Taj Pamodzi Hotel

Reviews of Taj Pamodzi Hotel

Good(78%) From 75 travellers
Excellent
16
Good
40
Average
15
Poor
2
Terrible
2
Below are independent comments from 75 of our travellers who have visited Taj Pamodzi Hotel, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Four from Wokingham
Arrived on: 22-Sep-2008 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Average
Average
Facilities:
Average
Average

Taj Pamodzi Hotel review

Was here 15 years ago and the hotel has improved beyond recognition.

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Mr & Mrs Pel's fishing owl - Oxfordshire
Arrived on: 15-Sep-2008 Stayed for: 1 nights
Overall:
Poor
Poor
Location:
Good
Good
Rooms:
Poor
Poor
Service:
Poor
Poor
Food:
Average
Average
Facilities:
Good
Good

Poor value for money - certainly not 4/5 star

We only stayed 1 night here en route to our Kafue safari . It took over 2 hours to have a one course meal since the meal my wife ordered from the menu was not what was placed in front of her and we had to reorder. The staff said they did not have half the ingredients including the main one!!

Our room was very noisy throughout the night - we do not know what it was - some kind of machinery - and we found in the early hours that the toilet did not flush. All this was reported to the duty manager in the morning and he took my email address - I have still not heard from them.

On a point of safety there was a small step from the bathroom to the bedroom which we both tripped or fell over during the night - fortunately with no injury. This is an unnecessary hazard.

We were also briefed to expert a message in the hotel from Wilderness Safaris concerning our flight to Kafue. Despite asking 3 times during the evening we were there and also the following morning we heard nothing. The end result was another Wilderness shambles with us being stranded on the wrong side of Lusaka Airport as the Taj Pomodzi driver had no idea where Sefofane was and was misdirected to the wrong operator!!

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Expert Africa comments

Expert Africa has passed on all these comments to the Taj Pamozi Hotel. Although we have not had a response, we hope that this has helped the hotel to rectify any problems they had.

Wilderness Safaris did contact the Taj Pamodzi Hotel regarding the morning transfer details as arranged, but it seems that this message was not passed on. To avoid similar problems in the future, Expert Africa well be using a separate company to arrange transfers between the airport and hotels in Lusaka.

Mr & Mrs E from Glasgow
Arrived on: 12-Sep-2008 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good

Taj Pamodzi Hotel review

Clean efficient business hotel.

Arrived late and left early so not much more than a bed for the night.

As the early transfer back to airport is at 5.30am, there's no time to get breakfast so a room only rate would be better.

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Mr T - Hertfordshire
Arrived on: 11-Sep-2008 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good

Taj Pamodzi Hotel review

Lusaka has clearly develped a lot since I was last in town, when I remember it took almost two hours to get a Coke at the poolside bar of the then best hotel in town! My stay there , and transfers to and from the airport, were without problems.

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The Crocodiles from Utah, USA
Arrived on: 23-Aug-2008 Stayed for: 1 nights
Overall:
Excellent
Excellent

Taj Pamodzi Hotel review

Very nice hotel.

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The Partridge family from Kent
Arrived on: 8-Aug-2008 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Average
Average
Food:
Average
Average

One night in Lusaka

The Taj Pomodzi Hotel was the only slight let-down of the entire trip. A courtesy minibus was supposed to meet us off our flight but wasn't there. The local airline, Proflight, were very helpful in contacting the hotel for us, and after a 50 minute wait the minibus turned up. We then had to arrange with the hotel for another courtesy minibus to take us back to the airport the following morning. The hotel said that they only had one minibus and that it would be leaving the hotel at 5.30 a.m. or 8.00 a.m. If we were to take the earlier one we would get to the airport ridiculously early, but if we took the later one, then we would miss our flight. Eventually the hotel reluctantly agreed to lay on a minibus for us that would leave the hotel at 6.30 a.m., magically producing a second minibus, having of course told us that they only had one.

In addition, to be honest, the Taj Pomodzi was far too luxurious for our needs. We had spent two weeks staying in extremely comfortable but quite basic bushcamps, but we were now propelled back in to the 21st century and staying in a top class hotel. Maybe this would suit people who have been on a more luxurious safari, but for people like ourselves I think that it would have been better to recommend a less flashy hotel - and probably a lot less expensive.

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The Rollers from New York
Arrived on: 23-Jul-2008 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good
Food:
Poor
Poor

Taj Pamodzi Hotel review

Good overall hotel for overnighting in Lusaka

Shuttle service to airport not oseful for the Lusaka-london flight as the first bus at 5:30AM is too early and the next one, at 8:00AM, too late. Taxi was available for $46.00 USA; not a big deal, but an annoying expense as transfer was supposedly included
Unfortunately, many roaches seen in both the grill restaurant wherer we had dinner, as werll as the more immediate restaurant where brekfast was served

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The leopards from Cambridge
Arrived on: 18-Jul-2008 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good

Taj Padmozi - a lot better than we expected

We'd been told of poor decor and food, but actually both were fine. We'd still prefer to be going straight from camp to the plane home, but if you have to do a stopover you could do a lot worse. And we discovered the South Africans make pretty decent cider! Why don't they serve this at camps for those of us who don't like beer?

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Mr and Mrs Hadeda - London
Arrived on: 9-Jul-2008 Stayed for: 1 nights
Overall:
Average
Average
Location:
Good
Good
Rooms:
Good
Good
Service:
Poor
Poor
Food:
Good
Good
Facilities:
Average
Average

Taj Pamodzi Hotel review

The Taj Pamodzi is a good airport stop-over with comfortable rooms and a decent restaurant. However the promised "transfers" to the hotel from the airport are non-existent. To get to the hotel we had to rely on the bus from the Intercontinental Hotel (whilst avoiding what appeared the very dodgy attentions of our airline Proflight - whose staff had a "friend" who was prepared to taxi us to the hotel - at a cost of course).

The promised free transfer in the other direction (from the hotel back to the airport) consisted of a bus in the very very early hours of the morning. Instead we ended up paying for a ludicrously expensive taxi (arranged of course by the hotel - with the staff member who arranged it noticeably taking a cash payment from the taxi driver). I found this very very annoying.

For a holiday of this cost I would prefer to pay the cost of a pre-arranged private transfer - instead of feeling that we were at the mercy of rip-off merchants on the ground.

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Mr N Southampton
Arrived on: 4-Jul-2008 Stayed for: 1 nights
Overall:
Poor
Poor
Location:
Average
Average
Rooms:
Average
Average
Service:
Terrible
Terrible

Taj Pamodzi Hotel review

Our flight from Mfuwe to Lusaka was about an hour and a half late, apparently an unexceptional occurrence. There was nobody to rendevous with as there had been on our arrival at Lusaka from London and the hotel transport did not appear at the designated location at the airport for over an hour. (We found this location on our own as there were no instructions in any information you had sent us.)

After an hour, I made representations to Zambian Airways to phone the hotel, which they did, and the transport arrived about 30 minutes later. Zambian Airways invited us to stay in there office until the minibus arrived. Zambian Airways were very helpful. At the hotel the check-in process was perfunctory and no explanation or apology as offered for the failure of the transport to show up.

On checking out we were presented with a bill and when we expalined we had handed in vouchers on check-in the bill was eventually rescinded with ill grace, the check out process lasted 15 minutes. There was only one service to the airport in the morning, at 5.30 am, therfore we arrived an hour too early for our check-in at the airport. For an alledged top class hotel the staff were surly and incommunicative and a complete contrast to the staff at all Norman Carr venues.

We do not know what caused the failure to pick us up at the airport. Should there have been someone to meet us? Were the hotel responsible for this? Our information from you was inadequate. Having been through many airports in Africa, S America and Asia, it is fortunate that Lusaka airport on a quite evening was not a threatening place. However had my wife been travelling alone it might not have felt so unintimidating. I would not recommend the Taj Pamodzi to anyone.

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