Serena Inn

Reviews of Serena Inn

Excellent(91%) From 56 travellers
Excellent
36
Good
17
Average
2
Poor
1
Terrible
0
Below are independent comments from 56 of our travellers who have visited Serena Inn, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Ms S from Canada
Arrived on: 4-Mar-2015 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Serena Inn review

Good location to walk around stone town

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Mr and Mrs P from Cambridge
Arrived on: 30-Jan-2015 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Facilities:
Excellent
Excellent

Luxury in Stonetown

The Serena Inn in Stonetown is a very comfortable hotel with excellent facilities and staff. We paid for a room upgrade and had a fabulous room with a huge balcony looking out to sea - fabulous sunsets!

The roof top restaurant was a good place to dine once - although we were disappointed that the lobster was not available the night we were there.

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Mrs c. from Shaftesbury
Arrived on: 25-Jan-2015 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good

Class act

First class hotel, best position in Stone Town with very comfortable rooms (although tiny bathrooms with showers only), beautiful balconies overlooking ocean. Service and food of a very high standard.

Pool area is like an oasis and perfectly positioned for sunsets.

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Mrs A. from Vienna
Arrived on: 6-Nov-2014 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Average
Average
Service:
Average
Average
Food:
Good
Good
Facilities:
Good
Good

Serena Inn review

Lovely pool, nice location. Service staff need a bit of Training but are trying hard to please.

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Mr and Mrs F from Devon
Arrived on: 27-Sep-2014 Stayed for: 0 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Average
Average
Activities:
Good
Good
Facilities:
Good
Good

Serena Inn review

We only had a day room for a few hours but a good port of call.

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Mr & Mrs T - Staffordshire
Arrived on: 18-Sep-2014 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent

One night in Stone Town

We are thankful of the advice given to us by Ellie who suggested spending our last night in Stone Town rather than doing a day trip. It was lovely to experience the daytime and night-time of the place.

As we only spent one day at the Serena there were some facilities that we didn't use.

The room was lovely with a great view out to sea and a large balcony. The safe wasn't working when we arrived and it took a chase-up phone call before it was mended and we were able to head out in to town.

Breakfast was very good with plenty of choice and good service.

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Mr and Mrs S. Wiltshire
Arrived on: 24-Sep-2013 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Serena Inn review

The Serena in Stone was a really good choice. It may be a bigger hotel but is still steeped in history with great service and restful rooms.

Also the best sunsets we saw in Tanzania. Relatively expensive to eat in the hotel but this is a great way to combine the madness of Stone Town with some peace and quiet. Loads of good quality restaurants are nearby - we had lunch in the Monsoon and would have liked to have gone back for an evening meal as it was so good.

The hotel also have a private beach which is by a free 20 min shuttle so you also get to see some of Zanzibars countryside. The only thing to we aware of is that immediately next door is a HUGE Hyatt hotel currently being built around the clock. This is making the local neighbourhood less than pretty as its currently wrapped in scaffolding and tarpaulin. We also expect this when complete to ruin the views from the Serena terrace restaurant as this will tower over the top.

If you want to go, go very quickly! Hairdryer and good quality toiletries again supplied so no need to overload packing.

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Mr and Mrs Z Cambridge
Arrived on: 29-Jul-2013 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Facilities:
Excellent
Excellent

Best hotel in Stonetown!

We had a great last two days of our holiday in this hotel. After a rural retreat it was good to be in a lively city hotel. Colonial style hotel with an amazing large pool right on the beach edge. Lovely private balconies to our rooms and excellent air conditioning (when needed). Even though the Serena is a fairly large hotel the staff made an effort to talk to us and made sure all our needs were met. It was nice to be so centrally located and we loved our guided walk around old Stonetown.

We really enjoyed our stay at the Serena.

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Mr & Mrs W from Bognor Regis
Arrived on: 23-Jul-2013 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Facilities:
Excellent
Excellent

Serena Inn review

Perfect location for walking into local town area and shops. Staff were very very good particularly in the restaurants.

Excellent place to relax before flight home.

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Traveller
Arrived on: 14-Jul-2013 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Good
Good
Rooms:
Average
Average
Service:
Good
Good
Food:
Average
Average
Activities:
Average
Average
Facilities:
Average
Average

Serena Inn review

Good hotel, but not excellent. Service good, facilities average.

Food generally good apart from one meal where I was served raw chicken.

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