Travel reviews

Travel reviews by Yee Family - Hong Kong


Thank goodness we used ExpertAfrica!

On this trip, I visited Botswana & Zimbabwe between 25-Apr-2011 and 30-Apr-2011 and I travelled with 7 other people.

Overall my trip experience was:

ExcellentExcellent

We were overall very happy with the service from start to finish by Expert Africa and all the arranged accommodations and transfers. We would have had a terrible time planning the transfers ourselves and are thankful we used such a competent, knowledgeable booking agent. Maruska, our handling agent, was professional and prompt and very detailed. The only suggestion again would be for a heads-up on the activities & possible multiple visas at Victoria Falls.

We really enjoyed our trip, and while we planned out the basic areas we wanted to visit, ExpertAfrica was able to help us connect the dots and help make our trip that much better. The areas we visited were truly wonderful.

FYI, since we had a large party, all three children (two aged 7 and one aged 2.5) were able to attend the game drives at Sandibe because we had our own party and own vehicle. Our kids had a wonderful time and loved the safaris (as did we) and with all the smooth transfers, we were happy that everything went according to plan. (Also, children under 3 were free for activities that allowed children at Victoria Falls, which made our helicopter ride over the Falls slightly less $ painful!)

Suggestions to help us improve our trips or our service:

Tipping policies are still a bit of a mystery for us, as there is always a great variable involved as far as how the service was. I'm not sure if guidelines for each area of travel is feasible, but it would be helpful to find out what other visitors tipped.

I stayed at and have reviewed:

Place Overall rating
Ilala Lodge, Zimbabwe
25-Apr-2011 review: Ilala Lodge review
GoodGood
Sandibe Safari Lodge, Botswana
27-Apr-2011 review: Sandibe Safari Lodge review
ExcellentExcellent