Ilala Lodge

Reviews of Ilala Lodge

Good(88%) From 82 travellers
Excellent
42
Good
33
Average
6
Poor
1
Terrible
0
Below are independent comments from 82 of our travellers who have visited Ilala Lodge, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Mr C & Mrs M - Cheshire
Arrived on: 20-Sep-2011 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Excellent
Excellent
Facilities:
Excellent
Excellent

Great small atmospheric hotel

2 great days here. a lovely way to finish our holiday. Would recommend this to anyone.

Brilliant location for the falls and all activities can be booked at the hotel and include transfers.

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Mrs M from Luxembourg
Arrived on: 17-Sep-2011 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good

some problems at Ilala Lodge

I arrived at Ilala Lodge late in the afternoon and had a positive first impression. My room was spacious, clean with everything you might need in the bathroom. I made reservation at their well known Palm Restaurant and enjoyed an excellent dinner. But, some hours later, the problems startet with cramps etc. Fortunately, my transfer to the airport was scheduled around noon, that left me some time to recover. But it also meant, that no morning visit of the falls and no shopping was possible.

After this unpleasant experience I can recommend Ilala Lodge Hotel, but not their restaurant.

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Dr G & Dr E - Cambridgeshire
Arrived on: 16-Sep-2011 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Ilala Lodge review

Back to the land of luxury after "roughing it" in the bush. So nice to have a bath!! Couldn't beat the location.

Slightly shocked at the American food prices though...

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Mr W & Ms W from Worcs
Arrived on: 29-Aug-2011 Stayed for: 2 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Activities:
Good
Good
Facilities:
Good
Good

Ilala Lodge review

Perfect for a short stay at Victoria Falls. Uncomplicated with helpful and polite staff.

If a little pampering is required then visit the Victoria Falls Hotel for tea and cakes.

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The D family from London
Arrived on: 19-Aug-2011 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Ilala Lodge review

Very comfortable friendly hotel with good food. Our 2 rooms were separated by a connecting door which was perfect for a family & we had a small patio which looked out over lawns populated with warthog & baboons.

The spray from the Falls was just visible in the distance & the walk to the Falls was 10-15 minutes. There was a helpful receptionist available to book trips & my daughter did a zipwire over the Zambezi & a gorge swing which she loved.

We visited the Victoria Falls game park & used a guide recommended by our guide in Vundu called Charles. He couldn't take us himself as we booked at short notice but we went on a night drive with one of his team which was excellent. The guide was very knowledgeable.

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Mr & Mrs F from St Albans
Arrived on: 25-Jul-2011 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

A wonderful place to stay

We were delighted to be staying in Ilala Lodge rather than the Victoria Fall Hotel. We visited the latter for afternoon tea and that was enough. Ilala was more "African", smaller and more exquisite.

The room was excellent and the tea/coffee making facility was a bonus (we could even use tap water for the kettle!). We were glad to be on the ground floor which, we think, provided the best experience. The food was good, though not as good as that on the Zambezi Queen.

They were very helpful organising the helicopter ride and everything went to plan. It was lovely to sit in the outside bar and hear the roar of Victoria Falls in the distance. Equally we loved seeing its "smoke" from our bedroom window.

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The G family from London
Arrived on: 25-Jul-2011 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Facilities:
Good
Good

Ilala Lodge review

Lovely hotel with a relaxed atmosphere in a good location very close to the Falls. The staff were friendly and polite, the service excellent and the rooms were both comfortable and quiet each with an outdoor veranda. The boys loved the pool even if it was cold. It was nice to be able to have informal lunches in the bar area by the pool and everyone gave the burgers top marks.

It was great being able to hang out on the veranda and watch the Baboons, Vervet monkeys and the Warthogs on the lawn below. The Baboons were particularly entertaining. The breakfast was excellent and the evening meal good but lacking in variety. If I was there again I would try out a few other places for evening meals. We would definitely return to Ilala Lodge and highly recommend it.

The extra activities (not included in our package ) brokered through an agent with a representative based at the hotel were over priced. We did not understand that they was a deal of three activities for the price of two as this was not explained. However, we chose the sunset cruise down the Zambezi which was really enjoyable and well worth the cost. If I went again I would try other agents in the town to get a cheaper deal or I would read the pricing more carefully. Others who spotted this gave good feedback on walking with lions and riding elephant. We just chilled out and visited the Victoria Falls hotel which has an interesting colonial history and an excellent view of the Victoria Falls Bridge with the Falls behind.

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Mr. E - Berkeley
Arrived on: 1-Jul-2011 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Good
Good
Facilities:
Good
Good

Ilala Lodge review

This is a very nice lodge within a 10 minute walk of the falls. The room was very comfortable, and the front desk was helpful. Bathroom had plenty of hot water and good water pressure. They did screw up my transfer from the airport, but they gave me a credit and an apology, so they did resolve the issue. Breakfast was included in my rate and was very good. Dinner at the restaurant was good.

The location is excellent – shopping and the Victoria Falls Hotel are all within a few minutes walk. They also have a computer in the lobby for free internet access. Wireless access is available for a fee.

My room was on the ground floor and had french doors that led out into the backyard of the hotel. Of interest, there was a small sounder of warthogs munching on the grass out there every day.

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Dr's N & S from Switzerland
Arrived on: 27-Jun-2011 Stayed for: 3 nights
Overall:
Average
Average
Location:
Good
Good
Rooms:
Good
Good
Service:
Average
Average
Food:
Good
Good

close to the falls

Good place to stay for it's central position, no other noteworthy characteristics

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T Family - Auckland
Arrived on: 12-Jun-2011 Stayed for: 4 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Good
Good
Activities:
Good
Good
Facilities:
Good
Good

Ilala Lodge review

A gorgeous boutique style hotel where we were greeted by friendly knowledgable front tine staff. Our room was spacious (for 3 people), we had a stunning view of the mist from the falls and the rooms were well equipped with fridge, kettle, TV etc. The rooms were presented well every day - absolutely no complaints.

The location was great - close enough so that we could walk everywhere - great recommendation !

The breakfast (Included in our package) was plentiful with a great variety of choice. We did not have lunch but found the dinner was pricey and 'OK". We worked out it would've been better value (especially with a 6 year old) to order from the bar as the toasted sandwiches etc were better value.

We booked our safari drive and sunset cruise through the hotel and thoroughly enjoyed both activities - the staff were once again friendly and informative.

The only thing that we felt let the hotel down from being excellent to good was the lack of interaction between the higher Management and the guests. We watched each morning as the Manager walked through the dining room and said hello and stopped to talk to the same 2-3 people whilst ignoring all others. This is a petty comment - but it would've made a difference.

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