Heinitzburg Hotel

Reviews of Heinitzburg Hotel

Good(83%) From 24 travellers
Excellent
7
Good
15
Average
1
Poor
1
Terrible
0
Below are independent comments from 24 of our travellers who have visited Heinitzburg Hotel, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Mr & Mrs G - London
Arrived on: 4-Sep-2008 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Excellent
Excellent
Facilities:
Good
Good

Heinitzburg Hotel review

Very pleasant, attractive & comfortable rooms, food very good (portions were actually quite large, not tiny as had been suggested), service generally good although junior staff occasionally appeared slightly confused.

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Mr. J - Erin
Arrived on: 31-Jul-2008 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Average
Average
Food:
Excellent
Excellent
Facilities:
Good
Good

Review of Heinitzberg

We really enjoyed the views of Windhoek from the terrace. The food was excellent and the waiting staff attentive. On returning from dinner, our room had been spinkled with rose petals. The only disappointment was check-in. Having arrived at about 10 a.m., following our flight from London, it was implied that we would be able to check in early however we had to wait on the terrace until 2 p.m.

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Mr & Mrs Cape turtle dove - Twickenham
Arrived on: 30-Nov-2007 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Facilities:
Excellent
Excellent

Heinitzburg Hotel review

Another smooth paved drive into Windhoek where we enjoyed an afternoons shopping, a visit to a war cemetary and an excellent 'cordon bleu' meal in the hotel restaurant. We held our room until 4.oopm the following day and were able to swim, shower and generally lounge around until leaving for our flight home.

A nice, friendly and classy joint!

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Mr J & Ms J - 14 Trip to Namibia
Arrived on: 22-Sep-2007 Stayed for: 1 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Average
Average
Food:
Excellent
Excellent
Facilities:
Good
Good

Good First Night

Nice as ever in most ways. Great that room was ready for us despite early morning arrival.

Dinner arrangements and service slow and chaotic though food itself as delicious as always. No time to try dessert though as so protracted and even kept waiting to sign bill first at the table then by the bar and when we gave up they finally came to the room by which time we were already in bed! Other diners were complaining about the service and giving people a sorbet as an apology did not go far enough. At the start we had to ask for menus after being kept waiting for ages and for some reason our glasses were removed at one point when we were only half way through our bottle of wine.

Things seemed less organised generally than before and eg housekeeping were re-making the bed and tidying the room under the impression we were there another night as we were packing to leave and check out which was a bit offputting.

Breakfast on the terrace was as enjoyable as ever but again service eg provision of coffee and clearing away used dishes was a bit lacking.

All in all the experience wasn't as smooth as previously and didn't inspire confidence.

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