Victoria Falls Safari Lodge

Reviews of Victoria Falls Safari Lodge

Good(86%) From 14 travellers
Excellent
6
Good
7
Average
0
Poor
1
Terrible
0
Below are independent comments from 14 of our travellers who have visited Victoria Falls Safari Lodge, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Mr & Mrs C - Wokingham
Arrived on: 5-Apr-2014 Stayed for: 2 nights
Overall:
Poor
Poor
Location:
Good
Good
Rooms:
Poor
Poor
Service:
Poor
Poor
Food:
Poor
Poor

Victoria Falls Safari Lodge review

We had been recommended this by Expert Africa and by a friend who had vsiited some years ago, but it was rather disappointing.

We arrived at the hotel around 1:30pm after a long bus transfer. From that point just about everything went wrong in some way - rooms not ready, wrong room allocated, disappearing porters, lost table reservation, inedible food, incorrect bill, wrong time given for transfer to airport, etc etc. And the room was extremely tatty with damaged furnishings and decoration and poor security. A long list of items, each of which would have been tolerable, but it felt like a concerted effort to get absolutely everything wrong. Maybe we were just unlucky!

As we checked out, the deputy manager appeared and asked us if we'd enjoyed our stay - our response was cut short because we were rushing to get on the transfer bus which was nearly an hour before we were told it was due. We suggested to this unfortunate chap that he might read the customer service questionnaire in the room - and when we arrived home we received an emailed apology and a refund for all food/drink (which 3 days later has not been posted to our credit card).

The hotel is located out of town and looks over bush and a waterhole. This was interesting to watch but as we were only there for 2 nights we didn't spend an awful lot of time watching.

The hotel restaurant was simply awful - but the food and service in the Buffalo Bar (open until 6pm) was very nice and the staff were very friendly and helpful. Don't miss the vulture-feeding at 1pm. We enjoyed the visit from the 3ft long monitor lizard who climbed into our room, and the banded mongooses who seemed to live in a large drain pipe next to our room. BUT beware they do have a monkey problem (which they did forewarn us about) so make sure your room is secure against them.

We visited the Victoria Falls Park (US$30 each, by the way), and the falls themselves are truly remarkable. As it was the end of the rainy season the river was full, which added to the spectacle. For future visitors, please note that the falls send up a spray that goes way up into the air and falls on you like a rainstorm.

We booked to go on the sunset tour on the tram over the Victoria Falls railway bridge. Quite expensive (US$60 each) but very enjoyable. As I'm into trains I'd arranged in advance to go and visit the steam locomotive in the goods yard beforehand and they took us in the tram to the splendour of the Victoria Falls Hotel, ready for the sunset tour. As I didn't stay there, I can't review it, but it looked palacial.

Advice to future visitors:

If you visit the falls you are going to get soaked through despite waterproofs etc, so dress accordingly and take dry socks and maybe shoes etc in a plastic bag. There are towels at the parks cafe and some charming waitresses.

The sunset tram does take you into Zambia a bit but no stamps in your passport so the Yellow Fever vaccination issue doesnt arise.

Curio vendors, beggars, and street traders abound and can be a pest. How many times was I offered a Zim$1Bn bill for US$1? They would even accept your trainers, socks or T-shirt in payment. If you don't enjoy that kind of experience avoid the hotspots.

Everything in Vic Falls is expensive and priced in US$. This means that tips for restaurants, transfer bus drivers and just about anyone else with an outstretched palm can mount up, and your $US supply will soon be depleted. The Safari Lodge isnt any help in changing large denomination bills so I suggest taking at least US$20/day in single dollar bills.

You can buy Zimbabwe entry visas as you enter Zimbabwe. But its a mellee and despite notices warning that its an offence, tour guides are jumping the queue and hassling the officials so we waited an hour at immigration - and it probably wasn't as busy as it gets in high season. Our transfer bus driver told us that if we'd bought our visas in UK he could have got us through much quicker.


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Ms C - Sacramento
Arrived on: 9-Nov-2013 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Facilities:
Excellent
Excellent

Victoria Falls Safari Lodge review

No comments

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Mr & Mrs H - Kent
Arrived on: 28-Sep-2013 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Average
Average
Facilities:
Good
Good

Excellent facilities

Nicely located away from the main town and backing on to the national park. There was a water hole viewable from the lodge, though it has to be said that game activity was limited while we were staying.

Our room was well appointed and staff were helpful at all times. The atmosphere was quite impersonal, due to high number of guests staying. Food at the restaurant could have been better, and was expensive. We had a much better experience when we ate in the bar on the following evening.

Overall, a good place to stay in what is inevitably an extremely touristy location.

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Ms L & Mr P - Tucson
Arrived on: 24-Sep-2013 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Facilities:
Good
Good

Victoria Falls Safari Club & Lodge

This was a great place to stay in Victoria Falls. It's located on a hill within the national park and has a great view of the parkland including a large water hole. It's a short distance out of town but there are convenient regular shuttles to town and the falls.

We stayed in the Safari Club because no rooms were available at the main lodge itself. The Safari Club rooms are beautifully decorated and very luxurious. The club's exclusive breakfast / tea / cocktail area is quiet and pleasant. The club doesn't have a restaurant so we ate in the main lodge. Our trip was in honor of our thirtieth anniversary and they had a card for us at our table at dinner the first night and there was a musical group that came to our table and sang us a song.

The main lodge was quite busy when we were there so the quiet of the Safari Club was very nice. But my husband I agreed that we would have been happy to stay in the main lodge. The common areas of the main lodge were very nicely decorated. And it is closer to the water hole than the club so wildlife viewing is actually better there. We saw quite a variety of animals including elephants and buffalo. Warthogs came to eat the grass right in front of the lodge. One morning we got up quite early and went to the main lodge for birding. A fruiting tree just below the patio was quite a draw for the birds and although this was the last stop on our trip we saw quite a few new birds here. One particularly nice one was the Red-headed Weaver that landed on the patio railing. We also had a glimpse of a bushbuck.

The lodge offers a variety of activities at additional cost including a guided tour of the falls. We went to the falls on our own though and it was no problem. On the recommendation of the lodge staff we had lunch at the restaurant inside the Victoria Falls Park and it was quite nice. We didn't take advantage of any of the other activities either, although some did look interesting. It looked as if there is a hide very close to the water hole near the lodge and that would have been an interesting thing to do.

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Mr & Mrs C - Buckinghamshire
Arrived on: 14-Sep-2013 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good

Victoria Falls Safari Lodge review

The out of town location allowed us to continue to watch wildlife at the water hole from our room and the bar/terrace.

We made good use of the free shuttle bus into Victoria Falls town for our excursions to the falls, the tram across the VF bridge and afternoon tea at the VF Hotel.

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Mrs P from Agde, France
Arrived on: 5-Sep-2013 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Victoria Safari Lodge Review

A nice stay here, the falls are always fantastic!

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B-C Family - Massachusettes
Arrived on: 11-Jul-2013 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Service:
Good
Good
Food:
Good
Good
Activities:
Good
Good
Facilities:
Good
Good

Victoria Falls Safari Lodge review

Nice place with view of water hole, though water hole did not have many animals. Good food.

Booking activities was easy, free shuttle down town. Though we would have preferred a downtown location.

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Mr K and Mrs B from Norwary
Arrived on: 22-Mar-2013 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Average
Average
Facilities:
Good
Good

Victoria Falls Safari Lodge review

We would love to come back to Victoria Falls Safari Lodge

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Family A - New Zealand
Arrived on: 10-Dec-2012 Stayed for: 2 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Good
Good
Facilities:
Good
Good

Victoria Falls Safari Lodge review

Loved the view of the watering hole.

The breakfast food was exceptional

The airport transfer was welcoming and Benji went the extra mile.

The adjoining rooms was a great feature for a family.

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Mr & Mrs W from Croydon
Arrived on: 2-Oct-2012 Stayed for: 2 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Facilities:
Good
Good

Very comfortable base for exploring the falls

The lodge is excellent for accommodation, food and service. It is more like a hotel in the way it is run. Although it is a few kilometres from the falls, the shuttle bus provides a good hourly service, on one trip back to the lodge the bus was too full to pick up everyone at the last town stop.

A number of rooms, including ours, together with the main lodge (bar and restaurant) overlook the waterhole. While we were staying, there wasn't a great deal of activity at the waterhole except for vultures and cranes, but you are ever hopeful!

Both bar and restaurant served very good food, with pancakes (amongst lots of other nice things) for breakfast.

On the last night we booked for the Boma having been told it should not be missed. We found it a bit disappointing. It was about as different from a traditional boma as could be imagined. It was held at a building within the same complex as the lodge but with many visitors and tour groups from elsewhere. It was basically a huge cafeteria! We would have left immediately but decided to give it a try, although not relishing chosing our food in the semi-dark. We had the warthog, which was suprisingly good, along with the salads. After the food we were going to leave, but the entertainment came on and that was quite good (an opportunity for everyone to take part in communal drumming) bash a drum, so salvaging the evening. The idea of an African experience might have been good but it was on far too big a scale and expensive (US$40 each without drinks). Not recommended - eat in the lodge restaurant.

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