Travel reviews by Moorhens from Gloucestershire
Trip Review
On this trip, I visited Kenya & Rwanda between 26-Jun-2008 and 2-Jul-2008 and I travelled with 1 other person.
Good
The problem with the suite took the gloss off the trip especially as it was to celebrate my woifes birthday.
The problems encountered were outside of your control being let down by your suppliers.
Need to review Governors Camp room allocation procedures.
Comments on the guide:
Excellent. Very impressed. Theo was a joy and nothing was too much trouble.
Strongly recommend their services
Feedback response
We've apologised for the issue with the type of room at Sabyinyo Silverback, refunded our travellers accordingly, and changed our systems in Rwanda as the result of them. See the Sabyinyo Silverback review, below, for more details of this.
I stayed at and have reviewed:
| Place | Overall rating |
|---|---|
| Macushla House, Kenya 26-Jun-2008 review: Macushla House review |
Good |
| Sabyinyo Silverback Lodge, Rwanda 27-Jun-2008 review: Sabyinyo Silverback Lodge review |
Good |
| Macushla House, Kenya 1-Jul-2008 review: Macushla House review |
Good |
We have always believed that acting responsibly is the only way to approach tourism and we're one of
the few companies to hold AITO's original coveted 5-star status for responsible tourism. It's a lead
that others are now following.
