Travel reviews

Travel reviews by T Family - London


August 2014

On this trip, I visited Zambia between 14-Aug-2014 and 22-Aug-2014 and I travelled with 5 other people.

Overall my trip experience was:

ExcellentExcellent

It was an amazing trip. I found Expert Africa through an article on Chimzombo in Conde Nast Traveller. Ellie was superb. Very flexible and accommodating. She had lots of suggestions; she obviously had very detailed knowledge and was able to give very good advice.

One thing that would have been better; when you arrive in Lusaka, you are tired and disorientated and you have to find your way to Proflight (next door terminal). We did find it and it was straightforward but I think advice about this would have been good so you knew exactly what to do. This was our first experience of the arrangements made by ExpertAfrica and we felt a bit lost. If it is not possible for someone to welcome you and then guide you to Proflight, then really detailed information would be good. Eg come out of international arrivals, go right through doors next to etc.etc.

Feedback response

We had arranged for a meet and greet service for these travellers through Chinzombo - the first place in their itinerary. This should have escorted them through Lusaka's customs and arrivals and help them locate Proflight. On investigation, Chinzombo failed to book the meet and greet and send their sincerest apologies for missing this and for any inconvenience caused.

I stayed at and have reviewed:

Place Overall rating
Chinzombo, Zambia
15-Aug-2014 review: Chinzombo review
ExcellentExcellent
Stanley Safari Lodge, Zambia
19-Aug-2014 review: Stunning setting
ExcellentExcellent