Travel reviews

Travel reviews by Mr & Mrs M from Australia


My Nov 2013 trip

On this trip, I visited Botswana between 25-Nov-2013 and 7-Dec-2013 and I travelled alone.

Overall my trip experience was:

GoodGood

Generally satisfactory. Some game drives were interrupted by rain, but that was to be expected. As previously noted I feel that Kwando is losing its competitive edge, despite having such top concessions. Perhaps the present rotation of camp managers will wake some up. Charles to Little Kwara should get that camp up to where it belongs

I stayed at and have reviewed:

Place Overall rating
Little Kwara, Botswana
25-Nov-2013 review: Little Kwara review
AverageAverage
Lagoon Camp, Botswana
28-Nov-2013 review: Lagoon Camp review
ExcellentExcellent
Lebala Camp, Botswana
1-Dec-2013 review: Lebala Camp review
GoodGood
Nxai Pan Camp, Botswana
4-Dec-2013 review: Nxai Pan Camp review
GoodGood

Nov.2012 trip feedback

On this trip, I visited Botswana & Namibia between 19-Nov-2012 and 5-Dec-2012 and I travelled with 1 other person.

Overall my trip experience was:

ExcellentExcellent

Thoroughly enjoyable, if tiring.

This trip was planned some 18 months ago and was programmed for May 2012, but medical problems arose and it had to be deferred to Nov. Throughout this process we were encouraged by the patience and consideration of Nick who is a great ambassador for your organization

The bulk of the time was spent in Kwando camps, with whom we have stayed before. They have a quality product, but it is not a good look when their guides have to borrow guests binoculars/reference books to identify a particular bird.

Suggestions to help us improve our trips or our service:

As long as your staff show the same consideration as Nick when problems arise your customer service satisfaction levels should be high.

I stayed at and have reviewed:

Place Overall rating
Royal Tree Lodge, Botswana
19-Nov-2012 review: overnight stay at Royal Tree Lodge
GoodGood
Little Kwara, Botswana
20-Nov-2012 review: Little Kwara review
GoodGood
Lagoon Camp, Botswana
23-Nov-2012 review: Lagoon camp review
ExcellentExcellent
Lebala Camp, Botswana
26-Nov-2012 review: Lebala camp review
ExcellentExcellent
Ichobezi Houseboats, Namibia
29-Nov-2012 review: Review of Ichobezi Mukwae
ExcellentExcellent
Tau Pan Camp, Botswana
2-Dec-2012 review: Tau Pan Camp review
ExcellentExcellent

Best ever. Showed the benefits of research

On this trip, I visited Botswana between 22-May-2010 and 4-Jun-2010 and I travelled with 1 other person.

Overall my trip experience was:

ExcellentExcellent

Almost flawless.

We had selected our camps with care, and were very pleased with the outcome. This was our 4th trip to Botswana, and we are quite particular in our requirements. Our comments are a realistic appraisal of our experience, and are not gushy or over the top.

Suggestions to help us improve our trips or our service:

Not really, everything went so well. All connections/arrangements went like clockwork.

One minor point would be that the request of Lucy that we be housed in tents away from noisy areas did not reach any of the camp managers.
As it turned out we had no problems in this regard,

I stayed at and have reviewed:

Place Overall rating
Royal Tree Lodge, Botswana
22-May-2010 review: Ideal place to recover from a long flight
ExcellentExcellent
Tau Pan Camp, Botswana
23-May-2010 review: Great accommodation , service, and guiding
ExcellentExcellent
Savuti Camp, Botswana
26-May-2010 review: Great accommodation and best game viewing
ExcellentExcellent
Tubu Tree Camp, Botswana
29-May-2010 review: Small camp with very hospitable staff
ExcellentExcellent
Chitabe Camp, Botswana
1-Jun-2010 review: Great accommodation, service and game viewing
ExcellentExcellent