Travel reviews

Travel reviews by Ms S from Sheffield


My Aug 2013 trip

On this trip, I visited Kenya between 21-Aug-2013 and 2-Sep-2013 and I travelled with 1 other person.

Overall my trip experience was:

GoodGood

Nairobi airport really tarnished our holiday experience - sadly.

Our transfers and drivers (apart from Driftwood to Mombasa - which may have been correct), were excellent.

Driftwood - not quite sure what was going on there regarding locals. Also need to mention that I was charged a very large sum of money for use of the safe in our room.

Asha Cottage - very good.

Suggestions to help us improve our trips or our service:

I realise that the situation in Nairobi Airport is beyond your control - but it was horrendous.

I would like to thank Richard for all the hard work that he put into our booking - much appreciated.

Feedback response

The Nairobi airport fire two weeks before these travellers arrived was a truly exceptional situation and caused a good deal of disruption to many flights through the airport. We were very sorry to hear of the impact this had on Ms S and her son, but based on the reports of staff travelling through Nairobi, and further reports from travellers, we believe things are running much more smoothly now (September 2013).

I stayed at and have reviewed:

Place Overall rating
Driftwood Beach Club, Kenya
22-Aug-2013 review: Driftwood Beach Club review
GoodGood
Satao Camp, Kenya
25-Aug-2013 review: Satao Camp review
ExcellentExcellent
Asha Cottage, Kenya
28-Aug-2013 review: Asha Cottage review
GoodGood
Shimba Lodge, Kenya
31-Aug-2013 review: Shimba Lodge review
GoodGood