Travel reviews

Travel reviews by Mrs N & Mr S - Western Australia


My May 2013 trip

On this trip, I visited Botswana between 23-May-2013 and 30-May-2013 and I travelled with 1 other person.

Overall my trip experience was:

ExcellentExcellent

This was an absolutely fantastic trip - a holiday experience of a lifetime.

I was so close to giving up on the idea of a safari as I couldn't summon up the courage to fly in a light aircraft and camp in a dome tent with wild animals so close by on the other side. Then thankfully, Expert Africa came up with the idea of travelling overland from Maun to Xakanaxa and staying in a lodge and then going on to Little Kwara by boat.

The service from Expert Africa has been absolutely first class (I almost never have cause to give such high praise for service and it is not given out lightly). I raised many questions before having the courage to book this holiday and all were answered honestly, very promptly and without impatience. The almost 24 hour service was useful for me as I live in Australia. I only wish I could experience this level of service more often in my life, I know this sounds like an ad, but credit where credit is due.

Suggestions to help us improve our trips or our service:
Regarding the quotation: It did seem very expensive but we normally travel on a budget and I normally get several quotes before making a booking. On this occasion I didn't. It was also more difficult to compare prices because we paid in sterling and we live in in Australia and normally use AUD.

I have also dealt with Gwynneth and Megan and give them the same high rating as Maruska. The excellent communication between the London and New Zealand offices was seamless.

I stayed at and have reviewed:

Place Overall rating
Xakanaxa, Botswana
24-May-2013 review: Xakanaxa review
ExcellentExcellent
Little Kwara, Botswana
26-May-2013 review: Little Kwara review
ExcellentExcellent
Xakanaxa, Botswana
29-May-2013 review: Xakanaxa review
ExcellentExcellent