Travel reviews by Mr & Mrs H from Bedford

The best ever.

On this trip, I visited Zambia between 18-Aug-2010 and 30-Aug-2010 and I travelled with 1 other person.

This was the best trip we ever had. It was only spoiled by:

. pre-booking very significant hiccups (our trip was for its main part "organised" by Anna Devereux....) and we met people while in Zambia who had the same encounter.

. Kaingo, definitely a no-return

. BA return flight

Feedback response

We are exceedingly sorry that these travellers experienced so many problems when arranging their trip with us. The consultant who arranged their trip is no longer working for Expert Africa.

We feel that Expert Africa now has its best team ever; all of our team are efficient about their work – as well as passionate about what we do in Africa.

Complaints are thankfully rare, but when they do occur we’d always encourage our travellers to make their points clearly at the time. If it’s a complaint about our work in the UK office; then please call or email Chris McIntyre, our MD, immediately.

If it’s complaint at a camp, then make it first to the camp manager. If this doesn’t solve the problem, then we’d ask them to call or email Expert Africa in the UK – and we’ll do our best to sort out a swift resolution of the issue.

I stayed at and have reviewed:

Place	Overall rating
Tafika, Zambia 19-Aug-2010 review: Tafika review	Excellent
Chikoko Tree Camp, Zambia 22-Aug-2010 review: Chikoko Tree Camp review	Excellent
Crocodile Bushcamp, Zambia 24-Aug-2010 review: Crocodile Bushcamp review	Excellent
Kaingo Camp, Zambia 26-Aug-2010 review: Kaingo Camp review	Average
Mwamba Bushcamp, Zambia 28-Aug-2010 review: Mwamba Bushcamp review	Excellent
Pioneer Camp, Zambia 29-Aug-2010 review: Pioneer Camp review	Good