Taj Pamodzi Hotel

Reviews of Taj Pamodzi Hotel

Good(78%) From 77 travellers
Excellent
17
Good
41
Average
15
Poor
2
Terrible
2
Below are independent comments from 77 of our travellers who have visited Taj Pamodzi Hotel, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Mrs D - London
Arrived on: 28-Oct-2011 Stayed for: 1 nights
Overall:
Terrible
Terrible
Location:
Good
Good
Rooms:
Average
Average
Service:
Terrible
Terrible
Food:
Terrible
Terrible

Taj Pamodzi Hotel review

Oh dear, the Pamodzi hasn't improved in the last 30 years! We first went there in 1980 and have stayed there quite a few times since on various press trips and I'm afraid it got a universal thumbs down from the group. The reception from the receptionist was uber chilly and we were kept waiting for a considerable time while passports were photocopied and various forms filled in but were not invited to sit, rather were left standing.

The only half good thing was a glass of fruit juice from the porter, who did his best to be friendly. The receptionist then announced grimly that one of the twin rooms was a smoking rooms and when we remonstrated we were grudgingly given an altenative. But all was still not well and when we got there we found the alternative was a double bedded room. When we moved to another on the same floor we found it was a smoking room. The other two of the group who were in an ostensibly non smoking room, reported that it smelled very strongly of smoke. So far, not so good.

The mini bar was stocked with a coke and tin of tonic water. Nothing else!

We asked to see the Duty Manager, who proved not to be a charm school graduate. He told us that we had paid a discounted rate for our rooms, the inference being that even though we had booked executive twins, we were pretty lucky to have got anything. We encouraged him to smooth ruffled feathers and he offered us a complimentary tea or coffee, which didn't appeal as it was 8pm by now. Eventually four glasses of wine arrived but not with any grace or enthusiasm.

Having waited to be served for some time, we eventually attracted the attention of a waiter and asked if he knew the Kwacha/dollar exchange rate so we could work out the cost of a bottle of wine. Further long delay before another waiter was able to answer this.

A grim buffet dinner, dry, tasteless and the not at all the standard to be expected from an international hotel. The breakfast was OK but all too much at 5am.



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The W Group - Berkshire
Arrived on: 19-Oct-2011 Stayed for: 1 nights
Overall:
Average
Average
Location:
Good
Good
Rooms:
Good
Good
Service:
Poor
Poor
Food:
Good
Good

Taj Pamodzi Hotel review

Typical snooty unhelpful receptionist of this type of hotel, who wasn't minded to help us with our minor mix up re transport.
Nice restaurant, with good food, but v expensive.

However, looking at Lusaka this is a good place to stay in a smart hotel.

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Mrs. L from Surrey
Arrived on: 14-Sep-2011 Stayed for: 1 nights
Overall:
Average
Average
Location:
Good
Good
Rooms:
Average
Average
Service:
Average
Average
Food:
Average
Average

Taj Pamodzi Hotel review

The room allocated had obviously been used by someone on a late check out after it had been cleaned as there was a dirty glass that the porter took away, used shampoo and signs that someone had lain on the bed. Other than that it was OK.

We were not met at the airport by Voyager and had to get the hotel shuttle which fortunately was picking up someone else on a different flight. We thought we were going to have to use the hotel shuttle back to the airport in the morning but fortunately Voyager turned up.

The staff wanted to charge us for one room even though they had the vouchers for 2 rooms passed to them when we checked in. When we question this they said OK. Obviously trying it on.

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Mr & Mrs R from West Midlands
Arrived on: 6-Mar-2011 Stayed for: 1 nights
Overall:
Average
Average
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good
Food:
Average
Average

Taj Pamodzi Hotel review

Our short overnight stay prior to catching an early flight was uneventful other than a mix up over our pre-paid room.

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Mr N & Ms S from London
Arrived on: 9-Jan-2011 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good

A convenient overnighter

We stayed one night in transit on our way back to London and were satisfied with the arrangements and accommodation

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Mr B - London
Arrived on: 27-Oct-2010 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Activities:
Good
Good
Facilities:
Good
Good

Taj Pamodzi Hotel review

An overnight stop off, nothing further to add.

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Mr and Mrs B - Southampton
Arrived on: 22-Sep-2010 Stayed for: 1 nights
Overall:
Average
Average
Location:
Good
Good
Rooms:
Average
Average
Service:
Poor
Poor
Food:
Poor
Poor
Activities:
Average
Average
Facilities:
Average
Average

A dismal business hotel

Having stayed in Taj hotels in India we were extremely disappointed with this one.

The room was adequate, room service very slow and the food in the restaurant very poor.

We would suggest that you investigate Lusaka for a better hotel.

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Mr & Mrs S from Harrogate
Arrived on: 29-Aug-2010 Stayed for: 1 nights
Overall:
Average
Average
Location:
Good
Good
Rooms:
Average
Average
Service:
Average
Average
Food:
Average
Average
Activities:
Average
Average
Facilities:
Average
Average

Taj Pamodzi Hotel review

Fine for an overnight stay before flight

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Mr & Mrs S - Norfolk
Arrived on: 2-Jul-2010 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good

Taj Pamodzi - a good hotel for one night

We hadn't really been looking forward to Lusaka but actually quite enjoyed it. The Taj Pamodzi was a good base, an easy 30 minute drive from the airport with very efficient transfers by Ndola Voyagers. The room was a typical business hotel room but was quiet for an early night with an early start the next day.

We ate lunch, dinner & breakfast in the Jacarunda coffee shop & all were quite good particulary the Indian buffet. Being in Lusaka, we were able to do some last minute shopping in the Kabwata cultural village, a good way to spend a couple of hours.

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Mr & Mrs M from Hampshire
Arrived on: 13-Nov-2009 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Facilities:
Excellent
Excellent

Taj - a great end to a safari

A convenient location for the airport. A lovely hotel with well-equipped, clean and comfortable rooms.

Staff friendly and helpful at all times.

They were particularly accommodating about providing breakfast naerly an hour earlier than normal. Full feedback sent directly to Taj.

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