Africa: Reviews from our travellers

"We have visited South Africa before but this was first visit to Namibia. We loved it.

At one of the resorts Wilderness Safaris left a questionnaire asking us to comment on our visit, and I think 'life changing' was one of the available options. We avoided this classification as we thought it was completely over the top. But now we're home with time to think about it, we're not so sure...." Read full review: 13 nights in Africa; 11 on a Namibia trip

"I was here 12 months ago, and despite that the whole trip never once became boring even though I had visited some of the places recently. If anything, the standards of service and of cooking have improved.

Every time I visit Namibia something or someone unexpected turns up such as the sign by the side of the dirt road in the 'middle of nowhere' that said 'Take a break - Teas available round the corner'. Thus it was that we met Philip who had converted an old farmhouse into a B&B and whose place was the only building around for many a mile.

Suggestions to help us improve our trips or our service:

Just one: please get some of the lodges to buy an astronomical telescope - they only cost about £200 for a decent one and it would allow guests to benefit from another of Namibia's assets - its night sky.

Gwynneth was absolutely wonderful in arranging this holiday. Many thanks." Read full review: 13 nights in Africa; 10 on a Namibia trip

"Fantastic :-)" Read full review: 19 nights in Africa; 13 on a Namibia trip

"Overall, we enjoyed it. However, the main reason for our visit - earlier in the year than we would otherwise have chosen - was our long-standing desire to view the vivid 'carpets' of spring flowers for which Namaqualand is so famous. This year there were none - according to local experts, the worst year for a decade. So this was a disappointment and meant that we drove a huge distance - to Springbok and back - for very little purpose. Of course, no-one can be blamed for that.

Our second disappointment was Constantia Uitsig and I have tried to explain why in my comments above. I'd be interested to know what your other clients think about this place." Read full review: 21 nights in Africa; 13 on a South Africa trip

"Our trip to Zambia was very well organised and all ran very smoothly. All lodges were different but great in their individual way. It was a fantastic introduction to Zambia. The recommendations of where to stay in Zambia suited us very well and the information available about each lodge was very accurate.

We were impressed with the fluidity of all transfers and how helpful everyone we dealt with was." Read full review: 9 nights in Africa; 8 on a Zambia safari

"A well arranged holiday. Good value, helpful staff at Expert Africa." Read full review: 18 nights in Africa; 1 on a Zambia safari

"We had a wonderful trip. Expert Africa were extremely good and everything was organised to a high standard. We experienced no problems at all.

Our Safari in the Selous game reserve was truely amazing with so many great memories. I can not recommend it enough.
Zanzibar was interesting and an eye opener to how a lot of people live.

Thank you Expert Africa.

Suggestions to help us improve our trips or our service:

I also had contact with Liz Wollen [Ed: one of the Expert Africa team] who was also very helpful. Nothing was too much trouble even when I changed my requirements in my initial enquiry. Everything was organised and detailed perfectly.

Thank you Expert Africa. I would have no doubts in recommending anyone to you." Read full review: 11 nights in Africa; 6 on a Zanzibar holiday

"This was our first trip to southern Africa. All of us felt that the holiday was amazing.

We saw so many animals, many more that I had hoped - and not just in the national parks." Read full review: 21 nights in Africa; 14 on a Namibia trip

"We had a very good time on safari and it lived up to all we were expecting" Read full review: 10 nights in Africa; 9 on a Zambia safari

"We stayed in some great places and saw more wildlife than ever before (as much leopards as on our five previous trips to Africa combined).

We met a lot of nice people, some of who we will try to stay in contact with. We will definitely return to Zambia someday. A very diverse trip!

Suggestions to help us improve our trips or our service:

Perhaps you should market yourself more in the rest of Europe (outside the UK). During our trip we only met British people who booked with Expert Africa. People from other countries (e.g. the Netherlands) would not immediately think of Expert Africa when looking for a travel agent, while you're definitely the best we've had so far (after many Dutch disappointments)." Read full review: 15 nights in Africa; 14 on a Zambia safari