Reviews of Mountain Gorilla View

"The lodge is well located on the edge of the national park, down a dirt track away from the town, with beautiful views over the volcanoes. The staff are friendly and welcoming and try to do their best. However the lodge feels very dated, the rooms are basic and the food is average. Still worth staying there as there are few other options nearby, but the place could do with full rennovation." See all these reviews: 6n in Kenya; 4n in Rwanda

"The staff at this property could not have been nicer or more helpful.

This is a very basic place, however. Dark and unattractive, the rooms are individual cabins heated by a space heater and wood fireplace. The food isn’t great and there’s no wifi in the rooms.

The bathrooms are large with great showers, and the hotel will rent jackets, gloves, gaiters for the gorilla hike.

This is a very basic, rustic accommodation with a very friendly, helpful and accommodating staff." See all these reviews: 10n in Kenya; 3n in Rwanda

"My room was very nice and an excellent view.

The staff were very accommodating and friendly. They provided me with vegetarian options.

My driver Kennith was excellent, very friendly and knowledgeable." See all these reviews: 5n in Tanzania; 5n in Rwanda

"The food could be improved, Breakfast was fine and ala carte was ok but the dinner buffet was not so good.

Lock boxes in the room would be welcome. We had to carry our valuables with us on the treks. Leaving wallets, passports, and simple jewelry at the front desk is a hassle." See all these reviews: 7n in Rwanda

"The Mountain Gorilla View Lodge was amazing! Such a beautiful location. Very nice accommodations. The rooms are basically individual villas with a large sitting area and fireplace, king bed and very large bathroom with a shower. Each night, a staff member comes to your room to make a fire for you. Such a nice touch!

The staff was excellent and made every effort to make our stay enjoyable. The buffet-style meals were delicious with an excellent variety of choices and great desserts. The views of the mountains are lovely and it's very close to the Ellen DeGeneres Campus of the Dian Fossey Gorilla Fund, which you really should visit if you have time.

We really enjoyed the leg massages after the Golden Monkey and Mountain Gorilla treks! A local drum troupe provided entertainment. The gift shop has a good selection of local art. The gift shop also rents gloves and gaiters so you don't have to bring your own if you need them for the treks.

Highly recommend and would absolutely love to stay here again." See all these reviews: 12n in Kenya; 4n in Rwanda

"Three of our group stayed her - having dinner at Sabyinyo Silverback.

The staff were very friendly and helpful. Breakfast and lunch buffets were good. There was a long walk from the main lodge to the rooms." See all these reviews: 21n in Rwanda

"The room was lovely, with a fire every day and hot water bottle heaters each evening. The staff took great care in cleaning shoes and socks at the end of the treks. There was a minor problem with the water from one of the sinks, but it didn't interfere with our enjoyment of the place - and the shower was great. Food - excellent and plentiful!" See all these reviews: 7n in Tanzania; 5n in Rwanda

"The staff was exceptional.

The rooms are rather run down. It was very cold and the rooms did not have heat. The showers are dated and toiletries limited. I am vegetarian and was told by Jessica this would be accommodated. The buffet had limited options which where the same throughout my stay. If the weather was warmer I do believe the experience my have been different." See all these reviews: 6n in Rwanda

"Out of all the hotels Expert Africa booked for us, we feel like this one fell short of meeting up with our standards. Although staff were very friendly and willing to help, we couldn't look past the poor WiFi (only available in lounge), occasional but all too common power-cuts and an oversized bathroom which had an open shower (it was very difficult to warm up in the cooler altitudes of the Volcanos National Park).

The furnishings were outdated and the windows did not shut entirely making the room very cold at night and easy for nature to creep its way inside...

Staff do assist with this issue by including wood for a fireplace and turn down service which includes a hot water bottle between the sheets. The room was also equipped with an electric heater which we also used.

We would like to commend this hotel on their daily 5pm tribal show performed by the students of a nearby school and also their fantastic food (especially the soup).

We were also pleased that the hotel was well-stocked with equipment for our Golden Monkey and Gorilla treks. They also very promptly assisted with washing all of our gear from any mud as we entered the hotel gate after a trek." See all these reviews: 8n in Kenya; 4n in Rwanda

"Security seemed lacking. There was nothing to stop locals from entering the grounds. We were in the last chalet before the village path to the back of the site and were asked for money by individuals passing by.

The chalet was large and had probably been very pleasant at some point but was tired and run down. Having the fire lit in the afternoon became a highlight although in reality, although cheerful, it gave off little heat and the electric heater was also ineffective.

The staff were a mixed bunch who seemed to lack training. One or two were very helpful whilst the remainder seemed only interested in trying to make money or play on their mobile phones.

The food was unappetising. Every meal was a lukewarm buffet. One night the buffet was supplemented by a barbecue. The barbecue was set up in the dining room and the smoke was so intense it was impossible to see the end of the room." See all these reviews: 12n in Rwanda