Zambia: reviews from our travellers
Unedited reviews written by our most recent Zambia travellers
"My Jul 2014 trip"
We would be hard pressed to suggest improvements on an already excellent service.
We would be hard pressed to suggest improvements on an already excellent service." Read full review: 13 nights in Africa; 10 on a Zambia safari
"A wonderful trip"
Our overall trip was wonderful and we saw vast numbers of game and other wildlife. It was all a big adventure and an amazing experience. We did learn that to get the best outcome you may need to SAY what you want. However the phrase "a small portion please" never seemed to have the desired effect!
Suggestions to help us improve our trips or our service:
No, everything was very well done." Read full review: 13 nights in Africa; 12 on a Zambia safari
"Our Zambia trip"
Then there was an inaccuracy concerning our transfer from Shiwa to Tafika. We were supposed to go via Mfuwe, but we realized that there had to be a misunderstanding and we could go direct by air to Tafika. This was however, easily cleared up.
Finally, as you will know, I have to mention the delayed arrival of our travel documents. As you know they arrived only a week before departure. How that can be avoided, I don't know." Read full review: 9 nights in Africa; 8 on a Zambia safari
"My Jun 2014 trip"
The sequence of the travel has been very well planned. The information was good.
All lodges were very nice. Each had a different attraction.
The staff and the guides were very friendly and patient.
We saw a lot of animals in different interactions.
The food was great (lots of home made cakes and desserts).
Suggestions to help us improve our trips or our service:
We saw very little insects (also due to the season). Nevertheless I would recommend a white screen to attract them. So you could watch them in the evening." Read full review: 15 nights in Africa; 13 on a Zambia safari
"Our 2014 safari to Zambia"
All of the organisational aspects ran perfectly. We were particularly happy with you advice to take a direct charter from Mwaleshi to Old Mondoro as this saved us so much time – we were in a game vehicle at Old Mondoro by 9.30am. We also had the most remote room in each camp, not sure if this was a coincidence, but we were very happy about this nevertheless.
Suggestions to help us improve our trips or our service:
Keep doing what you are doing." Read full review: 13 nights in Africa; 12 on a Zambia safari
"Botswana Anniversary Trip"
Beautiful countries, friendly and welcoming people, amazing wildlife and superb service. What more could anyone want!
Thank you Megan for all your time spent advising, sharing, deliberating and finally, once all of our many questions had been addressed, organising such a smoothly run trip. Thank you also to Expert Africa for the copy of Bradt Botswana - essential reading before the journey, and to Nick and the team for rearranging our flights when our itinerary had to be changed due to illness.
We will certainly be recommending Expert Africa to all of our friends.
Suggestions to help us improve our trips or our service:
I cannot think of anything to improve your service but here's a few pieces of information that could be useful :-
At the Waterberry Lodge it's Weaver that has the bath not Swallow.
Tipping is always a difficult and personal issue but we followed and appreciated your advice . However Wilderness Safaris suggest up to three times the amount per person per day for general staff - Chitabe/Chitabe Lediba's guidelines were $10 - $15 per guest per day and Xigera recommended $10 per guest per day. This left us in a quandary! Whilst their service is indeed excellent we found their suggested amount excessive given the already high cost of the stay.
I'd asked about availability of robes in camps prior to our trip and can now happily report back that the above three Wilderness camps all supplied cosy fleece dressing gowns for those chilly winter mornings!
The price of a private vehicle with Kwando does not include a private boat whereas with Wilderness it does." Read full review: 18 nights in Africa; 14 on a Botswana safari
"My Jun 2014 trip"
Only real reservations were the following.
The lack of a direct flight made the journey far more onerous than it need have been.
The advice re the need of warm clothing missed the mark for us. The temperatures were very comfortable at all times of day (and apparently typical for the time of year). I never needed more than a shirt from 5.30am until going to bed at 10pm! What this meant was that my luggage ( we were determined to take no more than hand luggage) was quite unnecessarily bulked, and weighted up with the warm clothing recommended.
However, this was a relatively minor annoyance when set against the superb overall experience. Your recommendation absolutely reflected what we had been looking for.
An afterthought. It might be helpful for you to know that I suffered no insect bites at all (and Nigel just one)' whereas others passing through from other camps elsewhere had been badly bitten by Tsetse flys." Read full review: 7 nights in Africa; 6 on a Zambia safari
"My Jun 2014 trip"
I would recommend anyone who ever gets a chance to go on the trip because it was fantastic." Read full review: 13 nights in Africa; 9 on a Botswana safari
"Botswana Birthday Trip"
Great to see so many Betswanas working in the camps.
Food - we would have like to have had more game on the menu but perhaps this is made more difficult now by the hunting ban in Botswana.
We think that the camps/safari industry in Botswana need to invest in providing WiFi in the camps
Overall we would readily recommend this trip and Expert Africa for organising it - there was not a hitch during the whole trip. Thank you Megan
Suggestions to help us improve our trips or our service:
Keep up the good work" Read full review: 20 nights in Africa; 9 on a Botswana safari
"A memorable and well-organised trip"
On reflection we might have changed the length of stays towards the end of the trip e.g. an extra day near Victoria Falls and one day less in Hwange N.P. in Zimbabwe. We very much appreciated the advice provided during the planning of our holiday and the information and service given during this process. The brochure and the travel documents supplied were comprehensive and helpful.
We would certainly consider planning/booking another trip with Expert Africa based on our first experience of the company." Read full review: 20 nights in Africa; 14 on a Zambia safari