Travel reviews

Travel reviews by Mr C & Mrs H - Vancouver


My Feb 2014 trip

On this trip, I visited Botswana & Zimbabwe between 27-Feb-2014 and 8-Mar-2014 and I travelled with 1 other person.

Overall my trip experience was:

ExcellentExcellent

In a word, the trip was superb - and Maruska Adye had a lot to do with it.

It's important, we think, to compliment Maruska on every aspect of her work with us. From the time we first contacted Expert Africa by email, to the phone conversations we had, to the numerous questions we sent - Maruska's responses were quick (ridiculously quick in some cases - we couldn't believe how attentive she was) and always helpful. We felt all along - and our trip was two years in the making - that we were being treated not simply as faceless clients, but as individuals with preferences and ideas that were worthwhile and needed to be dealt with. Maruska's suggestions always seemed to relate directly to the information we'd forwarded to her. She actually seemed to be thinking about OUR TRIP, not her needs.

One of the things that was most helpful for us was that her description of each of the camps we stayed at in our email correspondence before we left was very accurate. So we had a sense both of what the accommodation and feel of the camp would be, and a good idea of what we were likely to see in each of the concessions.

The organization of flights, transfers, etc. was flawless. Every time somebody was supposed to be somewhere to pick us up they were there. Every time a plane was supposed to arrive for a flight (and there were four of those) it was there ready to go. The drivers and pilots were all friendly and helpful. The most complicated little maneuver, the drive from Kasane to Victoria Falls with the border crossing from Botswana to Zimbabwe, was handled expertly by the drivers on both sides.

I stayed at and have reviewed:

Place Overall rating
Lagoon Camp, Botswana
27-Feb-2014 review: Great Camp
ExcellentExcellent
Kwara Camp, Botswana
1-Mar-2014 review: Kwara Camp review
GoodGood
Kanana, Botswana
3-Mar-2014 review: Kanana review
ExcellentExcellent
Ilala Lodge, Zimbabwe
6-Mar-2014 review: Ilala Lodge review
GoodGood