Southern Sun OR Tambo

Reviews of Southern Sun OR Tambo

Average(67%) From 17 travellers
Excellent
2
Good
8
Average
3
Poor
2
Terrible
2
Below are independent comments from 17 of our travellers who have visited Southern Sun OR Tambo, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Mr and Mrs P from Hampshire
Arrived on: 2-Apr-2010 Stayed for: 1 nights
Overall:
Terrible
Terrible
Location:
Poor
Poor
Rooms:
Average
Average
Service:
Average
Average
Food:
Average
Average

airport hotel

unfortunately flight delay 5 hours left us at joburg airport at 2.30 am, no one was there to greet us and the place was deserted, taxi to hotel taken was scary as we were being followed.

it would greatly help to have been booked into the intransit hotels at airport

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Mr & Mrs C from Brentwood, Essex
Arrived on: 7-Oct-2008 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Facilities:
Good
Good

Good stopover at Southern Sun Airport Hotel

An excellent airport hotel which will be connected directly to the airport by a walkway when the improvements to the terminals are completed next year. The bus transfer was very good, speedy and efficient. The buffet dinner was good value and very good selection

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Drs from Washington, USA
Arrived on: 5-Oct-2008 Stayed for: 1 nights
Overall:
Poor
Poor
Location:
Average
Average
Rooms:
Average
Average
Service:
Poor
Poor
Food:
Average
Average

Southern Sun OR Tambo International review

The lobby areas of the Southern Sun hotel were very nice, but the rooms were a bit old; the bathroom in particular was a bit shabby. Everything was very clean, though, and it was quite conveniently located near the airport.

However, despite the fact that our trip package included breakfast pre-paid, the hotel insisted on charging us for breakfast, even though we had a pre-paid voucher that we showed to them!

For that reason, I would avoid staying there in the future, since the staff seemed quite inflexible regarding that situation.

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Expert Africa comments

We corrected this error as soon as we noticed it, and this traveller commented:

"I am pleased that Expert Africa promptly offered to refund my credit card for the cost of the breakfast that the Southern Sun OR Tambo hotel erroneously charged me for. "

Mr & Mrs Crested Crane - Middlesex
Arrived on: 6-Sep-2008 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good

Southern Sun OR Tambo International review

Better than we thought it was going to be for an Airport hotel.

If you are just staying over the Intercontinental is in a better position.

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Ms. Z - Ford
Arrived on: 5-Jul-2008 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent

Southern Sun OR Tambo International review

A very good airport hotel; ideal to stay overnight when taking an onward flight from Johannesburg airport to elsewhere.

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The Waxbills from Bath
Arrived on: 22-May-2008 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Good
Good

Exceeded expectations at Southern Sun

Very nice hotel with excellent service. The staff were very helpful and allowed us to check in early which was a relief since we arrived on the 9am flight!

There was refurbishment work going on in the hotel (which they did warn us about at reception) and it was very noisy in our room. Luckily this did not affect us as we had a trip booked but if we'd wanted to chill out for the day it would have been difficult.

Ideally we would have been warned via Expert Africa before our arrival.

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Ms S & Ms P Bee-eater - Angola
Arrived on: 22-May-2008 Stayed for: 1 nights
Overall:
Average
Average
Location:
Excellent
Excellent
Rooms:
Average
Average
Service:
Poor
Poor
Food:
Poor
Poor

Southern Sun Jo'burg International review

Average airport hotel that is poorly managed. It takes a long time to check in even though there are few people in line. The waitresses at dinner are also scatterbrained, forgetting what was ordered 30 seconds ago, making billing mistakes (in the guest's favor), etc. and the food is mediocre. It's also not easy to understand where to wait for the suttle at the airport which leads to self style guides hassling you to show the way in exchnage for tips.

However, the rooms are standard issue airport hotel, the Internet acess works great, it's quiet despite the proximity to the airport. All in all, not a bad place to stay for a night before ctahcing a flight, though \i refer the Outlook Lodge.

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Mr & Mrs C from West Sussex
Arrived on: 18-May-2008 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Facilities:
Good
Good

Southern Sun Jo'burg International review

As expected of an airport hotel. Nothing to complain about!! (Was previously a Holiday Inn and still looked liked it!). Facilities were good and staff very friendly and helpful.

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The Leopards from Jersey
Arrived on: 9-May-2008 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Average
Average
Food:
Good
Good

Southern Sun Jo'burg International

For the stopover before our next part of the journey this was good. Only one thing to mention - when we picked up our luggage the signposts were unclear as to where we found the transit bus to take us to the hotel, this we felt was due in some part to renovation work in the arrivals area.

We eventually found someone to show us but it has to be said we did feel a bit uncomfortable as he took us outside the terminal building to walk around the building site. That said the hotel was quite adequate for our needs, nice dinner and breakfast and comfortable rooms.

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The rock Pipits from London
Arrived on: 6-May-2008 Stayed for: 1 nights
Overall:
Average
Average
Location:
Average
Average
Rooms:
Average
Average
Service:
Good
Good
Food:
Average
Average
Facilities:
Good
Good

Southern Sun Jo'burg International review

regular airoport hotel . Got a bit claustrophobic after the bush since bar and restaurant are underground .

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