Lagoon Camp

Reviews of Lagoon Camp

Excellent(94%) From 153 travellers
Excellent
122
Good
23
Average
5
Poor
2
Terrible
1
Below are independent comments from 153 of our travellers who have visited Lagoon Camp, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Mr & Mrs L from Hinckley
Arrived on: 22-Jun-2012 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Lagoon Camp review

Kwando Safaris clearly like to give value in terms of length of game drives - 4 hours being about the average. This does mean that the late afternoon/evening drive inevitably turns into a night session as well, which may not suit everyone. Others, of course, will choose this and other Kwando camps specifically because of this.

We did spend quite a lot of time "driving around in the dark" - here and perhaps more so at Lebala - not seeing very much other than moths, but I suppose this is the nature of safaris in general. We were luckier at Kwara and felt the length of time spent in the dark was better here (i.e. not so long!) Enjoyed the sunset cruise on the lagoon/river as an alternative to a drive.

Regarding food: dinners were very good - not fancy food as provided in some safari camps, but good honest fare. The idea of brunch worked well, but the execution wasn't always perfect in terms of how hot some of the dishes were kept - we hardly had a hot sausage all week! Quality and supply of drinks was very good. Particularly liked the afternoon savoury snack and homemade lemonade.

The lovely polished wood flooring around the camp was extremely slippery in some places - near the dining area, for example - perhaps a little less polishing would be safer.

The tents are nothing short of magnificent.

Some disappointment at not seeing any cats, but wonderful experience with the wild dogs.

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Mrs V from the Netherlands
Arrived on: 20-Jun-2012 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Good
Good
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Wild place, exceptional experience!

I just loved it here! Because of the atmosphere and because of the dogs.

The atmosphere was very nice, not in the least due to the camp staff. The camp itself seems to have been recently refurbished and looks very nice. The tents/cabins are very large and nicely decorated. Hunting with the dogs was the most wonderful experience I had in my life and I just loved the guide, famous (" Mr Wild Dog") Spencer. Because he is good, great fun and a little bit crazy.

Yes, there will be a next time Botswana, and this camp and guide will definitely be included in the travel scedule!

And like in lebala, trying to track down the animals adds something special to the safari experience.

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Family M - Phoenix
Arrived on: 19-Jun-2012 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

THE place to see African wild dogs

Kwando Lagoon is a great place for families because it's casual and offers a variety of activities. Meals are served buffet-style at a communal table. It was fun to catch up with the other guests and talk about our day's sightings.

We loved that our guide, Bali, and spotter, AT, took us to see the elusive wild dogs, but then they were able to bounce our 4x4 across the bush as the dogs were on a hunt. Thankfully we didn't witness a kill (in spite of our 13-year-old's insistence that this would be educational), but we saw the warthog prey, tail up in the air, run for its life and duck into a hole at the last minute.

We saw young hyenas emerging from their den, lots of ellies, a male ostrich, impala, hippos, giraffes, zebra, the lovely lilac-breasted roller (bird), kudu and more.

Bali and AT took us out on a walking safari (Bali carried a rifle, just in case) and we learned about termite mounds and other creatures' habits.

Late one afternoon, we took the boat down the Chobe River, and we got to fish and have sundowners. Coming back to camp, the sunset was glorious.

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Mr T - Los Angeles
Arrived on: 18-Jun-2012 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Excellent remodeled camp!

Very nice accommodations and staff. Lots of great game viewing. Wild dogs were kind of a specialty here during my stay. However, there were plenty of other viewings of elephants, hyenas (including lots of puppies), hippos, warthogs, impala, kudu, ostrich, giraffe and cheetah.

As you've probably already read, the camp was completely remodeled about a year and a half ago. The rooms are very nice. I actually had 2 showers (1 indoor and 1 outdoor) and a bathtub. It's a bit of a walk if you have one of the higher number rooms, but that was ok. If you want hot water, you need to plan ahead; it takes about a full 5 minutes for it to hit the faucet.

The food was pretty decent. However, I am still trying to figure out who came up with chocolate covered pineapple (must be a British thing). Meals were at a community table and most of the guides would join us. Meals were buffet style except for the appetizer and dessert.

Chasing the local wild dog pack was quite an experience. Tip: don't sit in the back of the vehicle if you're going to do that. I almost literally got thrown from the vehicle. I was hanging on for dear life. We got to see the dogs hunt. We saw a few feeding on an Impala (just missed the kill unfortunately). Probably the most fun was watching the pack just play for a good 10 minutes in a small pond. They had a blast just chasing each other around and through the water. They raced around full speed just chasing and playing with each other.

Overall, a very nice camp with very good game viewing. Pictures and videos of my trip, including video reviews of my rooms, are available if you click here. I hope this review is helpful for you.

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Ms B & Mr D - Colorado
Arrived on: 3-Jun-2012 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Lagoon Camp review

Perfect.

It was a great complement to Little Kwara. Between the two camps, we lacked for nothing in terms of animal sightings. Leopard, wild dogs, hyena, buffalo, hippo, and more.

Great food by Chef Gee and staff.

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Mr & Mrs O - California
Arrived on: 31-May-2012 Stayed for: 3 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Poor
Poor
Food:
Poor
Poor
Activities:
Good
Good
Facilities:
Good
Good

Lagoon Camp review

Lagoon Camp is a fairly new camp so the rooms were very nice. It was downhill after that. Never knew who managed the camp. The guides were not very friendly, other than the one assigned to you and then it felt like this was his job.

Did not know of my diet limitations, but tried to hard to make it work, with no advance notice. Had "Corporate" people and was more concerned with their comfort than the guests. If it wasn't for the wonderful rooms the whole place would have been a dud.

Again, this was a Kando Camp and not very organized.

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Mr W & Ms W from Netherlands
Arrived on: 29-May-2012 Stayed for: 2 nights
Overall:
Terrible
Terrible
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Poor
Poor
Food:
Good
Good
Activities:
Terrible
Terrible
Facilities:
Excellent
Excellent

Disappointment at Lagoon camp

Guiding was of an extremely low level. Vehicles kept breaking down. Management was indifferent.

The camp was beautiful though and the tents where absolutely huge and very comfortable. The food was great as well. We expected the focus to be on the guiding and the wildlife, however, and it certainly was not.

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Expert Africa comments

These travellers had problems at Lagoon Camp so we looked into these in detail.

Amongst the issues, they were guided by the relief camp manager, who didnt know the area well; their vehicle broke down more than once, and wasnt fixed swiftly; and when they complained, they felt that they were not heard.

This is far from what we expect of Lagoon Camp so we passed the full story to Kwando. The companys General manager, Nicola, replied swiftly with a profuse apology, a detailed explanation of the circumstances, and a kind gesture to try to make up for their disappointment on a future trip.

These travellers were very satisfied and commented: It's amazing to see that both Expert Africa and Kwando take our comments that seriously! We're very impressed with this response. They felt reassured that their experience was not something Kwando considers acceptable, and are looking forward to returning to these camps in the near future.

Mrs & Mr M - Florida
Arrived on: 25-May-2012 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Another Wonderful Experience at Lagoon Camp

This second camp was equally as impressive as our first. We were particularly happy with our guide, Dux, who was very experienced in tracking as well as camp administration and training. He helped us understand the operational requirements of the camps which was very interesting. He also worked very closely with his tracker, A.T., and they made a good team. All of the staff were very friendly and helpful. Moses, the manager, was very nice and always available to help.

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Mrs and Mr C - Toronto
Arrived on: 18-May-2012 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Excellent
Excellent
Facilities:
Average
Average

Lagoon Camp review

The most important element to us was the staff, specifically our guides. It is they who make the stay enjoyable and exciting, in finding game, and in pointing out all the details of existence - insects, trees, grasses, animal details, water, food.

We saw all the animals indigenous to the area, except for a leopard, including wild dogs. Every trip was outstanding, lions with their kill, hyenas surrounding and attacking, herds of buffalo, an unending variety of birds, hippos grazing our tent at night, and stunning peaceful views of the river. We really enjoyed the guides company at meals where they shared a lot of detail of their lives and surroundings , and also found the camp staff very kind and thoughtful. Sitting around the fire in evening and at breakfast was special, with good company and stories of the day.

The rooms were huge and comfy, and I really enjoyed the bath tub (and separate shower)with view of the river.

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Mr and Mrs K from London
Arrived on: 1-May-2012 Stayed for: 3 nights
Overall:
Poor
Poor
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Good
Good
Activities:
Poor
Poor
Facilities:
Good
Good

Disappointed at Lagoon Camp

After an amazing time Little Kwara, we were left quite disappointed by Lagoon Camp. The camp itself is wonderful, and the rooms are beautiful and were the most luxurious we stayed in! Elephants wandering through the camp every day made for some exciting trips to breakfast/dinner!!

Unfortunately, our game drives were very disappointing. We pretty much saw more wildlife in camp than on the drives, and it didn't seem like the guide was interested. Every time we saw fresh tracks of something interesting they seemed to be heading the other way and never once did we turn and follow them! The vehicle also broke down twice. In addition, our schedule was adjusted owing to another member of our group wanting to do a different activity, without us being consulted, which meant that we missed out on game drive time.

On the plus side, the boat trip along the river was fantastic - we've never seen so many hippos and it was a very relaxing way to see things!

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