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Traveller reviews

Travel reviews by Mr G & Mrs T from Durham

Review Distribution

Excellent
Good
Average
Poor
Terrible

Total number of trips

1

Countries visited

1

Lodges stayed in

5

Excursions taken

0

Trip in Dec 12/ Jan 13 and just to Rwanda.

Rwanda between 28 Dec 2012 and 10 Jan 2013

Trip rating: Excellent
"Our itinerary (Kigali - Volcanoes - Kibuye (Lake Kivu) - Nyungwe - Kigali) let us see a good cross section of this beautiful country. It was structured for the most part aroung gorilla or other primate treks. They were wonderful but anyone considering a similar itineray should understand that most treks take place in the early morning and as a consequence there is a lot of spare time in lodges/hotels that can be quite remote from other facilities and have few of their own- bring a few good books for if the weather is bad! Monkeys (or canopy) in Nyungwe could have been done on same day as chimps and a day saved.

Expert Africa (Liz, Eleanor and Chris) were very helpful in addressing what at the time (Dec 12) was a delicate security situation in the Rwanda/DRC border area with changing FCO advice. As a result we did not stay in Gisenyi which would have more going on than Kibuye.

Our vehicle/guide were provided by Primates Safaris who were very good - we would recommend them if available."

Hotel des Mille Collines

Hotel des Mille Collines

"Good for an overnight in Kigali."

1 night Arrived 29 Dec 2012
"The Mille Collines was good for an overnight in Kigali (well located) - we used it at the beginning and end of our trip.

Having said that it is a little tired and the rooftop restuarant food didn't really justify the price (we ate better food at various, more modest, locations throughout Rwanda). The restaurant is now to be refurbished (Jan 13).

There is not a hint that this was "Hotel Rwanda". Has a good sized pool and internet access."
Good
Experience Report
Overall Rating:
Good

Location
Excellent
Service
Good
Facilities
Good
Rooms
Good
Food
Average
Mountain Gorilla View Lodge

Mountain Gorilla View Lodge

"Well located and pleasant."

5 nights Arrived 30 Dec 2012
"This was well located for gorilla trekking and (when the rain/mist clears) has great views of the volcanoes. The buffet was more than adequate and varied (we were there five nights).

In December it was cold and despite the fire and hot water bottles it could feel a little damp. People should be aware that the electricity generator is only on at certain times. It does have internet (not to be taken for granted in hotels in Rwanda), albeit slow.

Staff are very helpful. Boots are cleaned to "as new" after trekking. There are Intore dancers performing in the afternoons. I'd advise avoiding new years eve - the loud disco they put on just made sure people had a really bad nights sleep (everyone gets up at about 5 AM for the trekking). Every other night it was very peaceful.

A variety of birds are in the grounds."
Good
Experience Report
Overall Rating:
Good

Location
Excellent
Service
Excellent
Activities
Good
Rooms
Good
Food
Good
Facilities
Good
Cormoran Lodge

Cormoran Lodge

"Great location to relax."

3 nights Arrived 4 Jan 2013
"This place is well located if it is just to relax (in a secluded cove). It is not near (in walking terms) the town or other facilities but is a great place to relax or break up a journey.

Some of the staff were very helpful but some of the others a little cold, especially on arrival. It really helps if you can deploy a little French - it not only helped with their comprehension but also seemed to change their attitude to us.

We've marked the food as "average" because it ranged from excellent (particularly local dishes) to poor.

There are boats/water sports available."
Good
Experience Report
Overall Rating:
Good

Location
Excellent
Service
Average
Rooms
Excellent
Food
Average
Nyungwe Top View Hill Hotel

Nyungwe Top View Hill Hotel

"Really pleasant staff in a great location."

3 nights Arrived 7 Jan 2013
"At first this place seemed lacking in atmosphere but that was because we were virtually the only guests there (and on one night it was just us). We were there in January. Having said that, this is a Rwandan owned enterprise that has been recently built on a hilltop with fantastic views in all directions. The staff were extremely friendly and helpful - particularly in the restaurant.

It was a personalised service from the waiter and chef. We saw them cope admirably when the governor and a group of ministers and their entourage arrived for lunch. The food was very good (if not always exactly what an English person would expect from the description on the menu). The rooms have a very pleasant sitting area (with fire) and a balcony.

The bedrooms could have done with a few hooks/hanging space to hang things up. It is very well located for chimp and colubus monkey treks. In inclement weather there is little to do in the hotel itself. We hope this hotel (and Nyungwe) get more visitors - they deserve them."
Excellent
Experience Report
Overall Rating:
Excellent

Location
Excellent
Service
Excellent
Rooms
Good
Food
Excellent
Hotel des Mille Collines

Hotel des Mille Collines

"Hotel des Mille Collines review"

1 night Arrived 10 Jan 2013
"Please see our earlier review. [Ed: see below]"
Good
Experience Report
Overall Rating:
Good

Location
Excellent
Service
Good
Facilities
Good
Rooms
Good
Food
Average

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