Rivendell Guesthouse

Reviews of Rivendell Guesthouse

Good(88%) From 12 travellers
Excellent
7
Good
3
Average
2
Poor
0
Terrible
0
Below are independent comments from 12 of our travellers who have visited Rivendell Guesthouse, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Miss & Miss H - Sussex
Arrived on: 26-Aug-2014 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Good
Good
Rooms:
Average
Average
Service:
Good
Good
Food:
Excellent
Excellent
Facilities:
Average
Average

Rivendell Guesthouse review

Just what we needed after a long journey.Very helpful, quiet and delicious breakfast. Even ordered a Chinese take away for us as we were too tired to cook or go out! However it arrived an hour early!!

Easy to get to road to Etosha

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Mr & Mrs J - Dorking
Arrived on: 22-Jan-2014 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Excellent
Excellent
Facilities:
Good
Good

Rivendell Guesthouse review

Clean, comfortable; staff very friendly and helpful. Room on second stay was very large,comfortable and newly re-furbished.

Early morning departure was no problem.

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Ms O and friends from London
Arrived on: 28-Dec-2013 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Average
Average
Service:
Excellent
Excellent
Food:
Average
Average
Facilities:
Average
Average

Rivendell Guesthouse review

While the hotel manager/owner was very nice and helped with her suggestions - she also ordered a taxi to take us to a restaurant (that she had kindly booked for us minutes ago) which charged us an extortionate fixed fee for a 3-4min ride. On teh way back we decided not to use the same company and the restaurant got us a taxi that took us back to the guesthouse for half the price.

The door of one of the rooms didn't lock.

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Mr and Mrs S from London
Arrived on: 17-Aug-2013 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Average
Average

Lovely stopover

As this was a short stopover for us, we didn't really need a high quality room, but we got one none the less. It was great to have somewhere so lovely to rest before our first driving day.

Good pool, but too cold for us to try it out. Breakfast was informal and good.

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Mr M and friends - Portugal
Arrived on: 29-Aug-2012 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Good
Good
Facilities:
Excellent
Excellent

Rivendell Guesthouse review

It´s perfect!

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The H family from Sweden
Arrived on: 3-Jul-2012 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Good
Good
Rooms:
Good
Good
Service:
Excellent
Excellent
Facilities:
Good
Good

Rivendell Guesthouse review

One of our rooms were spacious and nice, but the other was too small with no wardrobe. Excellent service and very quiet.

Very good restaurant (Fusion) 50 m from the guesthouse with real african food.

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Mrs. L & Mr S - Vancouver
Arrived on: 13-May-2012 Stayed for: 2 nights
Overall:
Excellent
Excellent

Rivendell Guesthouse review

given feedback already (see above)

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Mrs. L & Mr S - Vancouver
Arrived on: 6-May-2012 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Good
Good
Rooms:
Good
Good
Service:
Average
Average
Food:
Average
Average

great guesthouse

great place- id been there 12 years before- only comment is hot breakfast were a little slow and not always easily ordered. otherwise great a little oasis.

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The Caracal party from London
Arrived on: 2-Jul-2008 Stayed for: 1 nights
Overall:
Average
Average
Location:
Good
Good
Rooms:
Average
Average
Service:
Average
Average
Food:
Average
Average
Activities:
Average
Average
Facilities:
Average
Average

A basic guesthouse

Rivendell Guest House was a terrible disappointment. They had emailed us when in the Caprivi to say there was a double booking and was it all right for our day room to have shared facilities. We didn't think we could say anything but yes. However, we did not know what we were saying yes to. When we checked in our room (no 1) was fine if basic, but Ralph and Sandra's (no 3) was very small with barely anything between the bedroom and the toilet and bath area.

When we were shown the room we were supposed to have as a day room it was a three bedded dorm type room and the facilities were shared with at least eight people (in fact more I think). This place is really not much better than a back packer's hostel and we were staggered that you have it on the list. It seems totally out of keeping when there are so many options in Windhoek. Anyway we kicked up such a fuss about the day room that they let us keep No 1 until 4pm.

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Expert Africa comments

We put these comments to Dave Cartwright, the owner and manager of Rivendell Guesthouse, who appreciated the feedback; he takes all comments very seriously. He wanted apologised that these travellers felt that their stay was a disappointment to them – as he aims for much better.

Dave apologised again for the mistake regarding the double-booked day-room. These travellers were informed, in advance, of the error and agreed to the room change. (The room offered wasn’t a dorm, and did have its own sink and towels. Its bathroom was across the corridor, and they would have had this to themselves for the time that they were there.)

When it became apparent, on their arrival, that the room was not acceptable to these travellers, Dave immediately informed them that they could stay in the day room of their choice (no.1), and again apologised for the inconvenience. He also offered to find them alternative accommodation at a more luxurious guest house nearby, and transport them there himself, which they declined.

Rivendell Guesthouse is a small, simple but clean, and well run accommodation. Expert Africa uses this place when – as in this case – our travellers specifically request one of Windhoek’s lower-cost guest houses. It is by no means a luxury establishment, but is a good budget guest house, with a fair price tag to match.

The black-winged stilts
Arrived on: 19-Mar-2008 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Facilities:
Excellent
Excellent

Rivendell Guesthouse review

As before, I think this accommodation was excellent.

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