Gorilla Mountain View Lodge

Reviews of Gorilla Mountain View Lodge

Good(89%) From 55 travellers
Excellent
29
Good
22
Average
4
Poor
0
Terrible
0
Below are independent comments from 55 of our travellers who have visited Gorilla Mountain View Lodge, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Mr J. from Basingstoke
Arrived on: 9-Jul-2016 Stayed for: 4 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Excellent
Excellent
Facilities:
Average
Average

Gorilla Mountain View Lodge review

Good, medium standard of accommodation.

The staff absolutely could not be more friendly or keen to help. No issues really with how infrastructure worked (power and water), food quite acceptable (way better than I've had in a lodge targeting roughly the same market in India). Certainly no problems or issues seen with cleanliness or hygiene etc

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Mr and Mrs W Kent
Arrived on: 4-Jul-2016 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Excellent
Excellent
Facilities:
Good
Good

Lodge with log fires, close to the Nat Park

Spent 3 nights here. Huge cottage room with open wood fire, and we had a short walk through lawned gardens to main building and restaurant. Food was quite good but varied very little from day to day so became rather repetitive.

They were quite flexible with rooming arrangements to cater for the variability in trek lengths (we still had our room available on the last day when we returned from trekking at 1pm, and didn't actually check out until 2:30pm). Nice lounge area in main building, with open fires and local musicians in the evenings.

After trekking your shoes/boots are taken from you and returned to you clean and dry by the same evening - a very nice touch.

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Rob from Watford
Arrived on: 9-Jun-2016 Stayed for: 4 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent

My sort of place !

Difficult to know where to start ! I enjoyed my time here from the very first greeting on arrival.

My cabin / lodge had an outstanding view of one of the volcanoes. Beautiful gardens which I used in my "downtime" to photograph the exquisite birdlife.

Breakfast, lunch and dinner was presented on a buffet style basis and the quality and quantity of the food was excellent. There was always a member of the staff available to help. Really attentive people.

Great location to get to the golden monkeys / mountain gorillas etc.

Small details like taking your muddy boots / gaiters from you at the entrance after returning from the mountains and returning them thoroughly cleaned in the evening ready for the next day and wrapping some wooden carvings I had purchased locally without being asked was just the cream on the top.

I stayed her longer than most people usually do as I had arranged additional gorilla tracks. Even so I was sorry to leave. I have really good memories of all the staff.

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The Denan Group
Arrived on: 16-Feb-2016 Stayed for: 4 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Facilities:
Excellent
Excellent

Perfect!

The Lodge worked perfectly for what we were looking for. Greeting by Ann at the entrance was very nice. Our rooms were spacious with very large bathrooms. They would come in around 7:30 pm and build a fire for us. When we'd get back from dinner there was a hot water bottle already warming up our beds. A treat for sure!!

Food was delicious. All different types of foods available. Lots of fresh vegetables and delicious fresh fruit. We liked the idea of a buffet as it moved us through quickly. There was always plenty of staff in the dining room to accommodate us. Upon arrival from trekking they would take our shoes and have them cleaned by early evening. When one of our group requested they be returned earlier, he was accommodated.

I would highly recommend this lodge.

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M & L from Vancouver, BC
Arrived on: 3-Feb-2016 Stayed for: 4 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Facilities:
Good
Good

Great location for gorilla trekking

Good location quite close to Park headquarters, important for the early morning gorilla trekking. Cabins very spacious and comfortable. A fire was lit each night and hot water bottles placed in the bed - a nice touch. Buffet meals were good - with cooked-to-order options at breakfast & dinner.

Cabins 1-4 seem to have the best views. Friendly staff. Very honest - my husband dropped his wallet on the way back to our cabin. The staff member who found it didn't speak English so he brought another person with him to explain how he found it.

We especially liked having our boots cleaned after each trek!

If you have room in your luggage, please bring things for the local schools. We supported the pre-school at the Faith Foundation and also the School for Deaf Children. Both provide good care for disadvantaged children.

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Mrs & Mr D - Sydney
Arrived on: 25-Jan-2016 Stayed for: 2 nights
Overall:
Average
Average
Location:
Good
Good
Rooms:
Poor
Poor
Service:
Average
Average
Food:
Poor
Poor

Gorilla Mountain View Lodge review

It is well located and that is it. Rooms were enormous, unnecessarily and freezing.

Food was strange and not really a large range.

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Mr & Mrs F from Ealing
Arrived on: 11-Jan-2016 Stayed for: 4 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Excellent base for visiting the gorillas

Trekking to see the mountain gorillas is what every visitor to Rwanda wants to do and as the name suggests this is an ideal base for doing this from.

Individual thatched houses set in attractive gardens with the Virunga volcanoes visible in the background. This is a very well staffed hotel - we had a wood fire lit for us in the fireplace of our room every evening (it is quite high altitude so cool in the evening). On returning from our trek it was "compulsory" to hand over our muddy walking boots on arrival at the hotel and use the slippers they lent us to get back to our room, and we had our boots returned next morning polished like new.

A local group of dancers performed for the guests on the lawn every evening.

The restaurant was a buffet and the food therefore rated good rather than excellent - but definitely good!

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B & F - Hexham
Arrived on: 5-Jan-2016 Stayed for: 4 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Excellent
Excellent

Good lodge, convenient for the park.

The staff were all vey friendly and tried very hard - there were occasionally "lapses" but we felt that was more as a result of inexperience than carelessness.

Our only 2 criticisms were the poor lighting in the room and also the lack of safe - having to leave electronic gear in envelopes at the office was a bit of a pain! The boot cleaning service was absolutely amazing (still don't know how they could do such a good job in such a short space of time).

It's position only 15 minutes from the park HQ was great.

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Mrs J. from Middlesbrough
Arrived on: 31-Dec-2015 Stayed for: 4 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Facilities:
Good
Good

Unbelievably good!

The lodges were very comfortable. Clean and well equipped for their purpose. We particularly enjoyed the log fires and even the provision of a hot water bottle (which was standard for everyone). The bathroom was a little more rustic but was clean and did the job. The views from our lodge were stunning and we were entertained each night by local dancers and drummers.

The main building had good facilities for eating, drinking and relaxation and considering where we were, even had wifi access. The standard of food was very good and the staff were extremely friendly and helpful.

Unfortunately, they were unable to convert 20 dollar bills down to lower value ones for tipping.

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Thor and Deb from Vancouver
Arrived on: 8-Sep-2015 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Excellent
Excellent

Did what it was supposed to do.

Very pleasant and comfortable--though the rooms have the goofiest shower stalls you will ever see (but they work). Water pressure, wi-fi, and those mod-cons can be a bit dodgy, but the staff does its best and you are in the heart of Africa. Get over it!

The food was excellent and huge variety. Staff was unfailingly friendly and helpful.

Fun to talk to fellow gorilla trekkers and to compare notes in the lounge.

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