Ocean Eleven

Reviews of Ocean Eleven

Excellent(92%) From 30 travellers
Excellent
21
Good
7
Average
1
Poor
1
Terrible
0
Below are independent comments from 30 of our travellers who have visited Ocean Eleven, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Mr S & Ms R - Surrey
Arrived on: 30-Aug-2012 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent

Beautiful stay, marred by suspected theft

Almost all was perfect. Excellent welcome, free unsolicited upgrade to premier view room (hotel not full), wonderful views, friendly staff and good facilities - all within a 20 minute scenic walk from the town centre. On our first morning, I arose and gazed idly out on the ocean, from our room. A Southern Right whale burst into the air in full breach - perhaps 400 metres away. This was followed by two more energetic breaches over the next five minutes - highlights of our holiday which we will never forget. We saw other breaches - and much frolicking by whales - during our walks from the hotel (and around the town) over the two days of our stay. A magical experience, in these respects.

Unfortunately .... we used the room safe (operated via customer-set pin-code) to store our valuables, including an Expert Africa travel wallet containing cash and other documents. On first retrieval of the wallet, I immediately felt that that the internal arrangement of its contents was not as I had left it. I quickly ascertained that all the pound sterling notes were intact - as were various travel documents. There remained a wad of South African Rand, which, foolishly, I checked only superficially (the wad was thick, like me, for reasons I explain below) and I dismissed my fears.

A few days later and many miles away, I counted our rand (in preparation for expected exchange control forms on leaving for Namibia - though in the event such controls never materialized) and found that we were 3-4000 short. We realized that, because we had received the initial 10,000 rand in denominations of 200 down to 10, it would have been relatively easy to skim off a third of the value, while diminishing the thickness of the wad only marginally. Since our stay at Oceans Eleven, the wallet had remained in our undisturbed possession or in room safes - and never, other than during our stay at that hotel, did we have the feeling that it had been interfered with.

I offer the following, probably obvious, tips.
(1) Make sure you control the mix and portability of your holiday cash (I had expected a wad thin enough to carry on our persons - but had no say in this, because I had ordered the rand via a mail delivery service).
(2) Do not trust hotel room safes - for obvious reasons, they can all be opened by hotel management, and it cannot be hard for service staff to become aware of emergency access arrangements.
(3) Count all your cash immediately, no matter how tedious, should you feel there is something different about what you had left in the safe.
(4) Consider keeping your valuables in the locked boot of your car and retain the car key on your person (although many travel insurance policies will not cover you from night loss in such circumstances - whereas they do normally cover theft, within limits, from room safes).

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Mr H & Ms T - Gloucestershire
Arrived on: 3-Dec-2011 Stayed for: 3 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Average
Average
Food:
Average
Average

Ocean Eleven review

Nice location for walking into the town and along the cliffs.

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Mr & Mrs V from Jersey
Arrived on: 16-Nov-2011 Stayed for: 4 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent

Ocean Eleven review

More a small boutique hotel than a Guest House.

The best breakfasts in the whole of our trip.

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Mr and Mrs G Leicestershire
Arrived on: 26-Sep-2011 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Lots of whales

This hotel is ideally located on the coast path just outside Hermanus and when we arrived the whales were already in the bay only a few hundred metres off shore so we had our sundowners on our balcony with a glass of wine in one hand and binoculars in the other.

The rooms were very good, well furnished with lots of extras (robes, sherry, filter coffee) and nice bathrooms. The staff were helpful arranging trips, restaurant suggestions etc and the breakfasts were excellent - in a nice room overlooking the bay (not often you have to take binoculars to breakfast).

The coastal walk provided some much needed exercise and had a strong security prescence during the day. We did the whale trip in what was described as a gentle 3-4 metre swell but it was well worth it to get so close to the whales who continued about their activities completely unbothered by the nearby boat. Sitting right at the front was exhilarating (if a little wet - we were warned) and seemed to stave off any sea sickness.

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Mr. & Mrs W-J from Nottingham
Arrived on: 26-Aug-2011 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Facilities:
Excellent
Excellent

Kasane to Cape Town Days 20 and 21

We were welcomed back as old friends, three and a half years after our last visit!

A lovely comfy room with complimentary sherry, port and nibbles. Excellent breakfast with lots of variety – so nice to get proper scrambled eggs rather than microwaved.

It was wonderful to watch whales directly below the guest house; we didn't need to do a boat trip though we did and enjoyed it.
Hermanus is a really friendly town – had we stayed longer we're sure we'd have become regulars at Fisherman's Cottage. As it was we had a great dinner and Antony, our host, recommended a lovely winery to visit the next day. We returned to Fisherman's Cottage for a tasty and economical lunch. Fabio's Italian is also good – it prides itself on being the only authentic Italian in town!

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Mr & Mrs W from Aberdeen
Arrived on: 2-Nov-2010 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Good
Good
Facilities:
Good
Good

Ocean Eleven review

The location of Ocean Eleven on the cliff top is spectacular, we were lucky enough to see whales from our room and also during breakfast on our final day.

The rooms were modern, clean and airy with a private seating area overlooking the bay.

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Mr C & Mrs A - Nottingham
Arrived on: 17-Sep-2010 Stayed for: 3 nights
Overall:
Poor
Poor
Location:
Good
Good
Rooms:
Terrible
Terrible
Service:
Poor
Poor
Food:
Average
Average

Not enamoured

Grey and lacking character. Room bare with no curtains and creaky laminate floor. Breakfast adequate and room had pleasant views.
Manager/owner was rather untidy and scruffy
Parking not easy and help needed to open gates
Nearby Harbour Vue guest house appeared to be much better and was confirmed by people we met
We would suggest you use other options in the future

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Expert Africa comments

We were sorry that these travellers generally didn’t enjoy their stay at Ocean Eleven; put this in context by reading about their trip as a whole.

Mr & Mrs W - Chipstead
Arrived on: 16-Sep-2010 Stayed for: 3 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Facilities:
Good
Good

Ocean Eleven review

No further comments.

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Mr and Mrs C - York
Arrived on: 17-Oct-2009 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent

Ocean Eleven review

Staff were very accommodating, providing advice on restaurants and help booking a boat trip. A wonderful place to stay, with views out to sea, and whale watching a matter of steps away.

We took a boat trip whale watching on our first day, but the following day we were able to see wonderful whale displays from the cliff path. Stunning breakfast room, with great views and food.

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Mr & Mrs H - West Sussex
Arrived on: 5-Oct-2009 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good

Ocean Eleven -- Hermanus

Just a one night stop here in Hermanus as we had come to see the whales.
Very large room complete with fruit bowl and snacks at no charge.
A very good breakfast.
Located right on the cliff path and an easy stroll into town.
For a geat fish meal visit Fisherman's Cottage

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