River Crossing

Reviews of River Crossing

Good(82%) From 23 travellers
Excellent
8
Good
11
Average
3
Poor
0
Terrible
1
Below are independent comments from 23 of our travellers who have visited River Crossing, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Mr O & Ms S from Middlesex
Arrived on: 13-Oct-2013 Stayed for: 2 nights
Overall:
Average
Average
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Activities:
Poor
Poor
Facilities:
Average
Average

River Crossing review

great location, good accommodation and food (no choice at dinner) management did not show any interest in guests and no suggestions offered as to what to do on property. Waiting staff were pleasant at all times

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Mr. & Mrs. B - Hampshire
Arrived on: 2-Oct-2013 Stayed for: 1 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Good
Good

Peace and quiet near to Windhoek and airport

Disabled persons review: There were a number of steps both to reception/dining room and our cabin which made it a little awkward unless we asked for help.

We only stayed one night on our way to the airport early next morning but this lodge is worth a longer stay.

Very welcoming and friendly staff who were on hand to help us when we left at 5.30am.

Good room with private patio and views of the Khomas hills.

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Ms T & Mr C - San Francisco
Arrived on: 18-Aug-2013 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Facilities:
Good
Good

good one night stop before flight

The lodge is good with a beautiful view of Windhoek in the distance, off the rooms and the sun deck.

A good place to stay for a night before flights.

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Mr & Mrs T - Bristol
Arrived on: 4-Aug-2013 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Excellent
Excellent

River Crossing review

A very convenient place to stay en route back to Windhoek airport at the end of the holiday.

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Mr & Mrs W - VIC Australia
Arrived on: 10-Feb-2013 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good
Food:
Average
Average
Activities:
Average
Average
Facilities:
Good
Good

Functional

Was expecting more probably but very pleasant and friendly.

Only spent a night so not much to entertain us.

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Mr & Mrs S - Surrey
Arrived on: 4-Oct-2011 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Facilities:
Excellent
Excellent

River Crossing review

Good location close to the international airport and in easy reach of Windhoek. The lodge is tastefully fitted with ample lounge and dining room and has friendly, welcoming staff. Our double room had lovely views and all necessary facilities including a fridge. The bed was very comfortable. There was a good choice at breakfast and dinner was to a high standard. We only stayed one night immediately after landing at the airport but would have happily stayed longer if our schedule had allowed.

On the morning that we left we were offered quite detailed tips on how to make the best of our time in Etosha National Park by a staff member who used to work there. These proved to be uesful.

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Mr & Mrs P - Beckenham
Arrived on: 19-Sep-2011 Stayed for: 1 nights
Overall:
Terrible
Terrible
Location:
Good
Good
Rooms:
Terrible
Terrible
Service:
Poor
Poor
Food:
Poor
Poor
Activities:
Terrible
Terrible
Facilities:
Poor
Poor

Hard to find, spartan accom

The sign for River Crossing is very small and hard to see, as it is thin pale blue writing on white background, your eye is drawn to the much bigger sign for the group Desert Star and so we thought it was the Desert Star hotel. We missed it twice, no one knew it at the airport and we only found it by asking a dairy company worker.

Access road steep and very poorly maintained, probably a problem in wet times, leading to an ugly building in a scenic location.
Room was spartan, concrete floor, basic facilities, no hair dryer, warm water took several minutes to come through, which is ridiculous in such an environment where water is precious and we felt guilty running all that water. TV control did not work properly, we were not the only people to find this a hassle. Access path to room was difficult,could be better illuminated. There should be better enclosed handrail.

Food left much to be desired, offering no choice, which is amazing considering how near it is to Windhoek. Breakfast particularly poor.
There was no information in room as to activities and when enquiring about the walks, staff looked blank and only referred to a walk to the stable.

Our opinion is that they are inward facing, content with the short term one night guest. If we had known all the above, we would not have chosen this place for our last night in Namiba. Staff could do with better training.

We did not like sitting in an open breakfast room setting with kitchen and office staff ambling past or standing with their arms folded, chatting and looking like they did not have enough to do.


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Ms J & Mr S - California, USA
Arrived on: 14-Sep-2011 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Facilities:
Good
Good

River Crossing review

The location of River Crossing near the airport was perfect for our first night in Namibia. (We did not want to drive into central Windhoek after 40 hours of travel.)

The staff members were helpful and the food was excellent.

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Mr & Mrs LN - London
Arrived on: 10-Sep-2011 Stayed for: 1 nights
Overall:
Average
Average
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good

Has potential

Location is stunning! What a beautiful place to start off our holiday.

Staffing seemed a little confused in that barman checked us in and helped carry bags to our room (no paved paths to wheel cases on) and it all seemed a little uncomfortable. For some reason they thought we were a honeymoon couple which also resulted in awkwardness but a nicely decorated bed!

Cabins are nice but the room we were placed in did not have air conditioning even though we were told it did. The cabins either side of us did though - confusing! We asked and were allowed to change rooms.

Food was fine but, as there were few guests the atmosphere was slightly lacking. Staff were pleasant but could have been more engaging.

With a little more experience this Lodge will provide a lovely alternative to staying in Windhoek itself.

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Drs from Brisbane, Queensland
Arrived on: 15-Jul-2011 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Facilities:
Excellent
Excellent

Excellent Service at River Crossing

We had an early flight out of WIndhoek Airport, so we chose to stay overnight at River Crossing due to its proximity to the airport. We were only there for a short time, but we were impressed by every aspect of the lodge. It is set on high ground with commanding views over Windhoek and was a very pleasant and enjoyable place to spend our last night in Namibia. We saw a beautiful sunset, moon rise and sunrise, as well as a great view of the stars from our bathroom window. The public areas were very attractive and comfortable, and the food and facilities were excellent.

The best feature here is the staff. Everyone was incredibly helpful and friendly, and we were made to feel very welcome. There was a happy, warm, friendly atmosphere - particulary in the restaurant.

We would recommend River Crossing as a first or last night stop due to its proximity to the airport, however we do not think that it should be limited to this since it is a very attractive, comfortable and well run establishment. It is close to the city, so it could easily form a base for exploring Windhoek.

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