Travel reviews

Travel reviews by Mr & Mrs T - Glasgow


nothing could have improved on it!

On this trip, I visited South Africa between 29-Nov-2013 and 22-Dec-2013 and I travelled with 1 other person.

Overall my trip experience was:

ExcellentExcellent

we planned this as a special experience and we got what we expected!

Suggestions to help us improve our trips or our service:

we really appreciate the flexibility that you show in allowing us to plan our own holiday yet drawing on your expert knowledge to advise and facilitate. This is a truly winning combination!

I stayed at and have reviewed:

Place Overall rating
The Constantia, South Africa
29-Nov-2013 review: Restful elegance at constant
ExcellentExcellent
Kwandwe Ecca Lodge, South Africa
3-Dec-2013 review: This was excellent, a superb safari
ExcellentExcellent
Own arrangements
7-Dec-2013 review: multiple different B&B
GoodGood
Kalahari Tented Camp, South Africa
11-Dec-2013 review: Good wilderness experience at Kalahari tented
GoodGood
Nossob Rest Camp, South Africa
12-Dec-2013 review: Good and expected standard for a big rest cam
GoodGood
Urikaruus Wilderness Camp, South Africa
14-Dec-2013 review: This was excellent!
ExcellentExcellent
Augrabies Falls Restcamp, South Africa
15-Dec-2013 review: Good experience at Augrabies
GoodGood
Own arrangements
17-Dec-2013 review: see previous comments
GoodGood
Bushmans Kloof Wilderness Reserve, South Africa
18-Dec-2013 review: a 24 carat experience at Bushmans!
ExcellentExcellent

september trip to cederberg and Namibia

On this trip, I visited Namibia & South Africa between 8-Sep-2012 and 23-Sep-2012 and I travelled with 1 other person.

Overall my trip experience was:

ExcellentExcellent

we really appreciate the approach of expert africa in allowing us the freedom to outline our wishes and make individual arrangements as needed but can rely 100% on your expertise in arranging venues and other aspects so efficiently. We like the personal touch and feel we know you well!

Gwyneth was able to help us when we had a problem with vehicle hire (see below) this was timely and efficient!

We have often recommended your services and have no hesitation whatsoever in planning to 'use'you for our next trip which is already formulating in our minds!

We also appreciate the extra information and notes, additional items you supply

The comprehensive feedback is appreciated as we know you continually monitor and check on venues and arrangements

Suggestions to help us improve our trips or our service:

Please don't relax your careful 'quality control' which makes you such a reliable company and such good value for money!

Our only suggestion is that for (the presumably small number) guests who wish as we did to make driving part of our holiday and who want 4x4 vehicles you consider linking to one of the specialist 4x4 suppliers. Budget SA really did not come 'up to the mark ' in this respect.

They advertise 4x4 vehicles but then do not supply as expected...in our case we effectively were provided with a 'bakkie' from the truck hire division The trouble with this is they are not on site at the airport and when we had a problem with the vehicle allocated we had to await the truck hire manager to arrive and as you know he then was not very helpful in allowing an alternative vehicle!

Also the idea that vehicles for use in Namibia should have a double fuel tank was completely denied by both the car hire staff and the truck division manager (despite what I think is a statement on their website)

I stayed at and have reviewed:

Place Overall rating
Acorn House, South Africa
8-Sep-2012 review: Acorn House -outstanding
ExcellentExcellent
Namakwa Mountain Retreat
9-Sep-2012 review: Mountain suites spectacular
ExcellentExcellent
Fish River Lodge, Namibia
11-Sep-2012 review: great place to see the canyon
GoodGood
Eagle's Nest, Namibia
13-Sep-2012 review: We just loved it here!
ExcellentExcellent
Mountain View Guest House, South Africa
16-Sep-2012 review: comfortable and secure
ExcellentExcellent
Own arrangements
17-Sep-2012 review: Own arrangements review
ExcellentExcellent
Bushmans Kloof Wilderness Reserve, South Africa
20-Sep-2012 review: Bushmans Kloof Wilderness Reserve review
ExcellentExcellent