Royal Livingstone Hotel

Reviews of Royal Livingstone Hotel

Excellent(93%) From 60 travellers
Excellent
40
Good
19
Average
1
Poor
0
Terrible
0
Below are independent comments from 60 of our travellers who have visited Royal Livingstone Hotel, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Mr P and Mr R from London
Arrived on: 24-Apr-2013 Stayed for: 3 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Excellent
Excellent
Activities:
Good
Good
Facilities:
Good
Good

Zambesi Sun, upgraded to Royal Livingstone

On arrival at the Zambesi Sun hotel we were told that because they had a conference on, we had been upgraded to the sister hotel, the 5 star Royal Livingstone.

For us the hotel was just somewhere to sleep and have breakfast before venturing out to the falls and other excursions, rather than spending a lot of time relaxing by the pool. So, while it was a lovely place, situated as it is on the banks of the river and within easy walking distance of the Victoria Falls, we ate no meals apart from breakfast and spent our days and evenings elsewhere in the main. Breakfasts were a huge buffet and of excellent quality. Such service as we had was good. Both the Zambesi Sun and Royal Livingstone share extensive grounds, or rather a mini safari park given the zebra, antelope and giraffe roaming free therein. There is direct access to the falls from the Zambesi Sun side of the grounds.

A good base for the falls, river trips (we went fishing as well as enjoying a sunset cruise) and the nearby town of Livingstone with its museums, bars and restaurants. We found an excellent indian restaurant (the Golden Leaf) and ate there twice in our 3 days.

Read more about the whole trip
Amigos de Espana
Arrived on: 13-Apr-2013 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Royal Livingstone Hotel review

I must say I enjoyed this hotel. It is on the river and a few minutes walk from Vic Falls themselves

The whole thing in sort of "an Americans idea of a British colonial hotel in the 1890s" but with modern bedrooms. There is an incredible reconstruction of a colonial bar, and someone (I assume with a sense of humour has kitted the staff out with outlandish uniform - the porters in pith helmets and Bermuda shorts, the man who greets you is in a multicoloured robe with a matching flat hat, the "butler" is in a white uniform with a red sash, and topped with a red fez

We took their steam train excursion for dinner, which is expensive, but we enjoyed, particularly as we got a ride on the footplate when the engine changed ends to return to Livingstone.

And its only a 20 minute ride to the airport

Read more about the whole trip
Mr K and Mrs B from Norwary
Arrived on: 29-Mar-2013 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Good
Good
Facilities:
Excellent
Excellent

Royal Livingstone Hotel review

Just perfect

Read more about the whole trip
Mr R & Ms M - Houston, Texas
Arrived on: 25-Oct-2012 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Royal Livingstone Hotel review

The accomodations were outstanding.

We really enjoyed the room, grounds, scenery, and activities nearby.

Read more about the whole trip
Mr J & Mrs C - London
Arrived on: 14-Sep-2012 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Poor
Poor
Food:
Poor
Poor
Facilities:
Excellent
Excellent

Royal Livingstone

The location is stunning and the rooms are very well appointed.

Unfortunately the levels of service have dropped significantly in the past two years in the restaurant and bar. The bar deck by the river is a wonderful place but service was very poor with the staff standing around chatting and taking long times to deliver drinks. The quality of the food in the restaurant was very mixed, some good and some poor. However our experience was coloured by one dinner when I received overcooked food and the very poor reaction to resolving the problem.

Read more about the whole trip

Expert Africa comments

The hotel manager has apologised for the poor service that these travellers experienced during their stay at the Royal Livingstone. He felt that the negligent service on the sundeck is unacceptable and will be looking into this straight away.

The manager also apologises for the review of the restaurant and the complaint about the overcooked meal. He addressed this with the restaurant team and though the meal was replaced for these travellers, it was not done so quickly and easily, nor was it initially removed from the bill. He is looking into these service issues and hopes to resolve them straight away.

Mr & Mrs L from Ilkley
Arrived on: 28-May-2012 Stayed for: 3 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good

Colonial Royal Livinstone

We have very mixed views about the Royal Livingstone Hotel.

It is in a beautiful setting, the falls are amazing, and on the whole our stay there was pleasant. It is however, a large and busy hotel and there is no escaping this, often visited by large tour parties. The aeriel activity (helicopters and microlights) over the falls which run from dawn until dusk makes this quite a noisy place, which came as quite a shock after the peace and quiet of the African bush. Over and above this however, our greatest objection is to the hotel's efforts to retain a colonial feel. Staff are all dressed in pastiche colonial dress which personally we feel is quite deeming. We come to Africa for Africa! Why can there not be pride in African dress?

During our stay we made gentle enquiries with staff regarding their views on the uniforms and in the most part they reported disliking them. Overall service was very good but we found the level of attentiveness on occasions oppressive.

Read more about the whole trip
Mr & Mrs K from Lyme Regis
Arrived on: 13-May-2012 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Average
Average
Service:
Average
Average
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

A refreshing change from camps

Bedroom a little disappointing but generally hotel very good. Service lacking in places.

Read more about the whole trip
Mr & Mrs. H - Cambs.
Arrived on: 17-Mar-2012 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Facilities:
Excellent
Excellent

Royal Livingstone Hotel review

Great location overlooking the river. Giraffe and zebra roam the grounds.

Beware of the monkeys - they stole my biscuit!

Read more about the whole trip
Mrs C & Dr M from Oxford
Arrived on: 15-Feb-2012 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Royal Livingstone Hotel review

Wonderful setting with the Zambezi flowing past within yards of us....very well trained and attentive staff......comfortable room.....food lavish and good....I asked for 'mealie-meal' porridge....legacy of childhood in Africa....and it was made for me as a special request.

Definitely more attractive than what we saw of the Victoria Falls Hotel.

Read more about the whole trip
Mr O and Ms L from Singapore
Arrived on: 19-Nov-2011 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Royal Livingstone Hotel review

A perfect end to a excellent trip to Namibia and Botswana.

Impressive that it is possible to maintain a ***** world class hotel in such a location

Read more about the whole trip