious when we didnt return within anhour and sent out a search party. He was very overweight and running through the desert was not good for him im afraid
Food and room very good,individual balconies nice.
.I would have preferred to stay at Sesriem with hindsight although sunset over the dunes was beautiful

Read more about the whole safari
Mr A & Mrs L - Norfolk
Arrived on: 14-Nov-2010 Stayed for: 3 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Average
Average
Food:
Average
Average
Activities:
Good
Good
Facilities:
Good
Good

A Mixed Experience

The accommodation was very good but there was something missing here. It lacked personality and felt a bit soulless in the public areas. The staff seemed to need more training and motivation from hands-on management.

The scenery is spectacular and it's worth the fairly high cost to join their tour to Sossusvlei as they have a private gate which saves over an hour travelling compared to using your own vehicle. It would also be easy to miss Dead Vlei (far more impressive than the more famous Sossusvlei) without a guide.

Food was only average - we were there on a Sunday night with only a few other guests and the normal buffet was changed to a set meal which was by far the worst meal of the whole trip. Chef's night off?

Quad bikes are great fun and we were looked after from a safety point of view and didn't feel we had to go any faster than we wanted to.

Read more about the whole safari
Mrs & Dr B - Richmond
Arrived on: 9-Nov-2010 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Facilities:
Excellent
Excellent

Kulala Desert Lodge review

Another wonderful place. Again we visited Sossusvlei, Sesriem Canyon, etc. under our own steam.

At Kulala Desert Lodge we did use the pool which was more attractively situated (and in fact we had more time because prevented by wind from going into Sossusvlei until the afternoon).

We enjoyed the musical entertainment after dinner here. Helpful and friendly staff and managers.

Read more about the whole safari
Mr G M - Madrid
Arrived on: 5-Nov-2010 Stayed for: 3 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Average
Average
Service:
Good
Good
Food:
Good
Good
Activities:
Excellent
Excellent
Facilities:
Average
Average

Kulala Desert Lodge review

Very good location, with easy access to the Park. We had an interesting tour to Naukluft mountains. Rooms were a bit small, but OK. Service attentive and nice. And our guide, William, was super-excellent, thank you. We also did a balloon trip, quite exciting.

Read more about the whole safari
Mr & Mrs R - Northumberland
Arrived on: 22-Oct-2010 Stayed for: 2 nights
Overall:
Average
Average
Location:
Good
Good
Rooms:
Average
Average
Service:
Poor
Poor
Food:
Poor
Poor
Activities:
Average
Average
Facilities:
Average
Average

Kulala Desert Lodge review

This lodge did not match up to others on our trip.

It has a good location and private access to the park but you still end up at the dunes at the same time as everyone else. The option of sleeping on the roof was not realistic. A small area above the bathroom with access from outside on a sort of ladder with no handrail. This in full view of the guest area.

Some of the food was so badly cooked it was inedible and no effort was made to correct this. Staff were not exactly attentive and there appeared to be some scam going on with the house wine. No-one, including the manager, was able to give a clear answer to the question of whether wine was included with the meal which it is in this chain of lodges. The wine (boxed) was served from the carafe and when we checked out we were given an unitemized bill. On asking for details the house wine was on the bill. When challenged the member of staff immediately crossed it out as if expecting to.

Morning excursion to Sossusvlei dunes: I expected to be there earlier in the morning having a private entrance. We had to wait for other guests and for the tyre pressures to be checked and I didn't feel we got the best photo opportunities. Our guide was friendly, knowledgeable and helpful and he did a good job.

Read more about the whole safari
Mr D & Ms S - Buckinghamshire
Arrived on: 1-Oct-2010 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Good
Good
Facilities:
Good
Good

Kulala Desert Lodge review

Overall a very nice lodge; good guides, good food.

It would be a good idea for the excursions to be included in the price - almost everyone goes there to see the dunes, so why add £100+ each to the bill?

Read more about the whole safari
Mr & Mrs G from Guildford
Arrived on: 29-Sep-2010 Stayed for: 2 nights
Overall:
Average
Average
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Good
Good
Facilities:
Good
Good

Kulala Desert Lodge review

Too large and getting larger! It is definitely a lodge and not a camp.

Read more about the whole safari
Ms H & Mrs J from London
Arrived on: 25-Sep-2010 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Barking Geckos at Kulala Desert Lodge

It was excellent for a two night stay, but I can see why one might get bored for three or more nights. Ballooning can be cancelled due to strong winds as it was when we were there. They are adding quad biking to their activities for this reason. But if getting out and about is not essental its a great place for reading, writing, or just relaxing ... Scenery stunning. Friendly efficient service from all.

Read more about the whole safari
Mr C & Mrs A - Nottingham
Arrived on: 23-Sep-2010 Stayed for: 2 nights
Overall:
Average
Average
Location:
Poor
Poor
Rooms:
Poor
Poor
Service:
Average
Average
Food:
Poor
Poor
Activities:
Excellent
Excellent

14km of terrible access road

Having travelled a long way on gravel roads you are confronted by a even worse challenge which needs a 4 x 4 vehicle!

So called option of sleeping upstairs on the roof was not catered for.
Best point was location for access to dunes area but debate if worth it overall
In need of improvement

PLEASE NOTE. Trip to Soussevei sand dunes was quite amazing. The guide was excellent and the trip was excellent value lasting 6 hours and more.

Hot air ballooning in the Sossusvlei area booked with Expert Africa - rating = poor
Good experience but most disappointing part of trip, Lack of sights on trip and no sooner in air than pilot concerned about the landing point. Think this is not a good venue for a balloom trip as you do not see the dunes or any wild life on it. Breakfast was a most enjoyable experience.

Read more about the whole safari

Expert Africa comments

We were sorry that these travellers found the location, rooms and food a problem at Kulala Desert Lodge; put this in context by reading about their trip as a whole.