Travel reviews

Travel reviews by Mr & Mrs K - Michigan


A satisfying African experience

On this trip, I visited Botswana, South Africa & Zambia between 17-May-2014 and 31-May-2014 and I travelled with 1 other person.

Overall my trip experience was:

ExcellentExcellent

I'm tapped out on writing reviews, especially a second time (since my first comments were not saved). So I am writing this not to be published online, but to express my appreciation to Maruska and the others at Expert Africa for arranging our trip to Africa. We had a great time. Thank you for your counsel and patience as we planned the trip.

During the planning stage, I focused on what destinations we would visit, but one feature whose value became apparent to me during the trip was the transfers that you arranged- particularly between Kasane and Vic Falls. I wondered how the transfer agents would know when to pick us up, but they did, and that was reassuring.

I don't know whether we will make another trip to Africa (We've talked about it a little), but if we do, I will definitely consider using Expert Africa again.

Suggestions to help us improve our trips or our service:

In choosing camps at which to stay I often used the Wilderness Safaris' website first because they included a lot of photos and details of the camp. I then consulted Expert Africa's summary of visitors' ratings (a great graphic for quickly visualizing visitors' opinions) and then EA's evaluation of the camp.

Arranging payment by means of an overseas wire transfer was a little off putting. It would be nice to be able to pay by credit card or by check to a U.S. agent.

I wasn't going to say anything about the feedback form until I paged back to an earlier page. When I returned to this page, all my comments had been erased! More stable form, please. Also, improve navigation to enable user to jump around from one page to another rather than having to click through several pages to arrive at the one of interest.

I stayed at and have reviewed:

Place Overall rating
Victoria & Alfred Hotel, South Africa
17-May-2014 review: Enjoyable stay at V&A hotel
ExcellentExcellent
Savuti Camp, Botswana
22-May-2014 review: Loved it!
ExcellentExcellent
Chitabe Camp, Botswana
24-May-2014 review: Great time!
ExcellentExcellent
Tubu Tree Camp, Botswana
27-May-2014 review: Great Safari at Tubu Tree
ExcellentExcellent
Waterberry Zambezi Lodge, Zambia
30-May-2014 review: Good place to spend night near Vic Falls
GoodGood