Gorilla Mountain View Lodge

Reviews of Gorilla Mountain View Lodge

Good(88%) From 75 travellers
Excellent
35
Good
34
Average
6
Poor
0
Terrible
0
Below are independent comments from 75 of our travellers who have visited Gorilla Mountain View Lodge, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Mr & Mrs C. from Chicago
Arrived on: 14-Aug-2016 Stayed for: 4 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Excellent
Excellent
Facilities:
Good
Good

Rustic and charming.

This place is conveniently situated close to the national park headquarters and to the activities in the area, so you don't have to drive nearly as far as you would if you were staying in a number of other locations. It's a very charming place with huge rooms and a nice main lodge.

It gets cold at night, and each room has a fireplace that the staff comes and lights for you, and they give you a surprisingly effective hot water bottle under the covers at night. Everyone who works there is very enthusiastic about serving the guests.

The shower left something to be desired, as the water pressure was very weak, but at least the water that did come out was hot.

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Carter Caravan from USA
Arrived on: 11-Aug-2016 Stayed for: 3 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Poor
Poor
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Good
Good
Facilities:
Poor
Poor

Gorilla Moutain View Lodge

The views are amazing and the rooms are individual bungalows which have a nice fireplace and they will make a fire in it any time of the day. There is entertainment with local dancers&music outside at 5pm. The meals are buffet and plenty of choices to find something you will like. The staff is amazingly friendly and helpful. There are two fireplaces in the lodge and internet is only in the lodge, so the area is usually crowded late afternoon and early evening. The furniture is in need of replacement and is not cohesive, it looks like it came from various garge sales. A small gift shop is available. There are no safes in the room so you need to use there safe. This would be a recommendation for them to change in the future and put in-room safes in each building. Their bathrooms also need remodeling. If they would remodel they could command a much higher price. There are now new hotels going up in the same area and we would check into these in the future. They appear to be boutique in nature from what we could see.

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Mr C. from Boston
Arrived on: 4-Aug-2016 Stayed for: 3 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Average
Average
Service:
Good
Good
Food:
Good
Good
Activities:
Average
Average
Facilities:
Average
Average

Gorilla Mountain View Lodge review

It was also better than I expected. Nothing fancy, but everything you need.

Common area was the only wifi service, and limited somewhat. But it was fun to congregate there, enjoy the fire, and enjoy the company of others. The rooms and open showers were kind of different, but fun.

Good buffet food, the lodge does a nice job. It's all about the gorillas!

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Maggie
Arrived on: 3-Aug-2016 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Good
Good

Gorilla Mountain View Lodge review

a rustic hotel but overall a good experience. showers were a bit dodgy but good quality food and service.

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Mr BG from Newport Coast
Arrived on: 29-Jul-2016 Stayed for: 3 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Poor
Poor
Food:
Good
Good
Activities:
Excellent
Excellent
Facilities:
Good
Good

Gorilla Mtn View Lodge

As Ellie mentioned, Rwanda overall is lagging in serving tourists, this lodge is a good choice for facilities, food and location but they are inefficient in some of the basics of service.

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Mr D. from Oxted
Arrived on: 28-Jul-2016 Stayed for: 3 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Good
Good
Facilities:
Good
Good

Gorilla Mountain View Lodge

Excellent location giving relatively short drive to the gorilla trekking rendevous point.

The ambiance in the hotel is very good and the service is excellent. Food is pretty good with a wide choice and wi-fi in the central location is good. The rooms are very good and well serviced though some have a moderate walk from the centre.

The shower is just ok - hot water but no real power but other than that the room is good and the staff prepare a wood fire each evening,

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Mrs W - Ontario
Arrived on: 28-Jul-2016 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Good
Good
Facilities:
Excellent
Excellent

Gorilla Mountain View Lodge review

We were impressed with Gorilla Mountain Lodge. The staff was so friendly and accommodating.

I can not fault them.

While in Rwanda this traveller did a gorilla trek, here's what she said about it:
What an amazing experience! The trek up the mountain is not the easiest but well worth it.

A tip to those who are going to do this trek - hire a porter. The lads were well worth the money.

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Ms M - Ontario
Arrived on: 27-Jul-2016 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Good
Good
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Average
Average
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Gorilla Mountain View Lodge

Service was great.

Staff put hot water bottles in our beds and started a new fire in our fireplace every night.

Whilst at Gorilla Mountain View Lodge this traveller joined two gorilla treks. Here's what she said about it:
The guides and trackers were very informative and helpful. They really knew how to protect the gorillas from too much stimulation, while giving us maximum access. An amazing experience!

My only confusion was around tipping. We were informed in advance of what an appropriate tip would be for trackers, guides etc. But when we got up on the mountain, there were more trackers than we anticipated. it was hard to figure out who everyone was and what their role was. This led to some awkwardness around tipping. I would have preferred to have Expert Africa handle the tipping on our behalf.

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Mrs P - Hertfordshire
Arrived on: 19-Jul-2016 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Gorilla Mountain View Lodge review

This location of this lodge is fantastic. The rooms are huge, very comfortable and have everything one would need. Love the fireplace and the warming fire and hot water bottle in the evening. Toiletries are provided in the bathroom. If you want anything, the staff are always willing to help if requested.
The surroundings are brilliant. You can hear wonderful sound of birds in the morning and evening. It is so peaceful.
The food is good and served as a buffet. The buffets have a huge variety so there is always something that you will like.
The warmth and hospitality of the staff is commendable. The staff will always go out of their way to help you and cater to your needs.
It is amazing how quickly your shoes are cleaned and returned to your room after the gorilla trek. They looked new! Just like when I bought them.
The traditional dancers in the evening are also brilliant! Loved them! I looked forward to their performance every evening. They make you so happy with their dancing and their big smiles!
Well done! Keep up the good work!

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Mr J. from Basingstoke
Arrived on: 9-Jul-2016 Stayed for: 4 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Excellent
Excellent
Facilities:
Average
Average

Gorilla Mountain View Lodge review

Good, medium standard of accommodation.

The staff absolutely could not be more friendly or keen to help. No issues really with how infrastructure worked (power and water), food quite acceptable (way better than I've had in a lodge targeting roughly the same market in India). Certainly no problems or issues seen with cleanliness or hygiene etc

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