Travel reviews

Travel reviews by Ms J & Ms B from Canada


My Apr 2014 trip

On this trip, I visited Botswana & South Africa between 13-Apr-2014 and 17-May-2014 and I travelled with 1 other person.

Overall my trip experience was:

ExcellentExcellent

Overall, a fantastic trip.

Expert Africa did an excellent job in their seamless arrangements.

I stayed at and have reviewed:

Place Overall rating
Tau Pan Camp, Botswana
13-Apr-2014 review: Fabulous camp
ExcellentExcellent
Jacana Camp, Botswana
15-Apr-2014 review: Wonderful camp, beautiful setting
ExcellentExcellent
Kwara Camp, Botswana
17-Apr-2014 review: Great animal encounters at Kwara
ExcellentExcellent
Lagoon Camp, Botswana
20-Apr-2014 review: Beautiful setting
ExcellentExcellent
City Lodge OR Tambo, South Africa
23-Apr-2014 review: City Lodge OR Tambo review
GoodGood
Letaba Restcamp
24-Apr-2014 review: Letaba Restcamp review
GoodGood
Shingwedzi Restcamp
26-Apr-2014 review: Shingwedzi Restcamp review
AverageAverage
Oliphants Restcamp
29-Apr-2014 review: One of the best in Kruger
ExcellentExcellent
Satara Restcamp
1-May-2014 review: Satara Restcamp review
PoorPoor
Skukuza Restcamp
2-May-2014 review: Skukuza Restcamp review
GoodGood
Le Must River Residence, South Africa
5-May-2014 review: Fabulous place
ExcellentExcellent
Twee Rivieren Rest Camp, South Africa
6-May-2014 review: Twee Rivieren Rest Camp review
ExcellentExcellent
Mata Mata Rest Camp, South Africa
7-May-2014 review: Mata Mata Rest Camp review
GoodGood
Twee Rivieren Rest Camp, South Africa
11-May-2014 review: Twee Rivieren Rest Camp review
GoodGood
Le Must River Residence, South Africa
12-May-2014 review: Le Must River Residence review
ExcellentExcellent
Own arrangements
13-May-2014 review: Own arrangements review
GoodGood

My Feb 2013 trip

On this trip, I visited Tanzania between 11-Feb-2013 and 25-Feb-2013 and I travelled with 1 other person.

Overall my trip experience was:

ExcellentExcellent

There is no place to comment on Kevin, our guide/driver so I will do so here. Generally Kevin is a very competent and knowledgeable guide and we would recommend him to others. We were pleased to have him again as he was our guide the last time in tanzania. His attitude towards women? tourists? seems to have mellowed.

There are some comments I would like to make on the trip from Kili airport to Manyara.

First it was long and arduous and a flight might have been better. The roads were in terrible condition esp from Arusha to Manyara mainly due to a lot of construction. This delayed us quite a lot. In Arusha Kevin stopped to have his tires balanced which took almost an hour. This he should have had done when he bought the tires recently. Also we had asked that boxes be put in the jeep for us to stand on and take photos-these were not there so we had to remind Kevin which meant an additional delay as he went to HQ to pick them up. We had also asked for diet drinks to be provided which were not, so again, time was spent looking for a shop that might have some.

All this meant that we only had 2 hours in Lake Manyara-a big disappointment as we saw very little and it was a waste of our park fee money.

The other major comment here is about the head injury and the lack of first aid supplies in the jeep. (See previous comments).

I also think that when lunches are provided they should be kept cold as there is a risk of getting a gastrointestinal infection from the mayonnaise that is liberally used in the sandwiches. (from Ubuntu camp). Or perhaps mayo should not be used at all.

Feedback response

We were pleased to read that these travellers enjoyed their time with their guide! However, we were a little concerned about their comments regarding the delays. We sent the feedback off to our team in Tanzania who commented that unfortunately, the problems with the tyres on the vehicle were only discovered once Kevin had left the workshop. He didn't want to delay collecting the travellers, so continued on to the airport, and had to fix the problem after, before continuing on safari.

The construction which these travellers mention on the road from Arusha to Manyara is very recent, and unfortunately we were not aware of it. We're now advising travellers that to speed things up they might want to consider flying between Arusha and Manyara.

I stayed at and have reviewed:

Place Overall rating
Rhino Lodge, Tanzania
12-Feb-2013 review: Rhino Lodge review
GoodGood
Ubuntu Camp, Tanzania
15-Feb-2013 review: Ubuntu Camp review
ExcellentExcellent
Lake Manze Adventure Camp, Tanzania
18-Feb-2013 review: Lake Manze Adventure Camp review
GoodGood
Selous Impala Camp, Tanzania
20-Feb-2013 review: Selous Impala Camp review
ExcellentExcellent
Mwagusi Safari Camp, Tanzania
22-Feb-2013 review: Mwagusi Safari Camp review
ExcellentExcellent

General comments

On this trip, I visited Tanzania between 11-Sep-2011 and 24-Sep-2011 and I travelled with 1 other person.

Overall my trip experience was:

ExcellentExcellent

Fantastic. Well organized. There were no logistical problems.

Kevin, our guide and driver for the first 6 days was excellent in his knowledge of the country, the parks and the wild creatures and expert in bird identification. Overall, he was well organized, courteous and looked after us well. He was attentive to our requests in relation to photography opportunities and positioning of the vehicle. On occasion he seemed to get a bit "fed up" with our requests to stop and our asking for information on, for e.g., the names of birds. We also detected at times he was catering to his own interests and was bored with what we wanted to do and see. We did ask him if he was "bored" with our agenda but he denied this. On a couple of occasions he returned us to camp sooner than we needed to be.

The washrooms in the Crater itself were in a terribly filthy state. With this much traffic and money going into the area surely some more resources can be put aside for better ongoing cleaning/maintenance of the toilets.

Suggestions to help us improve our trips or our service:

None. Enjoyed working with Claire (again!). Very efficient.

I stayed at and have reviewed:

Place Overall rating
Oliver's Camp, Tanzania
11-Sep-2011 review: Oliver's Camp review
ExcellentExcellent
Kirurumu Manyara Lodge, Tanzania
14-Sep-2011 review: Kirurumu Manyara Lodge review
GoodGood
Rhino Lodge, Tanzania
15-Sep-2011 review: Rhino Lodge review
ExcellentExcellent
Dunia Camp, Tanzania
17-Sep-2011 review: Dunia Camp review
ExcellentExcellent
Olakira Mara - Ndutu Camp, Tanzania
19-Sep-2011 review: Olakira Camp review
ExcellentExcellent