Serena Inn

Reviews of Serena Inn

Excellent(91%) From 52 travellers
Excellent
33
Good
16
Average
2
Poor
1
Terrible
0
Below are independent comments from 52 of our travellers who have visited Serena Inn, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Mr T & Mr L - Netherlands
Arrived on: 20-Jul-2008 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Good
Good
Activities:
Average
Average
Facilities:
Good
Good

Best Hotel in Stonestown

Really nice hotel; lovely room with big balcony and hammock. Good air-conditioning and nice roof-top restauant.

Stonestown wasn't a great place though.

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Mr. J - Hants
Arrived on: 23-Jan-2008 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Fantastic stay in Stone Town at Serena Inn

We thoroughly enjoyed our 2 nights stay here. We finally had air-con and so slept really well!!! (We found the humidity quite hard work!) Great staff, wonderful and varied food and brilliant facilities. We thoroughly enjoyed the large cool pool. What a great way to finish up our holiday!!

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Mr & Mrs Bee-eater from Dorset
Arrived on: 13-Jan-2008 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Good
Good

Serena Inn review

We can see why this hotel is rated as one of the best in Zanzibar, we loved it and would like to have stayed longer than 2 nights. First impressions are really important and they made us feel really welcome when we arrived. The high level of service and attention to detail continued for the rest of our short stay. We loved the buzz of Stone Town and were surprised that we were not hassled by the shop keepers as much as we expected.

We had a good room with a view of the sea and pool plus a small balcony. Although not the size of accommodation that we had seen on the rest of our holiday it was perfectly okay for the amount of time we used it.

It was great to be able to combine the noise and bustle of Stone Town with the tranquility of the Serena Inn. The best of both worlds. The pool and pool area was great and the staff were very attentive. It was lovely to hear live music in the early evening. A great way to enjoy sundowners.

We made one mistake and that was eating at Africa House Hotel for one evening, just not in the same league as the Serena Inn and more expensive although the bar area was good.

We arranged for a dhow sunset sailing trip for our last evening followed by dinner in the seafood restaurant on the roof terrace of the Serena Inn. The Dhow cruise was amazing. We had a crew of 7 and just the two of us as guests. They served fresh canapés and drinks provided by the hotel whilst sailing down the coast and back for over 2 ½ hours. We booked this through the hotel and not Fisherman Tours as they advised us to use another organization which didn't sound as good.

In summary an fantastic ending to a great holiday in two exceptional countries.

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Mr & Mrs C from London
Arrived on: 6-Jan-2008 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Excellent
Excellent

Serena Inn review

Beautiful room. Loved the hammock on the verandah.
For Mark it was the airconditioning that brought a smile to his face!!
Thought the restaurant menu abit boring especially as the other restaurant was seafood only. Cafe menu excellent and so was room service.
Lovely shop.
Excellent tour of the city.
Would liked to have stayed longer (2 nights only).
Hotel building and gardens, the best of british colonialism.

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Mr S - York
Arrived on: 30-Nov-2007 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Excellent
Excellent
Facilities:
Good
Good

Serene Serena

A lovely corner room but as it was on the ground floor the foliage obscured the sea view!

The hotel informed us that the pool would be closed for a private function from 3pm on the only full day we were there! After complaining they allowed us to use the pool until sundown.

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The Purple Rollers - Brighton
Arrived on: 31-Oct-2007 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Average
Average
Service:
Good
Good
Food:
Average
Average
Facilities:
Excellent
Excellent

Serena Inn, Stone Town

Probably the best hotel in Stone Town, and well situated, but naturally it lacked the individuality of the other placed visited during the trip.

The Roof Top Dinner was a beautiful setting, as were the terrace bars and pool area.

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Mr M - Edinburgh
Arrived on: 2-Oct-2007 Stayed for: 3 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Good
Good
Facilities:
Good
Good

Top hotel so had to be good and in the humidity of Zanzibar the air conditioning had to run well. (both were)

Views from the balcony were excellent, but were were in what they said was the best aspected room, which I would agree with.

High quality catering, as would be expected from the hotel group

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Mr and Mrs Giraffe from Germany
Arrived on: 14-Sep-2007 Stayed for: 2 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Average
Average
Service:
Average
Average
Food:
Good
Good

Serena Inn review

Good

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Mr P - Horsmonden
Arrived on: 27-Aug-2007 Stayed for: 1 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Average
Average
Food:
Poor
Poor

Zanzibar

great but wholly disorganised - had lost our dinner booking, didn't seem to know about our room request etc.

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Dr. H - Dublin
Arrived on: 19-Aug-2007 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Good
Good
Facilities:
Excellent
Excellent

Luxury in Stone Town

The Serena was a real haven of luxury after Chumbe Island.

The pool area, the restaurant, the evening musical entertainment and the views all created a wonderful conclusion to our holiday.

Two nights was adequate, because Stone Town is sadly not very interesting and lacks municipal services (street cleaning). The tours of the town and the spice garden are over-rated. The sale of the spices of the farm are vastly over-priced compared with shops in Stone Town.

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