"Our trip was a once in a lifetime experience. One that will never be forgotten.

All the camps and lodges were different, as were the national parks and animal reserves. And we loved them all. We saw all the animals and birds in their natural habitat. Our guides were wonderful and very knowledgeable. WE were lucky that we had our own guide and jeep all the time, except for Lamai Serengeti. It made it easy for us to see all the animals in comfort. We have more Camps and Lodges to see in Tanzania.

Suggestions to help us improve our trips or our service:

None, you have done a marvelous safari tour for us." Read full review: 39 nights in Africa; 34 on a Tanzania safari

"The trip was amazing, Rwanda exceed our expectations and I wished we'd stayed longer. Selous is a worthy extension and I couldn't have been happier with all the guides, transfers, flights and all but one of the hotels!

I would like to put in a plea that EA consider booking Rwandair air connections between Kigali-DAR/Kili. They are by far the most efficient and organised airline I've used in Africa and for clients looking to do a similar trip I would opt to book your own internal flights, than go back to Nairobi using EA partner airlines.

Thanks to Ellie and all at EA for organising a fabulous trip for us." Read full review: 13 nights in Africa; 5 on a Tanzania safari

"We asked for & received a luxury experience, the holiday, our experiences & the people we met will remain long in our memories.

The service from expert Africa pre-sale was excellent 'Chris' with great information shared, post booking we weren't aware they existed, arguably this works for some, we personally would have appreciated checkpoints to share learning a & ensure no basic mistakes including visas, clothing tips, medical tips 'not sitting on the fence regarding yellow fever inoculations' etc.

Regardless, this is relatively small beer' as this was a holiday of a lifetime!!!" Read full review: 11 nights in Africa; 10 on a Tanzania safari

"We were very pleased we went.

We are still processing our 3,000 + photos!!!" Read full review: 12 nights in Africa; 11 on a Tanzania safari

"We are hard to satisfy as we have traveled a lot and always have hight expectations. This was a very well organized trip and expertafrica is truly a specialist in its field. They delivered great service with a lot of patience for our various demands.

Suggestions to help us improve our trips or our service:

It may be a good idea to monitor the professional qualifications of the safari guides as there are clearly differences which the visitor should know about prior to deciding on the camp. At Ruaha the guide had started as a waiter in the camp and then worked his way up and got trained by Fox himself. In SA Sabi Sabi we came across guides with a degree as a safari field guide and he was the third generation and practically started training with his grandfather.

We met a lot of experienced safari tourists who are interested in very knowledgable guides. We also believe it is important to have a driver and a guide rather than a single driver guide who we had in Selous. There needs to be a lot more information avaibable in your brochures and website on the training the guides have received for us to make an informed decision which trip and camp to book.

To manage expectations you should also explain the various areas to go on safari - for example: you get very close to wildlife if you are on a private game park safari (SA) in contrast to a National Park (Ruaha), where there are stricter rules to not follow the animals beyond the tracks. You may also point out that the local game parks provide shooting licenses for parts of the park (to make more money) which is affecting the behaviour of wildlife and visibility when you are on a safari close to such an area. (Selous)" Read full review: 8 nights in Africa; 7 on a Tanzania safari

"Overall an awesome trip which lived up to the recommendations made by Expert Africa based our requirements.

Many thanks for organising yet another great tailor made holiday." Read full review: 10 nights in Africa; 9 on a Tanzania safari

"The trip was well organised and we liked the advised sequence of camps. We especially enjoyed the land transfers between Jongomero and Mwagusi and Selous and Beho Beho." Read full review: 17 nights in Africa; 16 on a Tanzania safari

"We had an amazing time and it certainly surpassed our expectations. We feel that both places were the real Africa and were not touristy, sterile hotels.

We were made to feel very welcome.

Suggestions to help us improve our trips or our service:

It was a very good service and Liz [Ed: of Expert Africa] was very helpful. We probably would not have known about Ras Kutani without her and Expert Africa.This was a good alternative to Zanzibar.

We would certainly use the company again and will recommend it to friends." Read full review: 7 nights in Africa; 7 on a Tanzania safari

"The trip was excellent experience a lifetime experience I would easily say. Everything was planned excellent by Expert Africa and I would like to thank you about.

I have one minor issue with your instructions where nowhere I could see that the USDs accepted in Tanzania had to be issued after 2000 and in Mozambique after 2006 I think. This created some friction and uncentanty when I was paying in cash and it made me feel uncomfortable close to the end of the trip when I was running low in cash that it was accepted.

Aside that congratulations to your planning, but I would like you to inform everybody about the small extra costs like departure taxes from Mozambiqual airports as well as transit visas to Tanzania and so on.

Suggestions to help us improve our trips or our service:

Apply as much pressure as you can to the hotels for value for money as well as to the governments to reduce visa costs. A USA visa costs 30 euros a Tanzanian one 50 (one entry) and a Mozambiquan 80 and if you wanted a transit you had to another 30 for Tanzania. Again I had the feeling that all of the government agencies that I had to deal with were trying to rip me off as a tourist." Read full review: 18 nights in Africa; 11 on a Mozambique holiday

"Overall, I am quite satisfied with my trip. I found that all details were perfectly organized. We had no problems at all with reservations of airlines and hotels. All previous information before the trip was very helpful, as well as the books that we received." Read full review: 25 nights in Africa; 6 on a Tanzania safari