Travel reviews

Travel reviews by Mr & Mrs L from Lincoln


A memorable experience

On this trip, I visited Botswana between 1-Nov-2010 and 9-Nov-2010 and I travelled with 1 other person.

Overall my trip experience was:

ExcellentExcellent

We were a little apprehensive about the trip not knowing quite what to expect but overall it was very enjoyable. My wife was wondering why we had only booked 8 nights but realised once we had been there a few days that getting up at 5.30 every day, being jolted about on the trucks for several hours and the heat meant that it was quite tiring, so 8 nights was just about right.

The wildlife experience was really fantastic and we loved every minute of the game drives dispite being bounced about. The sundowners were magical.

We met lots of friendly people from many different countries during the trip and made a number of friends.



We were surprised at the working conditions for the staff at the camps. From what we discovered the camp catering staff stayed there for 3 months at a time and then had two weeks off we think. The driver seemed to work 3 months on with one month off. Not sure about the spotter. This may be normal by Botswana standards but some of the women we spoke to had young children so being away from them for 3 months at a time seemed hard.

Suggestions to help us improve our trips or our service:

The only aspect of the trip that caused any concern, apart from the few comments on the camps, was the matter of tips. Most people we spoke to (from different tour compamies) were uncertain about what was normal or expected.

In these situations a lot depends on how much people depend on tips to make a decent wage and this was not clear. Nearly all the staff were friendly and helpful so if they needed the tips we would be happy to give them. While we would want to reward exceptional service in many counties (South Africa as we found which we went on to after Botswana) tell you in most restaurants that a 10% tip is expected at least.

A bit more definite guidance would have been appreciated. The British find tipping a difficult subject at the best of times!

The only aspect of the trip that caused any concern, apart from the few comments on the camps, was the matter of tips. Most people we spoke to (from different tour compamies) were uncertain about what was normal or expected. In these situations a lot depends on how much people depend on tips to make a decent wage and this was not clear.

Nearly all the staff were friendly and helpful so if they needed the tips we would be happy to give them. While we would want to reward exceptional service in many counties (South Africa as we found which we went on to after Botswana) tell you in most restaurants that a 10% tip is expected at least. A bit more definite guidance would have been appreciated. The British find tipping a difficult subject at the best of times!

I stayed at and have reviewed:

Place Overall rating
Lagoon Camp, Botswana
1-Nov-2010 review: Lagoon Camp review
ExcellentExcellent
Lebala Camp, Botswana
4-Nov-2010 review: Lebala Camp review
AverageAverage
Kwara Camp, Botswana
6-Nov-2010 review: Kwara Camp review
ExcellentExcellent