Gorilla Mountain View Lodge

Reviews of Gorilla Mountain View Lodge

Good(88%) From 73 travellers
Excellent
35
Good
32
Average
6
Poor
0
Terrible
0
Below are independent comments from 73 of our travellers who have visited Gorilla Mountain View Lodge, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Miss N. from Epsom
Arrived on: 11-Feb-2017 Stayed for: 4 nights
Overall:
Average
Average
Location:
Excellent
Excellent
Rooms:
Poor
Poor
Service:
Average
Average
Food:
Good
Good
Facilities:
Average
Average

Gorilla Mountain View Lodge review

This was a fantastic location to start 3 days of trekking in the Volcanoes National Park.

However the lodge is large and is somewhat outdated. For our use it was fine, but the service was average and the rooms were not particularly comfortable or clean. We had to ask repeatedly for new towels, for example as we were frequently left without them. The bedsheets and rugs in the rooms were marked through over use and whilst they were 'clean' really needed to be replaced.

Given the newer luxury lodges that are being constructed in the area, we would not suggest that this is more than a 3* property by European standards. The food was fairly good, however with a good choice and freshly cooked each day.

Read more about the whole safari
Dr W & Dr D from Leeds
Arrived on: 9-Jan-2017 Stayed for: 4 nights
Overall:
Average
Average
Location:
Excellent
Excellent
Rooms:
Average
Average
Service:
Good
Good
Food:
Good
Good
Facilities:
Average
Average

Gorilla Mountain View Lodge review

The position of the lodge and setting was good. The chalet however was not well designed and appointed. The room was large and with a concrete floor was cold even though a fire was lit in the fireplace in the evenings. The bathroom was also large. The shower was in one of the corners but didn't have a cubicle or shower curtain around it and when turned on the water sprayed onto the bathroom floor which strangely was a wooden floor. So there was a part of the floor which was repaired presumably where the floorboards had rotted from the shower water.

Good points about the room were the fireplace and evening fires and a hot water bottle in the bed in the evening.

The main lodge was adequate but not particularly comfortable. The food was good with lots of choice including freshly cooked stir fries in the evening and eggs and omelettes at breakfast. The service throughout the lodge was good.

Read more about the whole safari
Ms J. from Woking
Arrived on: 3-Dec-2016 Stayed for: 3 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Average
Average
Service:
Good
Good
Food:
Good
Good

Great time at Gorilla Mountain View Lodge

The Gorilla Mountain Lodge is in a great location with amazing views of the mountains where the monkeys and gorillas live. The lodge is quite quirky, with rooms spread out over the site. The food was great; three courses at lunch and dinner with plenty of options. The evenings were quite chilly so we had a real fire in our rooms, which were very welcome. Also, hot water bottles in our beds; very nice!!

We had a great time here, the only negative points we would say is on the point of tipping. We decided to leave a tip at the end of our stay, to be shared amongst all the staff. Whenever any of the staff did anything for us they would linger, obviously waiting for a tip. We actually found this quite embarrassing and it made us feel uncomfortable. I would suggest that the hotel is made aware of this, as I am sure other people felt the same.

Whilst in Rwanda, we organised a private driver-guide and 4WD for these travellers. They commented:

Theo picked us up from the airport and was very professional at all times. He was a very careful and safe driver and made us feel very confident, even when we were in busy traffic. He was very knowledgeable and told us a lot about Rwanda and the genocide that happened. He recommended a visit to the local market which we found very interested. We didn't really do a lot with him as we were only in Rwanda 4 days; one day travelling to the gorillas and three days seeing the monkeys and gorillas.

On our return to the airport my daughter left her passport in the hotel. Fortunately Theo hadn't left the airport and was waiting to make sure we got on the plane OK. He quickly took my husband back to the hotel to pick up the passport; I don't know what we would have done if he had gone.


Read more about the whole safari
Mr. A - Washington
Arrived on: 15-Oct-2016 Stayed for: 5 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Average
Average
Service:
Good
Good
Food:
Average
Average
Activities:
Excellent
Excellent
Facilities:
Average
Average

Gorilla Mountain View Lodge review

A large lodge, exceptionally well located in the shadow of Volcanoes National Park. Absolutely magnificent views of the chain of volcanoes in the Park. Dated, somewhat dilapidated common areas and rooms. Somewhat uncomfortable rooms (especially in the cold of morning and late of day) useful almost solely for sleeping. Cafeteria style dining in order to accommodate the very large number of guests. Average food. Attentive dining service by a large, well-meaning staff. Good service otherwise, especially the complementary boot-cleaning available to those returning from a muddy hike.

Words cannot adequately describe primate tracking in the Park, whether gorillas or golden monkeys. It is simply an experience of a lifetime.

The lodge is excellently located amid the various jumping-off points for tracking. Two days of gorilla tracking provide the opportunity for many points of comparison in tracking experiences and is recommended. For those with time and/or who are seeking additional pre-tracking acclimatization to altitude, the nature walk is recommended for its beauty and its solitude (we were the only visitors on our particular walk).

Read more about the whole safari
Dr N. from Corby
Arrived on: 1-Oct-2016 Stayed for: 3 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Average
Average
Service:
Average
Average
Food:
Average
Average
Activities:
Average
Average
Facilities:
Average
Average

Simple but clean accommodation

Staff very pleasant and helpful

Read more about the whole safari
Ms F - Hertfordshire
Arrived on: 28-Sep-2016 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Good
Good

Gorilla Mountain View Lodge Review

Very attentive and friendly staff.

Food was very good.

Items in the shop were extremely over priced e.g postcard was $3 and identical thing was $1 at tourist shop down the road.

Read more about the whole safari
Mr & Mrs T. from near Biggleswade
Arrived on: 4-Sep-2016 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Average
Average
Service:
Good
Good
Food:
Average
Average
Activities:
Excellent
Excellent
Facilities:
Average
Average

Gorilla Mountain View Lodge review

This lodge is ideally placed for the Gorilla trekking in the volcanoes national park. The room was nice, with an open fire which was lit and stoked up periodically.

The bathroom however was very basic. Some sort of enclosure around the shower would be good, and maybe a handle or something to hold onto as it was a large area and fairly slippery.

The food was a buffet with a reasonable amount of choice. The staff were very friendly and helpful - and keen that you enjoyed your stay.

The gorilla trekking that we did from here was well worth it. We had requested a 'short' walk which was 2 hours, much of it uphill and a very steep downward trek. However the rangers and porters were great at ensuring that everyone kept up, and it was well worth it once we arrived at Family Kwitondo!!

On our way back to Kigali our guide took us to two beautiful lakes - which was a trip well worth doing.

Read more about the whole safari
Charlotte and Dale Sheffield
Arrived on: 23-Aug-2016 Stayed for: 4 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Good
Good
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Gorilla Mountain View Lodge review

Gorilla mountain view lodge turned out to be a very pleasant surprise. Did'nt have very high expectations after reading other reviews, but we found the accommodation fantastic. Very clean spacious cottages with everything you could need for your stay, hot water bottles in bed every night and a fier lit for you (although in my opinion it wasn't that cold, still a nice touch). Very good food, although a bit repetitive after a while. Excellent location for the gorillas around 15 minute drive to the briefing point. Staff very very good, literally falling over them selves to help and serve you, maybe a bit too much at times!

Only slight downside was that prices of drinks seemed to change depending on you waiter, a glass of red wine one night was $3 and the next night we were charged $7, didn't impact on our stay too much but maybe a drinks menu or price list could be implemented. Water, tea and coffee was included.

Other wise perfect base for gorilla trekking and a very confortable stay.

Read more about the whole safari
Mr & Mrs C. from Chicago
Arrived on: 14-Aug-2016 Stayed for: 4 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Excellent
Excellent
Facilities:
Good
Good

Rustic and charming.

This place is conveniently situated close to the national park headquarters and to the activities in the area, so you don't have to drive nearly as far as you would if you were staying in a number of other locations. It's a very charming place with huge rooms and a nice main lodge.

It gets cold at night, and each room has a fireplace that the staff comes and lights for you, and they give you a surprisingly effective hot water bottle under the covers at night. Everyone who works there is very enthusiastic about serving the guests.

The shower left something to be desired, as the water pressure was very weak, but at least the water that did come out was hot.

Read more about the whole safari
Carter Caravan from USA
Arrived on: 11-Aug-2016 Stayed for: 3 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Poor
Poor
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Good
Good
Facilities:
Poor
Poor

Gorilla Moutain View Lodge

The views are amazing and the rooms are individual bungalows which have a nice fireplace and they will make a fire in it any time of the day. There is entertainment with local dancers&music outside at 5pm. The meals are buffet and plenty of choices to find something you will like. The staff is amazingly friendly and helpful. There are two fireplaces in the lodge and internet is only in the lodge, so the area is usually crowded late afternoon and early evening. The furniture is in need of replacement and is not cohesive, it looks like it came from various garge sales. A small gift shop is available. There are no safes in the room so you need to use there safe. This would be a recommendation for them to change in the future and put in-room safes in each building. Their bathrooms also need remodeling. If they would remodel they could command a much higher price. There are now new hotels going up in the same area and we would check into these in the future. They appear to be boutique in nature from what we could see.

Read more about the whole safari
X  Close