Ilala Lodge

Reviews of Ilala Lodge

Good(89%) From 89 travellers
Excellent
47
Good
35
Average
6
Poor
1
Terrible
0
Below are independent comments from 89 of our travellers who have visited Ilala Lodge, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Mr & Mrs K - Maidstone
Arrived on: 31-Oct-2011 Stayed for: 1 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Average
Average

Ilala Lodge

Service levels from staff were excellent.

The meal menus were imaginative (not too many dishes) but the actual quality was not quite as good as I had anticipated having read the menu particularly when considering the price which I felt was pretty expensive.

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Mrs B & Ms. W - Surbiton
Arrived on: 16-Oct-2011 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Ilala Lodge

Very relaxing end to our trip. Nathanda at Zambezi Safaris, the in-house tour operators, was excellent!

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Mr & Mrs S - Nevada
Arrived on: 14-Oct-2011 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Good
Good
Facilities:
Good
Good

Ilala lodge

There was miscommunication about our transfers to and from the airport that caused some stress. Otherwise, our stay was excellent.

The activity staff was very nice and helpful.

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Mr & Mrs P - Harrow
Arrived on: 8-Oct-2011 Stayed for: 3 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Facilities:
Good
Good

Ilala Lodge review

We stayed in a downstairs room, which was a tad "tired". An upstairs room with a terrace would have been preferrable. We stayed three nights-two might have been sufficient.

Close to the Victoria Falls Hotel and we would recommend having high tea and lunch there. Servise was in general good, but there was one major slip when the wine arrived after the meal.

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Mr R & Mrs M & Mr A & Ms P - West Sussex
Arrived on: 2-Oct-2011 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Excellent
Excellent
Facilities:
Good
Good

Ilala Lodge review

This is more of a hotel than a lodge. Some of the staff were "just going through the routine" in their dealings with guests, others were excellent and put themselves out to help us and sort out problems. The river cruise was good and of course its brilliant to see the Falls. The restaurant was excellent.

Our experience of the boarder crossing into Zimbabwe was not good, about 2 / 2.5 hours, two long queues and in high temperatures, at one point queuing in the full sun. In reality there is nothing that can be done about this and it is a reality that "needs to be experienced" as part of visiting Zimbabwe. It may therefore be worth giving a bit more information to prepare people for what may happen.

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Mr & Mrs H from Northwood
Arrived on: 30-Sep-2011 Stayed for: 3 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good

Lovely Ilala Lodge

Glad we chose this over Vic Falls Hotel. Much quieter and more personal. Friendly and helpful staff. Even tried Warthog Fillet which was excellent.

We were more than happy with our experience of Ilala Lodge. 'Excellent' is a difficult box to tick as there is always room for improvement.

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Family L from Sevenoaks
Arrived on: 20-Sep-2011 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Average
Average
Facilities:
Good
Good

Ilala Lodge review

Excellent central location 15mins from Falls.

Excellent service from front desk staff & activities agent, slightly let down by slowish service in restaurant.

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Mr C & Mrs M - Cheshire
Arrived on: 20-Sep-2011 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Excellent
Excellent
Facilities:
Excellent
Excellent

Great small atmospheric hotel

2 great days here. a lovely way to finish our holiday. Would recommend this to anyone.

Brilliant location for the falls and all activities can be booked at the hotel and include transfers.

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Mrs M from Luxembourg
Arrived on: 17-Sep-2011 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good

some problems at Ilala Lodge

I arrived at Ilala Lodge late in the afternoon and had a positive first impression. My room was spacious, clean with everything you might need in the bathroom. I made reservation at their well known Palm Restaurant and enjoyed an excellent dinner. But, some hours later, the problems startet with cramps etc. Fortunately, my transfer to the airport was scheduled around noon, that left me some time to recover. But it also meant, that no morning visit of the falls and no shopping was possible.

After this unpleasant experience I can recommend Ilala Lodge Hotel, but not their restaurant.

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Dr G & Dr E - Cambridgeshire
Arrived on: 16-Sep-2011 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Ilala Lodge review

Back to the land of luxury after "roughing it" in the bush. So nice to have a bath!! Couldn't beat the location.

Slightly shocked at the American food prices though...

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