Reviews of Hotel des Mille Collines

"It’s interesting to experience the hotel that was featured in Hotel Rwanda, and we had a very nice lunch there.

The pool looked nice although we had no time to swim, and the location is pretty, in a lovely residential area. Otherwise the hotel rooms are pretty average." See all these reviews: 10n in Kenya; 3n in Rwanda

"The hotel was fine.

Clean and the staff were nice.

I was there only overnight and left the following day." See all these reviews: 5n in Tanzania; 5n in Rwanda

"The public areas and grounds are lovely. The pool looks very nice.

Very comfortable seating in the lobby and balcony overlooking the pool. Live entertainment nightly. Staff were gracious, especially a kind woman in housekeeping who helped me when I was ill.

Very limited food options on the restaurant and room service menus. The room is very basic but functional. Compared to the grounds, which I would rate as good-to-excellent, the rooms are equivalent to a 3-star hotel in the U.S. at best. Guests get two bottles of water free daily.

I personally would not stay here again and don't recommend it. I believe there are newer hotels in the city that may have a more extensive menu and more modern, upgraded accommodations." See all these reviews: 12n in Kenya; 4n in Rwanda

"See previous comments" See all these reviews: 6n in Rwanda

"My time in this hotel was limited due to flights.

Breakfast buffet was good. Menu was limited.

Staff was very friendly and helpful" See all these reviews: 6n in Rwanda

"The rooms were great! The staff were welcoming and very helpful. The breakfast included was excellent. The enjoyed a beer at outside Bar next to the pool. Great views overlooking the city.

This was the start of our visit in Rwanda. We were pickup at the airport by Robert and Shema. We were greeted with huge smiles and warm welcome. Shema stayed with us for our entire 7 days in Rwanda. We cannot say enough about this man. Shema enhanced our trip and we are forever greatful.

He took us the Genocide Museum. What humbling experience." See all these reviews: 6n in Rwanda; 6n in Kenya

"We spent an additional night at the Hotel des Mille Collines after visiting Volcanoes National Park for gorilla and golden monkey trekking and before our flight to Tanzania the next day.

On this second visit, they got the rooms right the first time :)

Not much else to add beyond our original review though regarding service, rooms, or food." See all these reviews: 8n in Tanzania; 5n in Rwanda

"This was where we started our trip in Africa and our group had a fairly short stay at the historic Hotel des Mille Collines.

As other reviewers mentioned, the hotel is somewhat dated and could use some modern upgrades. It seemed like most other guests were here on business. We had two rooms for our group of four and there was a slight mix-up for the other two people in our group who requested a room with twin beds. Their first room was set up as a double, the second room was configured correctly but had a bag in it. Ultimately, they were put in one that was configured correctly but was no longer a garden view room as originally booked. This wasn't much of an issue though and the staff was accommodating.

Dinner at the pool bar/restaurant and the breakfast buffet were fairly average. Service overall was fantastic and all staff and most guests wore masks throughout the property." See all these reviews: 8n in Tanzania; 5n in Rwanda

"." See all these reviews: 4n in Rwanda

"It definitely requires renovation, there is big contrast between this hotel and other facilities we stayed or visited." See all these reviews: 4n in Rwanda