Travel reviews

Travel reviews by Ms L & Mr P - Tucson


A wonderful trip

On this trip, I visited Botswana & Zimbabwe between 16-Sep-2013 and 26-Sep-2013 and I travelled with 1 other person.

Overall my trip experience was:

ExcellentExcellent

The trip as a whole was amazing, certainly one of the best we've taken (and we've had the good fortune to travel extensively). It was everything we hoped for and more. Maruska really listened to us and her suggestions were spot on. We really appreciated her efforts to resolve the mix-up with our booking at Kwara Camp. As it turned out, although we missed the heronry at Kwara we got to see the one in Kanana and the game viewing at Lagoon was spectacular.

The only thing that caused us any real concern was our transfer from Kasane to Victoria Falls which was supposed to be handled by Wilderness Safaris. There was no one from Wilderness Safaris at the Kasane airport to meet us. Fortunately the young man who was meeting the other group that arrived on the flight with us was willing to help us. He seemed quite perplexed as to who we were and even more so about the luggage we had left in Maun that was to be transferred to Kasane to meet us. We had to wait quite a while, first in the airport and then in an open safari vehicle in the parking lot. It was disconcerting that the vehicle wasn't from Wilderness Safaris (although after a bit I noticed that the driver's shirt did say Wilderness Safaris). The waiting itself wasn't really a problem but we weren't really sure what was going on. Eventually our luggage did arrive and we were driven to the border in the open vehicle. That part of the trip was rather unpleasant due to the speed. The border formalities on the Zimbabwa side seemed rather disorganized but the agent who met us at the border was helpful so once our documents were in order, the rest of the trip to Victoria Falls was fine.



Feedback response

The feedback regarding the meet and greet at Kasane Airport has been sent to and discussed with Wilderness Safaris in order that lessons may be learnt from it and similar occurrences avoided in the future.

I stayed at and have reviewed:

Place Overall rating
Meno A Kwena, Botswana
16-Sep-2013 review: Lovely camp, river view, and San
ExcellentExcellent
Kanana Mokoro Trail, Botswana
19-Sep-2013 review: Special personal treatment
ExcellentExcellent
Lagoon Camp, Botswana
21-Sep-2013 review: The best game viewing we had
ExcellentExcellent
Victoria Falls Safari Lodge, Zimbabwe
24-Sep-2013 review: Victoria Falls Safari Club & Lodge
ExcellentExcellent