Olive Grove

Reviews of Olive Grove

Good(88%) From 193 travellers
Excellent
99
Good
83
Average
6
Poor
3
Terrible
2
Below are independent comments from 193 of our travellers who have visited Olive Grove, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Mr & Mrs R - Surrey
Arrived on: 23-Sep-2014 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent

A cool oasis in a noisy town

A very friendly welcome and enjoyable dinner in the courtyard from a good menu.

A very pleasant room with big bath and shower, wide range of toiletries and bathrobes. Friendly and helpful staff helped chase up our car collection and transfer to the airport.

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Mr M & Ms B - Brussels
Arrived on: 13-Aug-2014 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Facilities:
Excellent
Excellent

Olive Grove - quality accommodation

We enjoyed our stay at Olive Grove and would highly recommend it to other travelers.

All staff members were professional and pleasant to deal with and the manager had a good rapport with her staff. The rooms were very clean and nicely decorated with Namibian touches. Wi-fi access was good in the room. The food was excellent both at breakfast and at dinner. The Olive Grove team successfully managed to create a laid-back atmosphere for guests, while providing a very high standard of service.

We did not take part in activities at this location so cannot comment on this aspect of the accommodation.

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Family G - northern Namibia trip
Arrived on: 14-Jul-2014 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Facilities:
Excellent
Excellent

Olive Grove was delightful

Very warm welcome from manager. Rooms well appointed. Good food.

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W family - birthday in Namibia
Arrived on: 30-Jun-2014 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good
Food:
Excellent
Excellent

Great place for first night in Namibia

Excellent food and comfortable accommodation

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Mr & Mrs D - Bristol
Arrived on: 6-Jun-2014 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent

Olive Grove review

A delightful way to start the holiday. A lovely room with very welcome hot water bottles placed in the beds as winter in Namibia in early June can be and was very cold! We had the evening meal in the hotel which was well served and of a high standard. Staff were very friendly and helpful.

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Prof & Ms Moler - Santa Fe
Arrived on: 4-Jun-2014 Stayed for: 1 nights
Overall:
Terrible
Terrible

Not applicable

We cancelled this second visit to the Olive Grove because our first visit was so unsatisfactory.

We stayed at the Hotel Heinitzburg instead. That's a whole other story.

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Dr L - Maryland
Arrived on: 1-Jun-2014 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Average
Average
Service:
Average
Average

Olive Grove review

It was a bit difficult to locate. The wifi did not work (which was problematic mostly because Paul's father was in the hospital and we were trying to stay in touch).

It was a bit difficult to get out for our very early flight (e.g. the front door had a large bar across it which I had to remove, but no one had warned me about it) and all the lights were off on the stairwells. They did pack us a bag of snacks as we missed breakfast.

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Prof & Ms Moler - Santa Fe
Arrived on: 26-May-2014 Stayed for: 1 nights
Overall:
Terrible
Terrible
Location:
Average
Average
Rooms:
Terrible
Terrible
Service:
Terrible
Terrible
Facilities:
Terrible
Terrible

Olive Grove review

This was a miserable experience. The low point of an otherwise wonderful trip. The original booking for their luxury suite on the second floor involved a flight of stairs that made it impossible for Patsy with her bad knee. The substitute on the first floor we called the "Fuhrer Bunker". It was small. It was all concrete. There was one tiny window in the bathroom. The room opened directly onto the dining area/patio with glass doors and curtains and no privacy.

We cancelled our reservation for a stay on the return trip. Is there any chance of a refund?

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Expert Africa comments

Expert Africa apologised for these guest for allocating them an unsuitable room, and arranged a refund for them. This was due to confusion over where Olive Grove's suite was located, because they originally offered a ground floor suite. It was a mistake made by us, and we are very sorry it happened.

Ms B & Mr L - New South Wales
Arrived on: 25-May-2014 Stayed for: 1 nights
Overall:
Excellent
Excellent

Olive Grove review

As before - already reviewed [Ed: see below.]

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Ms B & Mr L - New South Wales
Arrived on: 13-May-2014 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good
Food:
Excellent
Excellent

Great place to stay

Very comfortable guesthouse/small hotel. First night we had large upstairs room with sitting area.

Food is excellent. Staff helpful, providing 5 am breakfast to room on our last night when we had an early flight. A bit far to walk easily to centre, but easy drive.

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