Ilala Lodge

Reviews of Ilala Lodge

Good(89%) From 89 travellers
Excellent
47
Good
35
Average
6
Poor
1
Terrible
0
Below are independent comments from 89 of our travellers who have visited Ilala Lodge, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
K. from Austria
Arrived on: 7-Jul-2014 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Excellent
Excellent
Activities:
Average
Average
Facilities:
Good
Good

absolutely okay!

CanĀ“t imagine, there is a much better place to stay (and eat) in Vic Falls. The droning of the helicopters you have to accept i the entire area, especially if you are going on a flight yourself - what I highly recommend.

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Sir and Lady B. Kedington
Arrived on: 5-Jul-2014 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent

ilala lodge review

The location (within easy walking distance of the Falls) and experience (good check in, tourism assistance, excellent breakfast) at Ilala suited us perfectly.

The lodge struck exactly the right note for us and we were very satisfied with it

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Mr & Mrs M - Arizona
Arrived on: 23-Jun-2014 Stayed for: 2 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Facilities:
Good
Good

Nice Lodge

The lodge is within a short walk to the Falls which is a plus for staying here. The grounds are beautiful.

There was no directory in the rooms. We wanted a light snack for room service and in order to do so had to walk to the restaurant to review the menu to order. Seemed to defeat the purpose of room service. Even then the menu posted in front of the restaurant was not current. They had to run back and get "the current version."

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Expert Africa comments

As with all of the feedback we receive from our travellers we forwarded these guest's thoughts on to Ilala Lodge who had the following response:

"Thank you for highlighting your concerns in the feedback on your recent stay at Ilala Lodge. The telephone directory is placed on the telephone itself and gives the number to dial for all enquiries. We do offer room service and if placed using the number provided the Restaurant would have delivered the order directly to the room. We will look into the menu being incorrect at the entrance of the Restaurant as this should be up to date - please accept our apologies for this inconvenience.

Once again thank you for your valued feedback and we hope you enjoyed the rest of your holiday."

Mr & Mrs E from Stockport
Arrived on: 10-Jun-2014 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

ilala lodge review

lovely room and the staff were very good

food at breakfast and evening meals were excellent, though could be improved by warm plates when serving cooked breakfast and the coffee not so good if you went to eat later, shame as it's lovely when hot and fresher

location is very good, but it's marred by street sellers as soon as you leave the lodge area. we were harassed every time and did not explore the town or eat out as a result, and were warned it was not safe to do so after sunset. the tourist police are around but hardly effective. on our second day we were returning from our only shopping trip at elephant walk when I tripped and fell after being distracted by a seller's hands/products in front of my face, resulting in cuts, bruises and damaged glasses. we were very close to the lodge who were very concerned, offered medical help which I didn't need and a tourist police escort if we wanted to go out anywhere!

we then booked an extra tour to the crocodile farm which was very interesting, and later did the sunset cruise which gave us some good final game sightings

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hamfam@comcast.net
Arrived on: 3-May-2014 Stayed for: 2 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Ilala Lodge review

The accommodations were very comfortable and the staff was helpful and friendly. Food was delicious with good variety and the pool, patio, bar area was both relaxing and very attractive. We appreciated that there were menu options throughout the day and evening as our family of 6 was coming from several different time zones. In addition to seeing Victoria Falls, Ilala Lodge was a great spot for us to rendezvous, regroup from travel, and get some rest before beginning our safari.

The on site office personnel were knowledgeable and helpful with regards to making reservations for attractions. We thought the elephant trail ride might be super touristy but were very pleased with the experience. The young trainer who rode with us cared deeply about his elephant and really wanted to share information with us. It was a delightful experience and a yummy breakfast.

The helicopter ride was thrilling and offered a wonderful perspective of the falls from the air. The 12 minute ride was sufficient to see the sites.

The sunset cruise on Ra Ikane was lovely. We were entertained by frolicking hippos. The drinks were delicious and plentiful. The food that was served was lacking.

The walk all around the falls was spectacular! We were in awe of the stunning beauty and power of the falls and so vey glad we decided to visit Victoria Falls.

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Mr and Mrs S. from Hampshire
Arrived on: 14-Apr-2014 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Facilities:
Excellent
Excellent

superb centrally located lodge

Very friendly, centrally located, lovely room.

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Mrs S. from Denver
Arrived on: 9-Apr-2014 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Ilala Lodge review

The Lodge was very clean and quite comfortable. The staff were personable and ready to help or answer questions. We enjoyed dinner our evening there, and the food and service were good. Transportation to the Lodge and to the airport arrived as we had been told.

Being able to walk to the Falls was a plus for us.

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The A family from Florida
Arrived on: 2-Apr-2014 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Good
Good
Facilities:
Good
Good

Vic Falls - lovely property, very comfortable

The lodge is very comfortable, well kept, and the grounds are beautiful. The outside seating area and yard are very nice and scenic for enjoying breakfast (which was very good), dinner, or just a drink by the pool (vey nice). The service was friendly and helpful.

You can see Victoria Falls from the backyard. We saw elephants walking through the trees. We saw baboons very close, in the backyard out of our patio doors in the room.

We took a short bus ride to see Victoria Falls. The Ilala is walking distance to the Victoria Falls hotel.

We would certainly recommend the Ilala and stay there again.

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Mr C & Mrs H - Vancouver
Arrived on: 6-Mar-2014 Stayed for: 2 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Average
Average
Food:
Good
Good

Ilala Lodge review

Ilala Lodge is a good place to stay. It's very close to the falls, and it's easy to walk there. The town itself was not really the kind of place we wanted to spend any time in. Way too commercial, way too many people trying to sell you things at every street corner. In addition, the various activities that are available are incredibly expensive for what you get.

But the Falls themselves are spectacular and interesting. Well worth a day's visit.

Ilal is an old colonial place. The rooms are fine, the service is adequate (after 7 days in camps in Botswana the service at Ilala was pretty impersonal). The food in the restaurant is very good.

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Mr B & Ms C - Vancouver
Arrived on: 6-Mar-2014 Stayed for: 2 nights
Overall:
Average
Average
Location:
Good
Good
Rooms:
Average
Average
Service:
Average
Average
Food:
Good
Good
Activities:
Average
Average
Facilities:
Good
Good

Ilala Lodge review

We found the Victoria Falls in general a culture shock after being in the unspoilt uncommercialised world of the Botswana concessions. We felt somewhat gouged by high single entry entrance fees to the Falls. The falls are in themselves totally spectacular and no disappointment.

The environs have become touristy and expensive. It is difficult to cross the border into Zambia without a big cost. The zone needs to become more tourist friendly so that people will want to stay there.

Ilala Lodge was okay. The internet did not work very well. The reception staff were not consistently pleasant and helpful. The dining staff were mostly very nice and the breakfasts were very good.

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