Travel reviews

Travel reviews by Mr & Mrs S from York


Fanrastic Experience

On this trip, I visited Zambia between 31-Jan-2015 and 11-Feb-2015 and I travelled with 1 other person.

Overall my trip experience was:

ExcellentExcellent

This was our second safari (Expert Africa had arranged a trip to Botswana in the dry season in 2012) and so were anxious beforehand that we might be disappointed - this emphatically was not the case and the trip exceeded our wildest dreams.

Practicalities The services of Tours Africa in facilitating our passage though Lusaka Airport were very welcome and suggest that they should always be there on hand to help and advise

SAA flights were much better than BA and we would prefer to use them! Especially as you can prebook the seats without extra cost months in advance. The Proflight flights although cramped were perfectly adequate and would not put us off using them again

Latitude 15 hotel was very comfortable and of high standard of cleanliness, cheerful atmosphere and incredible cheap food. To be recommended. Very swift check in, good portering service and welcome sparkling wine drink!

Suggestions to help us improve our trips or our service:

Not really I'm afraid, so this feedback will not be that helpful as everything went very smoothly!

I stayed at and have reviewed:

Place Overall rating
Luangwa River Camp, Zambia
1-Feb-2015 review: Wonderful start to our trip!
ExcellentExcellent
Nsefu, Zambia
4-Feb-2015 review: Super river safaris
ExcellentExcellent
Nkwali, Zambia
7-Feb-2015 review: Great walking from Nkwali
ExcellentExcellent
Latitude 15, Zambia
10-Feb-2015 review: Comfortable modern Hotel
ExcellentExcellent

My Sep 2012 trip

On this trip, I visited Botswana & Zambia between 5-Sep-2012 and 17-Sep-2012 and I travelled with 1 other person.

Overall my trip experience was:

ExcellentExcellent

Am aware that have not been able to offer any constructive criticism! It was beyond our expectattions and would offer the following.
Your advice regarding the itinery was spot on:
A break in Livingstone set us up after the long journey
Leballa - a really great introduction to Africa, the attitude of the staff was tangibly happy
Kwara - enabled full activities and so was a good mid point
NAxi Pan - peaceful and laid back, a great place to finish our trip.

Most impressed by all the transfers which all went off without a hitch, the drivers/pilots/airport staff all very keen to help, however a pocketful of $1 bills probab ly heped!!. Perhaps in you notes you could list a rough exchange rate for Rands, Kwacha and Pula as we got a bit confused at times esp in the airport souvenir shops! At one point were intriged to have a bill for 1.3 milliod kwacha for out Zambezi Sun extras ( about £170!). Perhaps beware of the prices in the Camp souvenier shops, pricey but there again reasonable when you consider having to transport it all there.

Really had a fabulous time and have started saving up for a repeat trip, perhaps in the rainy season next time.

Suggestions to help us improve our trips or our service:

Soory to not have any suggestions, really impressed by your service - better than your rivals!!

The animal book you sent us was great, just enough to whet the appetite, they guides all carried very detailed books in the jeeps for really detailed identification. The availability of laundry facilities allowed us to cut down on our packing, we both managed on 10kgs total and so had no probs with getting our cases on the small planes. Your notes for travellers were very detailed and helpful

I stayed at and have reviewed:

Place Overall rating
Zambezi Sun, Zambia
6-Sep-2012 review: Zambezi Sun review
ExcellentExcellent
Lebala Camp, Botswana
8-Sep-2012 review: Lebala Camp review
ExcellentExcellent
Kwara Camp, Botswana
11-Sep-2012 review: Kwara Camp review
GoodGood
Nxai Pan Camp, Botswana
13-Sep-2012 review: Nxai Pan Camp review
ExcellentExcellent