Reviews of Nesbitt Castle
They do not necessarily represent the views of Expert Africa.
Nesbitt Castle and Bulawayo sightseeing
This was the one disappointing aspect of our trip. As you will know, its interior is rather dark and forbidding. And our suite (i.e. room) felt (to us, at any rate) rather like a dungeon. The restaurant service was poor and the food was certainly nothing to write home about. The gardens, however, are lovely and the bar area around the pool was lively in the evening.
The hotel does seem to make most of its revenue from events (weddings etc ) and the bar. Certainly, there were very few guests whilst we were there. You had made a point of advising us to remind the staff that we required a packed lunch for the day of our guided trip. Well, we did that, but even though the reception staff intervened on our behalf what was, eventually, produced was inedible and we threw it away. That, however, gave our guide Paul Hubbard and us the opportunity to have a good light lunch in a small restaurant near the centre of the city, which had a nice garden and excellent sandwiches.
We liked Bulawayo and think that it is well worth visiting. Our day out with Paul was first class. He is a veritable mine of information as well as being a genial companion. We had a full day with him and ended up having a couple of beers together at the Nesbitt Hotel bar. We can certainly recommend the use of his services and it was definitely worth the fee.
Before leaving for Johannesburg and home, we complained to the (new) manager of the hotel about the restaurant service and she was very apologetic, saying that she would take steps to improve it. We believe that she will do her best.
Very unique hotel
The Nesbitt Castle is certainly a unique hotel. Each room is a different layout. All of them have stairs. We stayed in the Griffin room which had two sets of stairs in it. Our bathroom had no door on it, unless you are staying alone, that is a problem.
The bed was not very comfortable.
It is apparently a popular wedding venue, and I imagine that would be beautiful and unique.
The dining room and living room sitting area are very interesting and nice. We had tea by the fireplace.
The front desk staff was friendly and helpful. The dining staff was nice, but a little slow. There weren't that many other guests staying at the hotel, so we were surprised at how long the food takes.
We ate at their restaurant on a couple of nights and the food was OK. Very limited menu.
This hotel is all about the atmosphere. You are having a medieval castle experience.
The location was convenient for our needs in Bulawayo. The security is very good on the property.
They recommended a tour guide named Marcus who was great. He took us around one day and was very knowledgable about Bulawayo and very kind and accommodating.
There is a tiny room that they call a gym, but its really just a sauna and one or two other things.
The man who runs the castle is very nice and welcoming.
The hotel is very quiet and private. It was certainly a unique experience.