Travel reviews by Mrs & Dr B - Richmond

Trip to Namibia

On this trip, I visited Namibia between 30-Oct-2010 and 23-Nov-2010 and I travelled with 1 other person.

A wonderful trip - we loved Namibia.

Some anxieties about the car hire - our delayed flight to Windhoek put us under pressure and the clerk on the Budget desk when we collected the car was not particularly helpful. The second spare tyre which we had ordered was not in the car and had to be sent for, delaying us further, and at that stage we were worried about getting to our first hotel before nightfall. The various instructions you had given us about car hire were slightly confusing.

However, when we had to purchase a new tyre after a puncture, Budget were helpful on the phone, the staff when we returned the car were excellent and our credit card has now been refunded with the cost of the tyre.

Suggestions to help us improve our trips or our service:

I would very much have preferred to have had a printed feedback form which we could have filled in during our flight home.

I know that this web version is helpful to you in that it is quicker for you to process, but you would have had more immediate (and possibly therefore more accurate) feedback had you enclosed a printed form with our tickets. On the flight we would have discussed our responses together under circumstances in which there was nothing else of particular importance for us to do.

I stayed at and have reviewed:

Place	Overall rating
Erongo Wilderness Lodge, Namibia 31-Oct-2010 review: Erongo Wilderness Lodge review	Excellent
Okaukuejo Camp, Namibia 1-Nov-2010 review: Okaukuejo Camp review	Good
Rustig Toko Lodge 3-Nov-2010 review: Rustig Toko Lodge	Good
Doro Nawas, Namibia 5-Nov-2010 review: Doro Nawas review	Excellent
Sam's Giardino, Namibia 7-Nov-2010 review: Sam's Giardino review	Good
Kulala Desert Lodge, Namibia 9-Nov-2010 review: Kulala Desert Lodge review	Excellent
Bullsport Guest Farm, Namibia 11-Nov-2010 review: Bullsport Guest Farm review	Good
Elegant Guesthouse, Namibia 13-Nov-2010 review: The Elegant Guesthouse review	Good